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Old 09-11-2019, 04:09 PM   #641
crackedknee crackedknee is offline
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Quote:
Originally Posted by NotASpeckOfCereal View Post
Here's my thing: in addition to all being said about how LAME it is to have to download an app just to get the Digital Copy that you paid for, I have this:
  • One thing I have not seen mentioned is the potential security of having to download their VIP app. It isn't just a pain, it may very well NOT BE ALLOWED on the computer you use.
  • Some people still don't have their own computer (*gasp*, yes it's true)
  • Using the movieredeem dot com manual redeem method (which does not currently work) requires an email address. That's LAME.
  • With the manual redeem method, just try to un-check the "I WOULD LIKE TO RECEIVE EMAIL NOTIFICATIONS ABOUT LIONSGATE AND ITS AFFILIATES' PROPERTIES" option. You cannot opt out of their spam.
When I was at the retailer, I clearly saw the price. And on the cover, there is a list of what product was promised for that money exchange, which is:
  1. 4K Ultra HD
  2. Blu-ray
  3. Digital
So to get the product #3 promised on the cover, I must submit to receiving email from Lionsgate (yes, I understand that you can probably opt out later), and I must download and install an application (which presents a security risk and may be prohibited on the computer I use, if I even have a computer at my disposal) to actually receive product #3.

That is all, as we Americans like to say, quite BUNK.

Chris
True about the computer, I'm not even sure I could download it to my laptop. I think the expectation is that EVERY person has a phone, and also has the (expensive) service necessary to perform the redeem. So if you only have a flip-phone and an older desktop, then. . . oh well too bad? (sez Lionsgate)

Okay, must not be well-known, but to bypass the email thing on redeemmovie.com:
Where it says I WOULD LIKE TO RECEIVE EMAIL NOTIFICATIONS ABOUT LIONSGATE AND ITS AFFILIATES' PROPERTIES, there is a box that is automatically checked.

If that box is checked, you cannot proceed without entering an email address. If you uncheck that box, you can proceed WITHOUT entering an email address.
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Old 09-11-2019, 04:42 PM   #642
NotASpeckOfCereal NotASpeckOfCereal is offline
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The expectation of having to use a non-flip-phone is not one of Lionsgate. It's the method of getting the code to sell, which is something they don't want you to do (probably).

I will try the text box thing you mention, thanks.

Chris
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Old 09-11-2019, 05:07 PM   #643
Wingman1977 Wingman1977 is offline
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Part of the movie was filmed 9 blocks from where I live. When John went to the "ballet theater" is actually the United Palace on 175 st & Broadway (you can actually see the street sign on the corner when John arrives).
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Old 09-11-2019, 05:35 PM   #644
LordoftheRings LordoftheRings is offline
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Cool
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Old 09-11-2019, 06:05 PM   #645
NotASpeckOfCereal NotASpeckOfCereal is offline
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I did get a reply from Movie Redeem Customer Service. Here's an excerpt:
"Please povide
- Your first and last name
- Phone Number
- Location and date of purchase
- Copy of the receipt/Order Screenshot (If available)
- Image of barcode (Back of case should be included and UPC legible - please do not crop this image)
- A screenshot of the error (VUDU/iTunes. redemption website, etc)
- Image of the Digital Copy insert

If you plan to send more than one photo, please send them one at a time (one picture per email)"
I think it would be easier to just install the app. Maybe do it on a VM to protect yourself from any obtrusive naughtiness the app might have.

This is a terrible, horrible user experience.

Chris
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Old 09-11-2019, 06:37 PM   #646
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This UHD disc is perfect. That is all.
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Old 09-11-2019, 06:38 PM   #647
Geoff D Geoff D is offline
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Quote:
Originally Posted by Vangeli View Post
This UHD disc is perfect. That is all.
Do you mind? You're interrupting all the crap about redeeming the digital code.
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Old 09-11-2019, 06:42 PM   #648
Vangeli Vangeli is offline
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Quote:
Originally Posted by Geoff D View Post
Do you mind? You're interrupting all the crap about redeeming the digital code.
Well, I also downloaded the app, scanned the code, didn’t input my email but still hit redeem and it brought me to the redemption options. So... no need to give email or sign up for anything to get it to work.

