All Contracts Have Gone to Purolator - Blu-ray Forum

Sukie · 06-28-2016, 08:04 PM

Sad news I heard today. Purolator got the contract away from Canada Post and UPS. So if you are getting more than 1 movie at a time from Amazon, chances are it will be through Purolator.

For the past two days I've dealt with Purolator and it was a disaster! On Friday my item was on their truck at 8:01am and never got delivered so it was delayed till Monday. Monday it was never put on the truck to get delivered, so at 11:30 is was delayed again for another day. On top of all this it took nearly a week for Amazon to send my package.

I was so ticked yesterday that I had the delivery sent to the depot for me to pick it up and to do so I had to travel 20min out of my way. Unbelievable!!! I've never had this kind of problem with UPS.

uther · 06-30-2016, 01:44 AM

Amazon Canada also does it's own delivery and I continue to get CanPost delivery to my PO Box as well.

Seems to be more a roll of the dice who does the shipping. You should look into getting a CanPost Flex PO Box, you can choose the place closest to you, after the strike/lockout gets settled that is.

gretzky2010 · 06-30-2016, 04:43 AM

I don't think it will last long there are rumours of a lock-out as earlier as this saturday if employees goes on strike

Sukie · 06-30-2016, 04:58 AM

Purolator will be working throughout the Canada Post strike. Don't know when it's gonna start or end. I just don't want it to go through Purolator again.

aaron158 · 06-30-2016, 06:55 PM

give them a call and ask them to put a signature release on ur address. they might require u to sign a paper and hand it into them. then the guy should just leave the package some place safe if theres some place u want them to leave it like in ur mail box or something just put a note on ur door for them.

after doing this I've never had an issue with them. they get packages to me before noon. were as ups seem to put me at the bottom of the list I don't get stuff from them till 5 or 6 some times longer.

uther · 07-01-2016, 12:23 AM

Quote:

Originally Posted by Sukie

Purolator will be working throughout the Canada Post strike. Don't know when it's gonna start or end. I just don't want it to go through Purolator again.

Was it you who gave the feedback on amazon canada "Purolator stinks"?

Rhylliam · 07-01-2016, 12:46 AM

My local Shoppers Drug Mart Canada Post is turning away people that want to ship anything now. There isn't even a strike in yet and they're saying f*@! you. Decision for a strike or not is to take place on Saturday.

TM2-Megatron · 07-01-2016, 06:20 PM

I try to avoid couriers where I can, at least for international shipments, but I've always had good experience with Purolator. They're also a Canadian company, and at least you're not supporting UPS and their evil brokerage gouging.

Sukie · 07-01-2016, 07:55 PM

Quote:

Originally Posted by uther

Was it you who gave the feedback on amazon canada "Purolator stinks"?

uh no

Opips3 · 07-14-2016, 03:54 PM

Oh crap!

Arnold Palmer Signtured on polo shirt golf.....

uther · 07-15-2016, 01:20 AM

Quote:

Originally Posted by Opips3

Oh crap!

Arnold Palmer Signtured on polo shirt golf.....

I guess you are referring to this:
http://www.cbc.ca/news/canada/britis...post-1.3679879

JFS · 08-05-2016, 05:49 PM

I've been having so much trouble with purolator since amazon switched... The purolator driver here is so rude, not only to me but he argued and yelled at my wife when I wasn't home.

Dealt with corporate and they didn't even take him off our route, just now my packages just are "out for delivery" for days until whenever he feels like he wants to bring them

uther · 08-05-2016, 11:02 PM

Quote:

Originally Posted by JFS

I've been having so much trouble with purolator since amazon switched... The purolator driver here is so rude, not only to me but he argued and yelled at my wife when I wasn't home.

Dealt with corporate and they didn't even take him off our route, just now my packages just are "out for delivery" for days until whenever he feels like he wants to bring them

I have had UPS deliverymen yell at me too.

JFS · 08-06-2016, 03:06 AM

I'm sure it's different everywhere, my UPS and FedEx guys were great but this purolator guy hates his life or something

Brandon K · 09-25-2016, 09:52 PM

On Friday I had three packages from Amazon, all coming from different carriers. One from Canada Post, one from Amazon's own delivery, and one from Purolator.

