Speed Racer?-Digital Copy code issue

[BigMel]

ok, just got new high powered laptop and have dowloaded all of my digital copies to either itunes or widows...nevertheless, Speed Racer code does not work....has anyone else had this problem....i tried the itunes download and it says it is expired but the expired date is Mar 31 and I also tried to copy on windows....said error...can anyone provide any help....number to call or anything else...

[dadkins]

It might have expired - they do expire.
On the Warner site, they made a iTunes link - but I didn't bother because I don't do iTunes.

http://digitalcopy.warnerbros.com/su...acer_form.aspx

[smarner]

I have tried to use the download form also, but that does not rectify this situation. Apparently at first, Speed Racer blu-rays did not include any way to get the Speed Racer standard def digital copy on iTunes. They tried to rectify that problem with the download form. This is a different problem.... When you type in your authorization code, you get an iTunes code that expired already, on March 31, 2009. This is the case despite the fact that the advertising on the outside and inside of the blu-ray say that the digital copy offer will not expire until September 16, 2009. When you use the speed racer form online, you get the same iTunes code, and it has similarly expired. I have submitted the online assistance form to Warner Bros twice, and so far have been ignored.

WB had better rectify this quickly, or I will take further action. I'm a semi-retired lawyer, and well, I won't stand for this crap. If anyone else has found themselves in the same situation, please post here. If I get some sort of resolution, I'll post again here. And if I don't, a few additional aggrieved consumers or potential plaintiffs won't hurt in my quest to get WB to fix this.

[scook]

This is exactly what happened to me, I sent an issue to WB Digital Copy Support and have not received a response. It says that it can take up to 2 business days but it has been a week already. I re-sent and issue today reiterating the situation and letting them know it was my second request. I originally sent an email to iTunes support but they directed me to WB Digital Copy Support. This truly is disappointing.

I am sending another email to iTunes Support explaining the situation hoping they can provide a credit of some sort. At least iTunes Support will reply. I will post any updates.

I figured there would be others who share my pain

[smarner]

Contacting iTunes support is a good idea. Maybe they have a better line of communication with WB.

[smarner]

They will send out a replacement disc, and the code included with the new disc will work. I'll believe it when I see it. And even if it works, that doesn't help the people that bought the disc from some other source.

[t0nythebeat]

if you PM I'll give you my code.
Which doesn't expire until September 19.
I'm a mac user and it doesn't work for me.

I don't know it may work ...