Playstation3 - Blu-ray Forum

stevenbrewster · 02-10-2009, 02:24 PM

Good morning all, I am having a problem with my PS3. I cannot insert or eject any movies or games. I can push the movie in manually but that's all. I already tried holding down the eject button for 10 seconds as it forces the disc out , then I shut it off for a bit then turn on the system and it still will not take the disc. Please tell me I can fix this myself. I am out of warranty.

Thanks for your assistance
Steve

dk3dknight · 02-10-2009, 02:29 PM

Quote:

Originally Posted by stevenbrewster

Good morning all, I am having a problem with my PS3. I cannot insert or eject any movies or games. I can push the movie in manually but that's all. I already tried holding down the eject button for 10 seconds as it forces the disc out , then I shut it off for a bit then turn on the system and it still will not take the disc. Please tell me I can fix this myself. I am out of warranty.

Thanks for your assistance
Steve

On your xmb can you go over to the disc and hit triangle and scroll to eject disk... if that and the eject button do not work, then I would suggest asking Marine Mike for advice on this one.

Marine Mike · 02-10-2009, 02:36 PM

Quote:

Originally Posted by stevenbrewster

Good morning all, I am having a problem with my PS3. I cannot insert or eject any movies or games. I can push the movie in manually but that's all. I already tried holding down the eject button for 10 seconds as it forces the disc out , then I shut it off for a bit then turn on the system and it still will not take the disc. Please tell me I can fix this myself. I am out of warranty.

Thanks for your assistance
Steve

Check out the guide in my signature for opening it up.

Also let me post something in here for you to check after you have opened it to check.

Marine Mike · 02-10-2009, 02:46 PM

What I want you to do is disemble your PS3 and make sure the disc drive looks exactly how it is here:

Take special note of the middle section (magnet) rests on top of the white arms.

Also notice on the very bottom there is a small metal clip which holds the drive flap open. If the clip is dislodged, just wiggle it back up there back so the flap freely opens and closes.

Honestly, all you need to do is make sure that your disc drive looks identical to what my pictures show and you will not have any problems.

Marine Mike · 02-10-2009, 02:47 PM

When you disembled your PS3, did you already have a disc in there? If thats the case then I believe that the 'arms' are stuck on place therefore its not 'moving' the disc into the slot.

Now look carefully on the right side of the photo. Notice that there are two 'arms' that slide in a semi-circle? They should move freely and not have to be forced. What happened with me is that they became 'stuck' and wouldn't move. What I had to do was slightly pull them 'up' and move them back on track until they felt 'right'.

They are the 'white parts' on the right side of the photo. They are like arms on the track which move left to right. They should be when the disc goes into the drive. If they are 'locked' in place then no disc will be able to go into the drive. So gently lift them and move them back and forth until they get back on track.

stevenbrewster · 02-10-2009, 02:48 PM

Thank you both, I tried the xmr bar, hit the triangle then ejct. nothing happened. I will open it up and let you know Marine Mike. This is my first post and I have to say, it's great to hear from other Users.y

dk3dknight · 02-10-2009, 02:53 PM

Quote:

Originally Posted by stevenbrewster

Thank you both, I tried the xmr bar, hit the triangle then ejct. nothing happened. I will open it up and let you know Marine Mike. This is my first post and I have to say, it's great to hear from other Users.y

I figured Marine Mike did the laser replacement guide so he would have "deeper insight" on fixing the problem.

Weird how he just appeared after me mentioning his name though..

Marine Mike · 02-10-2009, 02:54 PM

Quote:

Originally Posted by dk3dknight

I figured Marine Mike did the laser replacement guide so he would have "deeper insight" on fixing the problem.

Weird how he just appeared after me mentioning his name though..

Yeah its like I constantly post on this forum all day or something.

dereksworl · 02-10-2009, 02:55 PM

Quote:

Originally Posted by dk3dknight

Weird how he just appeared after me mentioning his name though..

I dare you to say it by yourself 3 times in the bathroom mirror with the lights off....

dk3dknight · 02-10-2009, 03:22 PM

Quote:

Originally Posted by dereksworl

I dare you to say it by yourself 3 times in the bathroom mirror with the lights off....

I did and he appeared in the mirror..

Maximus · 02-10-2009, 03:40 PM

If your PS3 is still under warranty send it back to Sony, don't open it up as it voids your warranty.

Edit: shit didn't read OP very well! Even then give Sony a call, it will probably be less than $399 to fix.

stevenbrewster · 02-10-2009, 07:12 PM

Marine Mike, your a life saver. Did what you told me and you were right. The arms were stuck. I lifted them up and put into place. My system runs like new. Can't thank you enough and everyone, thank you for your comments.

