Redeeming Question Purge Movies

[r_webb18]

Code doesn't work on Vudu, Fandangonow but it does recognize it on myuv. Anyone know the issue based on that info?

[steve_dave]

Originally Posted by r_webb18

Code doesn't work on Vudu, Fandangonow but it does recognize it on myuv. Anyone know the issue based on that info?

It is a MyUV code specifically, I'm assuming.

Just enter it there and let it filter to your Vudu and FandangoNow accounts.

[r_webb18]

It acts like the code is good on myuv but when it filters to vudu it says the code not recognized

[fitprod]

Originally Posted by r_webb18

It acts like the code is good on myuv but when it filters to vudu it says the code not recognized

If you’ve redeemed the code on MYUV, you code is done. It does not have multiple repemtions.

That being said...

It seems there is a dispute between Vudu and Universal. When redeeming codes, always go to the website listed on the sheet included.

When I redeemed my codes from my 4K disc purchase on the Universal redemption site, it noted I had access to UHD, HD and SD files, but the only retailer it allowed accesses to was Fandango Now. I think the problem is the specs Vudu / Walmart is emanding, and Universal is not willing to match their UHD specs.

Honestly, with the launch of Movies Anywhere, Ultraviolet is going to be gone in the next year or so.

(Note: As long as your UV accounts are linked via the MYUV site, you should at least have the HDX file on Vudu.)

Fitprod

[r_webb18]

Yea I needed to go to the correct website. UPHE.com/Redeem worked.