Dns Error 80710102

[Erman_94]

does anyone know how to resolve it?

i cant seem to connect to the internet

[brett_day]

Originally Posted by Erman_94

does anyone know how to resolve it?

i cant seem to connect to the internet

how is your ps3 (assuming it is a a ps3) connected to your network? straight thru a modem? wirelessly or thru a router. it could be a number of things.

is your network protected with a wep key?
did you set the ssid correctly?

are you having the ps3 try to auto config the setup?
have you tried to manually enter the DNS Address?

[razor29]

What OS are you using? Go to command and try and ping 127.0.0.1 that is a loopback ip address. Also, try from the command line ipconfig/release and then ipconfig/renew. Or just an ipconfig to see if your getting a ip address.

[razor29]

If it is through your Ps3 check the settings in your router.

[Erman_94]

sorry guys, im not very computer savvy

the internet is connected directly from the modem with an ethernet cable to the ps3


my OS is windows vista i believe


any other info needed?

[JasonR]

When all else fails, power cycle everything.

[brett_day]

Originally Posted by Erman_94

sorry guys, im not very computer savvy

the internet is connected directly from the modem with an ethernet cable to the ps3


my OS is windows vista i believe


any other info needed?

ok do the simple things first...i know they sound crazy and i am not being a smart ass!

1. check the cable - make sure they are all plugged in

2.check the lights on the front of the modem - any of them out?

3.still not working? unplug the modem wait 30 seconds or so then plug it back in...it might just need to be reset

4. from the start menu in vista click on run, then type cmd that will bring up a dos prompt. from there type ipconfig/all you will be able to see if you at least have a connection. if you do see all the ip addressed. write them down. you will need the ip address, default gate way and DNS server addresses

5.have you run the wizard on the ps3 to try and connect to the modem? under system settings i believe. if you have and you still are having no luck, go back to system settings on the ps3 and enter the numbers manually.

6.do you have a secured network?

[Erman_94]

Originally Posted by brett_day

ok do the simple things first...i know they sound crazy and i am not being a smart ass!

1. check the cable - make sure they are all plugged in

2.check the lights on the front of the modem - any of them out?

3.still not working? unplug the modem wait 30 seconds or so then plug it back in...it might just need to be reset

4. from the start menu in vista click on run, then type cmd that will bring up a dos prompt. from there type ipconfig/all you will be able to see if you at least have a connection. if you do see all the ip addressed. write them down. you will need the ip address, default gate way and DNS server addresses

5.have you run the wizard on the ps3 to try and connect to the modem? under system settings i believe. if you have and you still are having no luck, go back to system settings on the ps3 and enter the numbers manually.

6.do you have a secured network?

1. check
2. check
3. check
4. i can only get an ip address, subnet mask and default gateway address
5. will try this
6. whats a secured network

and THANKS for all the help!

[SellmeyourDVD]

Originally Posted by Erman_94

does anyone know how to resolve it?

i cant seem to connect to the internet

if you havn't figured it out yet you have to reset your modem.

Make sure everything is turned off-

Unplug your modem, wait about 5 seconds, plug it back in.

Let it reboot for about 20-30 seconds

Start up whatever system you're trying to use to get on the internet and than Vualah! You're online.

Keep in mind that you have to do this everytime you switch from lets say your computer to your playstation or vise versa.

EDIT: If you're using a router you will have to reset both your router and modem. you unplug both your modem and router, reboot your MODEM first and than your router second.

[Erman_94]

Originally Posted by SellmeyourDVD

if you havn't figured it out yet you have to reset your modem.

Make sure everything is turned off-

Unplug your modem, wait about 5 seconds, plug it back in.

Let it reboot for about 20-30 seconds

Start up whatever system you're trying to use to get on the internet and than Vualah! You're online.

Keep in mind that you have to do this everytime you switch from lets say your computer to your playstation or vise versa.

EDIT: If you're using a router you will have to reset both your router and modem. you unplug both your modem and router, reboot your MODEM first and than your router second.

thanks for the suggestion but ive already tried that several times with no luck

any other suggestions guys?

[Bageara]

Ive just got the excact same error 80710102 i got signed out when playing fallout 20 minutes ago and wont let me sign back in

[dpomp]

http://www.avsforum.com/avs-vb/showthread.php?t=830786
http://www.ps3forums.com/showthread.php?t=65147
http://boardsus.playstation.com/play...thread.id=6487
and last but not least

http://answers.yahoo.com/question/in...8082255AAYWWiw

google is your friend and your enemy - Abraham Lincoln September 1862

[Erman_94]

Originally Posted by dpompeo

http://www.avsforum.com/avs-vb/showthread.php?t=830786
http://www.ps3forums.com/showthread.php?t=65147
http://boardsus.playstation.com/play...thread.id=6487
and last but not least

http://answers.yahoo.com/question/in...8082255AAYWWiw

google is your friend and your enemy - Abraham Lincoln September 1862

have looked at google and all those links provided and still nothing

[jamclaur]

also make sure you have a real modem not a switch. I don't know the difference (really) but someone on here told me that I had a switch not a modem. I switched it for a new (real) modem and boom! it worked perfectly.

[JTStarkiller]

My dad, my brother, and I are all having this problem now. Three different PS3s, three different homes. Everything else works at my house (computer, PSP wireless, etc.). This is the fifth day in a row it's happened. Anyone else having this problem?

[SellmeyourDVD]

Originally Posted by Erman_94

thanks for the suggestion but ive already tried that several times with no luck

any other suggestions guys?

did you make sure the playstation was off? That will still make it so it dosn't work.

Call your cable company and they should be able to help you