“Disc does not meet specifications” help - Blu-ray Forum

eric0813 · 02-27-2019, 01:48 AM

Hi everyone

Been getting this message with Blade runner 2049. Any ideas? I have a Samsung M9500. Software is up to date.

Geoff D · 02-27-2019, 01:51 AM

This doesn't help you in any way (sorry in advance) but when I saw the thread title I thought "I bet he's got a Samsung"

Jyroflux · 02-27-2019, 02:10 AM

I’m guessing it involves BD Live.

eric0813 · 02-27-2019, 02:12 AM

Quote:

Originally Posted by Jyroflux

I’m guessing it involves BD Live.

I read about that when searching and did turn that to prohibit but didn’t seem to do anything.

However now it seems to have decided to play. What the hell?! lol. Temperamental? Lol

JohnAV · 02-27-2019, 03:31 AM

Quote:

Originally Posted by eric0813

I read about that when searching and did turn that to prohibit but didn’t seem to do anything.

However now it seems to have decided to play. What the hell?! lol. Temperamental? Lol

Check the disc to make sure it doesn't have any residue or contamination instead of being pristine. Glad it stared to play.

eric0813 · 03-01-2019, 02:33 AM

So it played then it froze lol. Returned it for a new disc and kept getting the “disc does not meet specifiactions”. Just returned the player and swapped for a Sony X-800. Only drawback now is if anything is DTS only I won’t get surround due to having a Sonos system. I just buy all the wrong equipment lol

danny24 · 03-02-2019, 03:26 PM

Quote:

Originally Posted by eric0813

So it played then it froze lol. Returned it for a new disc and kept getting the “disc does not meet specifiactions”. Just returned the player and swapped for a Sony X-800. Only drawback now is if anything is DTS only I won’t get surround due to having a Sonos system. I just buy all the wrong equipment lol

The Oppo 203/205 works this way with the Sonos system. Other than the Samsung player no other options other than Oppo.

Your issues with Blade Runner:2049 disc are a good reminder to avoid Samsung disc players.

SteveHoffmann · 11-12-2019, 10:38 PM

Same problem here - the "Scary Stories to Tell In the Dark" disc "does not meet the specifications." I also tried the disc in my Panasonic UNIVERSAL blu-ray player, which will play ANYTHING including old DVD-Rs that have deteriorated to where nothing else will even recognize them, with the same result (message this time was "wrong region code for this player" which should be impossible).

I took it back to Best Buy and they stuck it in a Sony player and it worked fine.

I see that lots of other people have been having this same problem. My faith in Samsung is shaken as they don't seem to be doing anything about it. What happened to this brand, which was so good just a year ago?

HorrorBlu · 11-12-2019, 11:07 PM

I had no issues playing the Scary Stories To Tell In The Dark blu-ray on my Panasonic blu-ray player.

brian9229 · 11-12-2019, 11:15 PM

I used to get that message all the time back before uhd, on various bluray players and every single time it was a dirty disc.

tcripe · 11-12-2019, 11:19 PM

Never had this problem with my LG UBK90. Maybe look into that player.

kcgr · 11-13-2019, 12:25 AM

2049 played fine on my Samsung. The only times I got that error was on a bad Deadpool 1 disc. Went through 4 discs until one played.

SteveHoffmann · 11-13-2019, 06:03 PM

The problem seems to be limited to the 8500 and 9500 series of player. Has anyone had success with these DVDs *and* those models?

sapiendut · 11-13-2019, 08:54 PM

Quote:

Originally Posted by HorrorBlu

I had no issues playing the Scary Stories To Tell In The Dark blu-ray on my Panasonic blu-ray player.

Same here (UHD disc for me)

NotASpeckOfCereal · 11-18-2019, 09:31 PM

Quote:

Originally Posted by kcgr

2049 played fine on my Samsung. The only times I got that error was on a bad Deadpool 1 disc. Went through 4 discs until one played.

My Samsung 9500 plays BR 2049 and Deadpool fine.

But it doesn't play the new Craig Bond 4Ks. Fox Movies claims it's a firmware issue, but I learned today that Samsung is now out of the 4K player biz, so that would explain why the firmware hasn't been upgraded for new encodings.

Time for a new player for me, and of course Samsung is *right* out.

Chris

sapiendut · 11-18-2019, 11:17 PM

The last fw update for Panasonic was about 2-3 months ago and they play JB4K with no hiccup at all.

David McMinn · 11-19-2019, 12:25 AM

I have a similar problem with the movie "MacArthur", a Walmart Exclusive. I played the disc twice and now my Sony BDP-S3100 Blu-ray Disc Player with Wi-Fi (2013 Model) "Cannot operate disc". You can see the front label from the back like you can on some disc; but, that's doesn't appear to be the problem. The disc is clean by-the-way.Any ideas, I usually like Sony products cause they play everything.

sapiendut · 11-19-2019, 12:40 AM

That’s most likely either dirty laser head or weak laser head (or both) considering the age. Especially if you have cats and/or smoke.

tcripe · 12-30-2019, 08:06 PM

Quote:

Originally Posted by sentinel-fine

There's a new firmware update available for Samsung players: ends with 1113.3

I don't have a Samsung player, but im curious if this fixed the many disk reading errors ive seen people mention

NotASpeckOfCereal · 12-31-2019, 07:30 PM

Quote:

Originally Posted by tcripe

I don't have a Samsung player, but im curious if this fixed the many disk reading errors ive seen people mention

I just checked: no joy here.

