IMAX scenes cropped in Dunkirk on iTunes

[jeromec]

Originally Posted by THE DARK KNIGHT

Just bought a 4K HDR TV/Apple TV 4K, so I'm judging off what my iPhone X TV app is telling me. If I have a 4K HDR film it says as much on the iPhone X but the TDK trilogy is only DV and no 4K. I redeemed these films from The Dark Knight Trilogy Blu-Ray set ages ago, so maybe that's the issue?

IDK.

From what I understand there's only 2 tiers for movies on iTunes:
- SD
- HD and up, including 4K and HDR.

I just purchased Dunkirk through a Movies Anywhere code and have it in 4K Dolby Vision on my Apple TV 4K.

On my phone (iPhone 6s, so not HDR), in the TV app, The Dark Knight appears as 4k Dolby Vision but The DarK Knight Rises appears once as 4K/DV plus once as "Batman - The Dark Knight Rises" in HD only.

The TV app includes more than the iTunes purchased movies so it can be a little confusing.
Better check on your Apple TV 4K, or, on your phone, via the iTunes Store.
If by clicking on this link you see the 4K version and have a button to download on your iPhone, then you definitely should have the 4K version on your Apple TV 4K.
https://itunes.apple.com/us/movie/th...ht/id764632601

[jeromec]

Originally Posted by BNex99

If you redeemed a UV HD code, and it just recently transferred to iTunes via Movies Anywhere, then it probably won't upgrade to 4K. From what I understand, iTunes only upgrades HD to 4K if the movie was originally purchased or redeemed in iTunes.

I just retrieved a Movies Anywhere HD code for Dunkirk and have the 4K version as I expected.
It seems to me iTunes has only 2 tiers of quality: 1 is SD and the other is HD and up.

[Zu Nim]

Originally Posted by jeromec

I just retrieved a Movies Anywhere HD code for Dunkirk and have the 4K version as I expected.
It seems to me iTunes has only 2 tiers of quality: 1 is SD and the other is HD and up.

You need to check the pulldown while the movie is playing to see if you actually have the 4K version. It is possible to own the HD version without getting the free 4K upgrade. For example, if you bought or redeemed an HD copy through Movies Anywhere or another MA provider, it will only be viewable in HD at iTunes.

[jeromec]

Originally Posted by Zu Nim

You need to check the pulldown while the movie is playing to see if you actually have the 4K version. It is possible to own the HD version without getting the free 4K upgrade. For example, if you bought or redeemed an HD copy through Movies Anywhere or another MA provider, it will only be viewable in HD at iTunes.

I checked the playback HUD and it is actually 1080p SD although the movie page says 4K/Dolby Vision.

So there is a 3rd tier actually in iTunes, for HD movies coming from other platforms.

The sad part is that I can no longer buy the 4K HDR version on iTunes (it says I have already purchased it), nor gift it to me ( I do not have a US credit card anymore)

[SoCal]

It is disappointing at both Vudu and iTunes that the 4K/UHD Dunkirk have the black bars for the IMAX footage. Makes sense for iPhones, but not for 4K 16:9 screens.

The 4K UltraHD Blu-ray disc solves the problem for the 4K TV at home. What would be incredible is for iTunes to have a custom 4:3 release for iPad. The entire frame of the IMAX footage would fill the screen nicely!

For those who have encountered issues with Digital code redemptions and the 4K/UHD results, there is a helpful web page to check before purchase or code entry: Redeeming 4K/UHD Codes

[THE DARK KNIGHT]

Originally Posted by BNex99

If you redeemed a UV HD code, and it just recently transferred to iTunes via Movies Anywhere, then it probably won't upgrade to 4K. From what I understand, iTunes only upgrades HD to 4K if the movie was originally purchased or redeemed in iTunes.

I’m not even sure if that trilogy box set came with an iTunes redemption option. I normally redeem everything in iTunes. Whatever. I ain’t buying them again, maybe if they update them with full IMAX aspect ratio I’ll bite.

