Step Brothers Blu Ray not working

[hurricanes8012]

Anyone else having a problem with Step Brothers or any other Blu Ray not working? I just got Step Brothers and it wont play on my bluray player. Anyone else have a problem with this dvd or others? or is it just my player?

[MyCollection]

Consider yourself lucky... that movie is horrid.

[blu magic]

I have this flick and mine works, maybe you have a defective blu.

[hurricanes8012]

does that happen sometimes with blu rays?

[Moviefan1203]

Originally Posted by MyCollection

Consider yourself lucky... that movie is horrid.

No, it's not, it's a great comedy.


hurricanes8012, is your firmware up to date?

[rubberghost]

this happens a lot. yeh it's probably your firmware.

[PoLskA]

works fine on my PS3...

[hurricanes8012]

how do u do you a firmware update

[jw]

new player fresh out of the box? Better update that firmware first Thats gonna be a common problem today among the new users. What model player do you have so we can direct you in the right direction?

[hurricanes8012]

its a sony BDP-S301 i just got the update downloaded on my computer what do i do from there

[jw]

Originally Posted by hurricanes8012

its a sony BDP-S301 i just got the update downloaded on my computer what do i do from there

do have nero or some image burning software?

[jw]

Link
The s300 and s301 are pretty much the same player, BTW
Important Notes

• Please follow the update instructions carefully. Failure to follow the instructions may interrupt the update process and may cause the player to be unresponsive or to require repair.
• Do not power off the player or disconnect it from the AC power outlet. Loss of power during the installation of the firmware update may cause the player to be unresponsive or to require repair.
• Use a brand new CD-R disc to burn the firmware update. The player may not be able to correctly read a dirty disc or a disc with scratches.
• Recommended operating system for the computer that will download the firmware update:
  • Microsoft® Windows® 98SE or later is needed.
  • Windows Vista®, Windows XP, or Windows 2000 (Service Pack 4) is recommended.
• A drive with CD disc burning capability is required to create the update disc.
• If you do not have a CD burner in your computer, Sony will provide a free disc with the firmware update. Click here to order the firmware update.

  NOTE: If you have questions or require assistance, please contact our customer call center at 1-866-909-SONY(7669).

• A CD-R disc is required to create the update disc. NOTE: A CD-R disc is highly recommended. Do not use a CD-RW disc.
• Installing this firmware update will return all your personal settings to the factory default settings. After installing the update it will be necessary to reconfigure your personal settings.
• In order to perform the firmware update, it is necessary to have the BDP-S300 correctly connected to a compatible television.
• It is highly recommended that you print out these instructions for use as a reference during the installation process.

Check Current Firmware Version

1. Power on the television and make sure it is tuned to the inputs to which the BDP-S300 player is connected.
2. Power on the BDP-S300 Blu-ray Disc™ player.
3. If the player starts to play a disc, press the "STOP" button and wait until the blue Sony Blu-ray Disc screen is displayed on the television before proceeding.
4. On the remote control (RMT-B101A), press the SYSTEM MENU button.
5. At the "System Menu" screen, use the arrow keys on the remote control to highlight "Setup" and then press the ENTER button.
6. At the "Setup" screen, use the arrow keys on the remote control to highlight "Video Setup" and then press the ENTER button.
7. Use the arrow keys on the remote control to highlight "TV Type" and then press the ENTER button.
8. On the remote control, press "BLUE" button.
9. The firmware version currently installed on the BDP-S300 will be listed on the television screen. If the version number is 4.40 or higher, it is not necessary to install this firmware update.