Previous version: 1111
New version: 1113

The discs that didn't work before
Casino Royale 4K: wouldn't play past the logo
Quantum of Solace 4K: would play past the logo, but skipped through the entire disc.
(I didn't try the other 2 Bond discs in this set.)

After update: the discs did the exact same things.

I replaced the player with a Sony a month back and all 4 of the discs in that set play fine on it.

Chris

02-27-2019, 01:48 AM	#1
eric0813 Junior Member Member since:Feb 2019 Location:Pennsylvania 4K collection:12 Blu-ray collection:12	“Disc does not meet specifications” help Hi everyone Been getting this message with Blade runner 2049. Any ideas? I have a Samsung M9500. Software is up to date.

11-13-2019, 06:03 PM	#13
SteveHoffmann New Member Member since:Nov 2019	The problem seems to be limited to the 8500 and 9500 series of player. Has anyone had success with these DVDs and those models? Last edited by SteveHoffmann; 11-13-2019 at 06:05 PM. Reason: missed one earlier post

02-27-2019, 01:51 AM	#2
Geoff D Blu-ray Emperor Top contributor Member since:Feb 2009 Location:Swanage, Engerland 4K collection:1348 Blu-ray collection:2525 Blu-ray reviews: 6 Trading Score:33	This doesn't help you in any way (sorry in advance) but when I saw the thread title I thought "I bet he's got a Samsung"

02-27-2019, 02:10 AM	#3
Jyroflux Active Member Member since:Aug 2011 Location:San Diego 4K collection:14 Blu-ray collection:644 DVD collection:487 MA collection:4 Digital collection:28 iTunes collection:555 Prime collection:2	I’m guessing it involves BD Live.

03-01-2019, 02:33 AM	#6
eric0813 Junior Member Member since:Feb 2019 Location:Pennsylvania 4K collection:12 Blu-ray collection:12	So it played then it froze lol. Returned it for a new disc and kept getting the “disc does not meet specifiactions”. Just returned the player and swapped for a Sony X-800. Only drawback now is if anything is DTS only I won’t get surround due to having a Sonos system. I just buy all the wrong equipment lol

11-12-2019, 10:38 PM	#8
SteveHoffmann New Member Member since:Nov 2019	Same problem here - the "Scary Stories to Tell In the Dark" disc "does not meet the specifications." I also tried the disc in my Panasonic UNIVERSAL blu-ray player, which will play ANYTHING including old DVD-Rs that have deteriorated to where nothing else will even recognize them, with the same result (message this time was "wrong region code for this player" which should be impossible). I took it back to Best Buy and they stuck it in a Sony player and it worked fine. I see that lots of other people have been having this same problem. My faith in Samsung is shaken as they don't seem to be doing anything about it. What happened to this brand, which was so good just a year ago?

11-12-2019, 11:07 PM	#9
HorrorBlu Blu-ray Knight Top contributor Member since:Jun 2011 Blu-ray collection:209 DVD collection:356 Blu-ray reviews:1	I had no issues playing the Scary Stories To Tell In The Dark blu-ray on my Panasonic blu-ray player.

11-12-2019, 11:15 PM	#10
brian9229 Blu-ray Ninja Top contributor Member since:Jun 2012 Location:Vermont / Steelbook™ - 481 4K collection:411 Blu-ray collection:1553 DVD collection:71 Digital collection:57 Blu-ray reviews:12 Trading Score:59	I used to get that message all the time back before uhd, on various bluray players and every single time it was a dirty disc.

11-12-2019, 11:19 PM	#11
tcripe Blu-ray Knight Member since:Jul 2018 Location:Seattle	Never had this problem with my LG UBK90. Maybe look into that player.

11-13-2019, 12:25 AM	#12
kcgr Member Member since:Apr 2011 Trading Score:15	2049 played fine on my Samsung. The only times I got that error was on a bad Deadpool 1 disc. Went through 4 discs until one played.

11-18-2019, 11:17 PM	#16
sapiendut Blu-ray Samurai Member since:Jul 2009 Location:Canada 4K collection:2 Blu-ray collection:3	The last fw update for Panasonic was about 2-3 months ago and they play JB4K with no hiccup at all.

11-19-2019, 12:25 AM	#17
David McMinn Active Member Member since:Oct 2009 Location:Nashville, TN 4K collection:1 Blu-ray collection:485 DVD collection:474 Blu-ray reviews: 3	I have a similar problem with the movie "MacArthur", a Walmart Exclusive. I played the disc twice and now my Sony BDP-S3100 Blu-ray Disc Player with Wi-Fi (2013 Model) "Cannot operate disc". You can see the front label from the back like you can on some disc; but, that's doesn't appear to be the problem. The disc is clean by-the-way.Any ideas, I usually like Sony products cause they play everything.

11-19-2019, 12:40 AM	#18
sapiendut Blu-ray Samurai Member since:Jul 2009 Location:Canada 4K collection:2 Blu-ray collection:3	That’s most likely either dirty laser head or weak laser head (or both) considering the age. Especially if you have cats and/or smoke.

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