EDIT: So...a few films that were showing up before as 4K HDR/DV are now just HD & HDR/DV. This is all very messy.

[Don Corleone]

On my iPhone X inceptions shows as HD/Dolby vision/iTunes extra. Shouldn't it be 4K. I didn't think HD/Dolby vision is a valid combination

Originally Posted by THE DARK KNIGHT

I’m not even sure if that trilogy box set came with an iTunes redemption option. I normally redeem everything in iTunes. Whatever. I ain’t buying them again, maybe if they update them with full IMAX aspect ratio I’ll bite.

EDIT: So...a few films that were showing up before as 4K HDR/DV are now just HD & HDR/DV. This is all very messy.

[yandybox]

Originally Posted by Don Corleone

On my iPhone X inceptions shows as HD/Dolby vision/iTunes extra. Shouldn't it be 4K. I didn't think HD/Dolby vision is a valid combination

iTunes is only 4K on the ATV, not on the X, which will be HD/HDR.

[Don Corleone]

At one time my inception did have the 4K/Dolby vision badge. Now it has HD/Dolby vision badge. This movie was purchased from iTunes several months ago. Very strange.



[/B]

Originally Posted by yandybox

iTunes is only 4K on the ATV, not on the X, which will be HD/HDR.

[jeromec]

Originally Posted by Don Corleone

At one time my inception did have the 4K/Dolby vision badge. Now it has HD/Dolby vision badge. This movie was purchased from iTunes several months ago. Very strange.



[/B]

iTunes Store and the TV app can show different badges.
What I understand is that Dolby Vision and HDR are only available for movies available as 4K. I do not know if that is a requirement or just the present situation.

From what I also understand, if a movie is available in 4K with Dolby Vision or HDR10, it must also have media assets in the same Dolby Vison or HDR10 at lower bitrates/resolutions.
This allows to handle varying download speeds, as well as screens which do not require 4K.
Since the iPhone X's display resolution is slightly above 1080p (2436-by-1125-pixel resolution at 458 ppi), it is very possible that it uses the 4K resolution medium if available bandwidth is sufficient. Or not.

1080p/HDR is a very valid combo. In Europe (where I live), Netflix shows Star Trek Discovery in 1080p HDR (probably not in 4K not to make CBS customers angry, since I believe CBS does not broadcast or stream in 4K)

[THE DARK KNIGHT]

Originally Posted by jeromec

iTunes Store and the TV app can show different badges.
What I understand is that Dolby Vision and HDR are only available for movies available as 4K. I do not know if that is a requirement or just the present situation.

From what I also understand, if a movie is available in 4K with Dolby Vision or HDR10, it must also have media assets in the same Dolby Vison or HDR10 at lower bitrates/resolutions.
This allows to handle varying download speeds, as well as screens which do not require 4K.
Since the iPhone X's display resolution is slightly above 1080p (2436-by-1125-pixel resolution at 458 ppi), it is very possible that it uses the 4K resolution medium if available bandwidth is sufficient. Or not.

1080p/HDR is a very valid combo. In Europe (where I live), Netflix shows Star Trek Discovery in 1080p HDR (probably not in 4K not to make CBS customers angry, since I believe CBS does not broadcast or stream in 4K)

In my case I think BNex is correct because plenty of other films on my iPhone X say 4K DV or HDR. I think I may have redeemed these movies on VUDU and so iTunes isn’t going to upgrade them to 4K. Inception had a 4K badge at one point and then they revoked it.

[Admiral]

I've contacted Warner Brothers regarding this issue and received a response that the are 'looking into it'.

I think it's important that digital versions of movies are the same versions as the physical disks. For me, coming from the disk version and seeing that the digital version remained 'letter boxed' throughout meant a no buy.

[Cinematt]

Originally Posted by Admiral

I've contacted Warner Brothers regarding this issue and received a response that the are 'looking into it'.

I think it's important that digital versions of movies are the same versions as the physical disks. For me, coming from the disk version and seeing that the digital version remained 'letter boxed' throughout meant a no buy.