Download Instructions

1. Download the UPDATE_BDPS300_VER0440.EXE file to a temporary or download directory (please note this directory for reference).
2. Go to the directory where the file was downloaded and verify that the size of the UPDATE_BDPS300_VER0440.EXE file is 52,580,864 bytes.
   1. Right-click the UPDATE_BDPS300_VER0440.EXE file, and click "Properties".
   2. On the "UPDATE_BDPS300_VER0440.EXE Properties" screen, verify that the "Size:" listed is "50.1 MB (52,580,864 bytes)". NOTE: The "Size on disk:" listed may be different. That is normal.
   3. If the file size is different than the "52,580,864 bytes", please download the UPDATE_BDPS300_VER0440.EXE file again.
3. Double-click the UPDATE_BDPS300_VER0440.EXE file to begin the process to extract the firmware update.
4. At the UPDATE_BDPS300_VER0440.EXE dialog box, type a location, or click the "Browse..." button to select a location for the uncompressed update, and then click "OK". The UPDATE_BDPS300_VER0440.ISO file will be extracted to the specified location.
5. Use the "Burn Image" option of your CD burning software to create the update disc from the UPDATE_BDPS300_VER0440.ISO file.
6. CD Burning Notes:
   • Do not create a data disc. In order for the update disc to work, you must create it using the "Burn Image" option of your CD burning software.
   • The update disc must be finalized. Be sure to select "Finalize CD (No further writing possible)" in your CD burning software to finalize the update disc.
   • If write errors occur during the CD burning process, discard the disc and create a new update disc.
   • Burning the disc using packet writing software is not supported.
   • Do not use an update disc created using any other process than the one described above.

Firmware Update Instructions WARNING!! Do not power off the player or disconnect it from the AC power outlet. Doing so may damage the player to the point of requiring repair.
WARNING!! Do not press any buttons, except as instructed, until the update is complete. Doing so may damage the player to the point of requiring repair.
NOTE: The firmware update process takes a minimum of 30 minutes.

1. Power on the television and make sure it is tuned to the inputs to which the BDP-S300 player is connected.
2. Power on the BDP-S300 Blu-ray Disc player.
3. Place the update disc in the player, and close the disc tray.
4. The update starts automatically and "DISC-DWLD" appears on the player front panel display.
   
5. At the beginning the player will automatically power off and then, after awhile, back on. This is an initial read sequence and is normal.
6. A series of different messages will appear on the front panel display. NOTE: After about 20 minutes, the disc tray may open.
   WARNING!! Do not remove the disc from the player and do not close the tray. The update is still in progress.
7. The firmware update is complete when "DL OK" appears on the player front panel display.
   WARNING!! Do not operate or power off the player until this message is displayed. Doing so may result in your player being unresponsive and requiring repair.
8. Remove the update disc from the player.
9. Power on the BDP-S300 player. NOTE: It takes about 90 seconds for the player to display pictures on the television when the player is powered on for the first time after installing the update.
10. Check the firmware version (See "Check Current Firmware Version"). NOTE: If the version number is 4.40, the firmware update was successful.

If The Update Disc Does Not Eject If the update disc does not eject even though "DL OK" is displayed, please follow the steps below.

1. Power on the BDP-S300 Blu-ray Disc player.
2. Immediately after "POWER ON" is displayed on the front panel display (within one second), press the "STOP" button on the player. The disc tray opens and the player turns off automatically. NOTE: Pressing the "STOP" button on the remote control does not work. It is necessary to press the "STOP" button on the BDP-S300 player.
3. If the disc tray still does not open, repeat these steps but vary the timing of pressing the "STOP" button in step 2.

[Jay_Harlow]

I'm having the same problem with Over Alaska.

Whenever I insert Over Alaska (blu-ray) I get "Cannot operate this disk" on the TV and "UNKNOWN" on the player's display. If I press play I get "Cannot playback this disk" on the TV and "CANNOT" on the player's display. The odd thing is that when I first put the disk in I remember seeing the copyright notice on the disk, now nothing... I've tried other blu-rays and they play as expected...

This is on a Sony BDP-S350 I got just before Thanksgiving, I've updated it to version 010 of the firmware.

The 8 or 9 blu-rays & various DVDs I've watched on it so far have been excellent! They've all worked without a problem.

Jay