So I'm walking home from Starbucks in the morning and my Canada Post carrier - who normally arrives at my place around 2pm - sees me, knows that she has two small (carryable) packages for me, and flags me down from across the street so that she can give them to me.

Meanwhile, I'm waiting all day for Purolator - my Amazon package was on his truck at 7:33 am - and at 6 pm, apparently he's not going to finish his deliveries for the day, so now my package is locked in his truck all weekend (instead of having an option to pick it up from the depot), and I can only hope he'll deliver it to me on Monday.

As for Amazon's own carriers, they somehow always manage to sneak into my apartment building without being buzzed in. I don't know if they're delivering to someone else as well, which is possible. But their carriers are shifty. And of course you never know when they're coming. And they call you but they don't leave a message, so it's pointless. I never answer calls I don't recognize.

Canada Post is the best, definitely in part because I have a great carrier, but also because they deliver at a known time every day, and if they happen to miss me (which is hard because I work from home), the post office is 15 minutes walk and I just pick up my package.

Purolator is the worst. Love Canada Post. Not the biggest fan of Amazon's own carriers.

PurolatorHelp · 09-26-2016, 04:16 PM

Quote:

Originally Posted by Brandon K

On Friday I had three packages from Amazon, all coming from different carriers. One from Canada Post, one from Amazon's own delivery, and one from Purolator.

So I'm walking home from Starbucks in the morning and my Canada Post carrier - who normally arrives at my place around 2pm - sees me, knows that she has two small (carryable) packages for me, and flags me down from across the street so that she can give them to me.

Meanwhile, I'm waiting all day for Purolator - my Amazon package was on his truck at 7:33 am - and at 6 pm, apparently he's not going to finish his deliveries for the day, so now my package is locked in his truck all weekend (instead of having an option to pick it up from the depot), and I can only hope he'll deliver it to me on Monday.

As for Amazon's own carriers, they somehow always manage to sneak into my apartment building without being buzzed in. I don't know if they're delivering to someone else as well, which is possible. But their carriers are shifty. And of course you never know when they're coming. And they call you but they don't leave a message, so it's pointless. I never answer calls I don't recognize.

Canada Post is the best, definitely in part because I have a great carrier, but also because they deliver at a known time every day, and if they happen to miss me (which is hard because I work from home), the post office is 15 minutes walk and I just pick up my package.

Purolator is the worst. Love Canada Post. Not the biggest fan of Amazon's own carriers.

Hi Brandon,

I sincerely apologize for the delay in the delivery of your order.

If you would like us to follow up on this service failure and verify the status, please send the tracking number to customer.care@purolator.com. We’ll look into this for you.

Thanks,

Catherine
Customer CareTeam/ Purolator Inc.
E-mail: customer.care@purolator.com / Twitter Handle: @PurolatorHelp

06-28-2016, 08:04 PM	#1
Sukie Senior Member Top contributor Member since:Nov 2012 Location:Canada DVD collection:7 Digital collection:372 iTunes collection:983 Trading Score:4	All Contracts Have Gone to Purolator Sad news I heard today. Purolator got the contract away from Canada Post and UPS. So if you are getting more than 1 movie at a time from Amazon, chances are it will be through Purolator. For the past two days I've dealt with Purolator and it was a disaster! On Friday my item was on their truck at 8:01am and never got delivered so it was delayed till Monday. Monday it was never put on the truck to get delivered, so at 11:30 is was delayed again for another day. On top of all this it took nearly a week for Amazon to send my package. I was so ticked yesterday that I had the delivery sent to the depot for me to pick it up and to do so I had to travel 20min out of my way. Unbelievable!!! I've never had this kind of problem with UPS.

06-30-2016, 06:55 PM	#5
aaron158 Contributor Top contributor Member since:Aug 2011 4K collection:2 Blu-ray collection:1378 DVD collection:166 Trading Score:12	give them a call and ask them to put a signature release on ur address. they might require u to sign a paper and hand it into them. then the guy should just leave the package some place safe if theres some place u want them to leave it like in ur mail box or something just put a note on ur door for them. after doing this I've never had an issue with them. they get packages to me before noon. were as ups seem to put me at the bottom of the list I don't get stuff from them till 5 or 6 some times longer. Last edited by aaron158; 06-30-2016 at 07:00 PM.