What contact did you use? I'd like to add my voice to this one. I bought Dunkirk as it was recently £4 and I completely forgot I'd been holding off buying Nolan films entirely because of the aspect ratio issues!

[njdevil254]

I may be in the minority here, but I greatly prefer a movie be one aspect ratio the whole way through. My projector screen is an Elite Dual Max with two screens, one for 16x9 and the other is 2.35:1. Movies like the Dark Knight are a pain because you either have to watch the whole thing in 16x9 and put up with gray black bars or the IMAX portions are projected onto black matting. I for one say keep it all one or the other.

[Admiral]

Originally Posted by Cinematt

What contact did you use? I'd like to add my voice to this one. I bought Dunkirk as it was recently £4 and I completely forgot I'd been holding off buying Nolan films entirely because of the aspect ratio issues!

I contacted them here https://digitalsupport.warnerbros.co...s/requests/new

[Admiral]

I received a reply back from WB regarding this topic. See below:

“I just spoke to our mastering team and as of now, all WB Digital 4K movies will have the Original Theatrical Aspect ratio that was intended by the Filmmaker

For the upcoming digital version of Aquaman. This title will retain the IMAX aspect ratio (meaning it will open up, top and bottom of frame, during those big visuals scenes) This was requested on both the original theatrical release of Aquaman and for our digital version by James Wan.

For Dunkirk, we followed exactly what Christopher Nolan wanted aspect ratio wise for the digital 4K version of Dunkirk. It will be different from film to film since we let the talent and filmmaker make that final decision.”

[njdevil254]

Originally Posted by Admiral

I received a reply back from WB regarding this topic. See below:

“I just spoke to our mastering team and as of now, all WB Digital 4K movies will have the Original Theatrical Aspect ratio that was intended by the Filmmaker

For the upcoming digital version of Aquaman. This title will retain the IMAX aspect ratio (meaning it will open up, top and bottom of frame, during those big visuals scenes) This was requested on both the original theatrical release of Aquaman and for our digital version by James Wan.

For Dunkirk, we followed exactly what Christopher Nolan wanted aspect ratio wise for the digital 4K version of Dunkirk. It will be different from film to film since we let the talent and filmmaker make that final decision.”

Crap!

[Bates_Motel]

Originally Posted by Admiral

I received a reply back from WB regarding this topic. See below:

“I just spoke to our mastering team and as of now, all WB Digital 4K movies will have the Original Theatrical Aspect ratio that was intended by the Filmmaker

For the upcoming digital version of Aquaman. This title will retain the IMAX aspect ratio (meaning it will open up, top and bottom of frame, during those big visuals scenes) This was requested on both the original theatrical release of Aquaman and for our digital version by James Wan.

For Dunkirk, we followed exactly what Christopher Nolan wanted aspect ratio wise for the digital 4K version of Dunkirk. It will be different from film to film since we let the talent and filmmaker make that final decision.”

Except opining up the frame to 16x9 isn’t IMAX ratio, so it’s still cropped regardless.

[JoshSg87]

Sorry if I'm dragging this back up but I just upgraded finally to a 4K OLED TV. I finally purchased Blade Runner 2049 on iTunes and noticed all scenes are now matted vs being variable with the IMAX scenes. Same with Interstellar and other Nolan movies.

It seems weird that on the Blu-Rays the filmmaker would choose to leave the variable aspect ratios but for digital keep it all at one?

Or am I understanding this incorrectly?

[Admiral]

Originally Posted by JoshSg87

Sorry if I'm dragging this back up but I just upgraded finally to a 4K OLED TV. I finally purchased Blade Runner 2049 on iTunes and noticed all scenes are now matted vs being variable with the IMAX scenes. Same with Interstellar and other Nolan movies.

It seems weird that on the Blu-Rays the filmmaker would choose to leave the variable aspect ratios but for digital keep it all at one?

Or am I understanding this incorrectly?

I would seem the digital versions of Nolan's movies all have fixed aspect, which is his intent for home viewing.

I'm not aware of Blade Runner 2049 having switching aspect ratios even on the UHD Bluray.