Steve

Marine Mike · 02-10-2009, 07:13 PM

Quote:

Originally Posted by stevenbrewster

Marine Mike, your a life saver. Did what you told me and you were right. The arms were stuck. I lifted them up and put into place. My system runs like new. Can't thank you enough and everyone, thank you for your comments.

Steve

Xerios · 02-10-2009, 07:26 PM

congrats mike and steve

prankster · 02-10-2009, 07:29 PM

Quote:

Originally Posted by stevenbrewster

Marine Mike, your a life saver. Did what you told me and you were right. The arms were stuck. I lifted them up and put into place. My system runs like new. Can't thank you enough and everyone, thank you for your comments.

Steve

awesome!

great tutorial mike

dereksworl · 02-10-2009, 07:31 PM

Quote:

Originally Posted by prankster

awesome!

great tutorial mike

He will now be referred to as "PS3 Tech Support..."...uh, Dude! Yeah thats it, "PS3 Tech Support Dude." Mike change that to your occupation

dk3dknight · 02-10-2009, 07:54 PM

Quote:

Originally Posted by stevenbrewster

Marine Mike, your a life saver. Did what you told me and you were right. The arms were stuck. I lifted them up and put into place. My system runs like new. Can't thank you enough and everyone, thank you for your comments.

Steve

Yay a issue was fixed..
Good job mike

Pepelutivruski4 · 02-10-2009, 09:21 PM

now if only this thread had a relevant title so other can search for it and not make another thread called "Sony Playstation 3" about how cool the controller is, but the drive doesn't work.

02-10-2009, 02:24 PM	#1
stevenbrewster Junior Member Member since:Feb 2009	Playstation3 Good morning all, I am having a problem with my PS3. I cannot insert or eject any movies or games. I can push the movie in manually but that's all. I already tried holding down the eject button for 10 seconds as it forces the disc out , then I shut it off for a bit then turn on the system and it still will not take the disc. Please tell me I can fix this myself. I am out of warranty. Thanks for your assistance Steve

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02-10-2009, 02:46 PM	#4
Marine Mike The Busey Member since:Apr 2008 Location:Ohio Home Theater Gallery:10 Blu-ray collection:120 Blu-ray reviews:4 Trading Score:4	What I want you to do is disemble your PS3 and make sure the disc drive looks exactly how it is here: Take special note of the middle section (magnet) rests on top of the white arms. Also notice on the very bottom there is a small metal clip which holds the drive flap open. If the clip is dislodged, just wiggle it back up there back so the flap freely opens and closes. Honestly, all you need to do is make sure that your disc drive looks identical to what my pictures show and you will not have any problems.

02-10-2009, 02:47 PM	#5
Marine Mike The Busey Member since:Apr 2008 Location:Ohio Home Theater Gallery:10 Blu-ray collection:120 Blu-ray reviews:4 Trading Score:4	When you disembled your PS3, did you already have a disc in there? If thats the case then I believe that the 'arms' are stuck on place therefore its not 'moving' the disc into the slot. Now look carefully on the right side of the photo. Notice that there are two 'arms' that slide in a semi-circle? They should move freely and not have to be forced. What happened with me is that they became 'stuck' and wouldn't move. What I had to do was slightly pull them 'up' and move them back on track until they felt 'right'. They are the 'white parts' on the right side of the photo. They are like arms on the track which move left to right. They should be when the disc goes into the drive. If they are 'locked' in place then no disc will be able to go into the drive. So gently lift them and move them back and forth until they get back on track.

02-10-2009, 02:48 PM	#6
stevenbrewster Junior Member Member since:Feb 2009	Thank you both, I tried the xmr bar, hit the triangle then ejct. nothing happened. I will open it up and let you know Marine Mike. This is my first post and I have to say, it's great to hear from other Users.y

02-10-2009, 03:40 PM	#11
Maximus Super Moderator Top contributor Member since:Nov 2006	If your PS3 is still under warranty send it back to Sony, don't open it up as it voids your warranty. Edit: shit didn't read OP very well! Even then give Sony a call, it will probably be less than $399 to fix.

02-10-2009, 07:12 PM	#12
stevenbrewster Junior Member Member since:Feb 2009	Marine Mike, your a life saver. Did what you told me and you were right. The arms were stuck. I lifted them up and put into place. My system runs like new. Can't thank you enough and everyone, thank you for your comments. Steve

02-10-2009, 07:26 PM	#14
Xerios Blu-ray Ninja Top contributor Member since:Jul 2008 Location:Irving, TX PSNetwork: Xerios Home Theater Gallery:3 Blu-ray collection:286 DVD collection:5 Trading Score:1	congrats mike and steve

02-10-2009, 09:21 PM	#18
Pepelutivruski4 Banned Member since:Oct 2008 Blu-ray collection:19	now if only this thread had a relevant title so other can search for it and not make another thread called "Sony Playstation 3" about how cool the controller is, but the drive doesn't work.

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