06-30-2016, 01:44 AM	#2
uther Blu-ray Guru Member since:Sep 2008 Blu-ray reviews:1 Trading Score:1	Amazon Canada also does it's own delivery and I continue to get CanPost delivery to my PO Box as well. Seems to be more a roll of the dice who does the shipping. You should look into getting a CanPost Flex PO Box, you can choose the place closest to you, after the strike/lockout gets settled that is.

06-30-2016, 04:43 AM	#3
gretzky2010 Senior Member Top contributor Member since:Nov 2010 4K collection:201 Blu-ray collection:3052 DVD collection:573 Blu-ray reviews:1	I don't think it will last long there are rumours of a lock-out as earlier as this saturday if employees goes on strike

06-30-2016, 04:58 AM	#4
Sukie Senior Member Top contributor Member since:Nov 2012 Location:Canada DVD collection:7 Digital collection:372 iTunes collection:983 Trading Score:4	Purolator will be working throughout the Canada Post strike. Don't know when it's gonna start or end. I just don't want it to go through Purolator again.

07-01-2016, 12:46 AM	#7
Rhylliam Contributor Top contributor Member since:Oct 2008 Location:Calgary, Alberta Home Theater Gallery:16 4K collection:1502 Blu-ray collection:9014 DVD collection:9472 Blu-ray reviews: 49 Trading Score:109	My local Shoppers Drug Mart Canada Post is turning away people that want to ship anything now. There isn't even a strike in yet and they're saying f*@! you. Decision for a strike or not is to take place on Saturday.

07-01-2016, 06:20 PM	#8
TM2-Megatron Blu-ray Guru Top contributor Member since:Dec 2009 Location:Toronto, Canada 4K collection:1427 Blu-ray collection:5810 DVD collection:140 Trading Score:2	I try to avoid couriers where I can, at least for international shipments, but I've always had good experience with Purolator. They're also a Canadian company, and at least you're not supporting UPS and their evil brokerage gouging.

07-14-2016, 03:54 PM	#10
Opips3 Banned Member since:Mar 2015 4K collection:43 Blu-ray collection:354 Blu-ray reviews:2	Oh crap! Arnold Palmer Signtured on polo shirt golf.....

08-05-2016, 05:49 PM	#12
JFS Active Member Member since:Mar 2009 4K collection:1 Blu-ray collection:36 DVD collection:1	I've been having so much trouble with purolator since amazon switched... The purolator driver here is so rude, not only to me but he argued and yelled at my wife when I wasn't home. Dealt with corporate and they didn't even take him off our route, just now my packages just are "out for delivery" for days until whenever he feels like he wants to bring them

08-06-2016, 03:06 AM	#14
JFS Active Member Member since:Mar 2009 4K collection:1 Blu-ray collection:36 DVD collection:1	I'm sure it's different everywhere, my UPS and FedEx guys were great but this purolator guy hates his life or something

09-25-2016, 09:52 PM	#15
Brandon K Blu-ray Samurai Top contributor Member since:Dec 2015 Location:Canada 4K collection:40 Blu-ray collection:1016 DVD collection:23 Blu-ray reviews:13 Trading Score:8	On Friday I had three packages from Amazon, all coming from different carriers. One from Canada Post, one from Amazon's own delivery, and one from Purolator. So I'm walking home from Starbucks in the morning and my Canada Post carrier - who normally arrives at my place around 2pm - sees me, knows that she has two small (carryable) packages for me, and flags me down from across the street so that she can give them to me. Meanwhile, I'm waiting all day for Purolator - my Amazon package was on his truck at 7:33 am - and at 6 pm, apparently he's not going to finish his deliveries for the day, so now my package is locked in his truck all weekend (instead of having an option to pick it up from the depot), and I can only hope he'll deliver it to me on Monday. As for Amazon's own carriers, they somehow always manage to sneak into my apartment building without being buzzed in. I don't know if they're delivering to someone else as well, which is possible. But their carriers are shifty. And of course you never know when they're coming. And they call you but they don't leave a message, so it's pointless. I never answer calls I don't recognize. Canada Post is the best, definitely in part because I have a great carrier, but also because they deliver at a known time every day, and if they happen to miss me (which is hard because I work from home), the post office is 15 minutes walk and I just pick up my package. Purolator is the worst. Love Canada Post. Not the biggest fan of Amazon's own carriers.

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