There!
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Old 09-11-2019, 06:58 PM   #649
BrownianMotion BrownianMotion is offline
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Quote:
Originally Posted by Vangeli View Post
This UHD disc is perfect. That is all.
Indeed. JW3 and The Darkest Hour are neck and neck in terms of the best looking UHD ever.
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Old 09-11-2019, 07:05 PM   #650
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Quote:
Originally Posted by Vesper29 View Post
That is exactly how mine looks also, who did you email movie redeem? or did you just take it back to Best Buy?
Quote:
Originally Posted by NotASpeckOfCereal View Post
I did get a reply from Movie Redeem Customer Service. Here's an excerpt:
"Please povide
- Your first and last name
- Phone Number
- Location and date of purchase
- Copy of the receipt/Order Screenshot (If available)
- Image of barcode (Back of case should be included and UPC legible - please do not crop this image)
- A screenshot of the error (VUDU/iTunes. redemption website, etc)
- Image of the Digital Copy insert

If you plan to send more than one photo, please send them one at a time (one picture per email)"
I think it would be easier to just install the app. Maybe do it on a VM to protect yourself from any obtrusive naughtiness the app might have.

This is a terrible, horrible user experience.

Chris
Same thing here. I’m tempted to get an exchange through Best Buy but what if it just happens again? I have the Steelbook.

Edit: I’m going to stick with it and hope movie redeem makes it right.

Last edited by KilljoyEX; 09-11-2019 at 07:22 PM.
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Old 09-11-2019, 07:11 PM   #651
Geoff D Geoff D is offline
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Quote:
Originally Posted by Vangeli View Post
Well, I also downloaded the app, scanned the code, didn’t input my email but still hit redeem and it brought me to the redemption options. So... no need to give email or sign up for anything to get it to work.

There!
Phew, thanks for that. I was afraid for a second there that the thread would get back on track.
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Old 09-11-2019, 07:11 PM   #652
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Now the code is working on the movieredeem.com site, but only with Vudu or FandangoNOW, and doesn't work when I try to redeem the code directly in iTunes. I only want this code for iTunes, so I'm going to be super pissed if that isn't possible.

I bought the 4K, but in an unusual circumstance am out of the country for work right now and asked my assistant to open the case and send me the code so I could redeem while traveling. Of course this happens the week Lionsgate throws this dumb curveball, and I won't be able to try the app/hologram thing until next Monday.
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Old 09-11-2019, 08:18 PM   #653
sevenburgher sevenburgher is offline
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Isn't a QR code nothing but a URL?
So using a normal QR code app, cant the URL be found out easily?
Typing the URL in an incognito browser session, even if it causes to go to a different URL, wont the browser history show all the URLs accessed? Which hopefully will show the real redemption code, which can be used in VUDU or whatever?
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Old 09-11-2019, 08:26 PM   #654
TM2-Megatron TM2-Megatron is offline
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Quote:
Originally Posted by silentbob View Post
I too was surprised at that lack of eOne on the side but the Robin Hood Blu-Ray Steelbook was the same if I’m not mistaken. I ask a few pages back but since you are a fellow Canuck. Did you get a digital code for the movie or just the game code insert? Feels like we got cheated up here
Just the game code. The vertical "UHD + BD" text in the top left corner of the front also lacks the digital copy text that's on the US release, so I'm guessing Lionsgate simply doesn't have the digital infrastructure in place to offer digital codes in Canada. I suppose they could've partnered with Cineplex or someone, but it may not be worth the return on investment for them.

I'm honestly not even sure how digital movie redemptions in Canada even work, or what services are still in business. It's been so long since I redeemed a code that the last one I redeemed was still in SD, and it was on iTunes (Apple having being banished in all forms from my digital ecosystem long ago).
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Old 09-11-2019, 08:30 PM   #655
mulscul mulscul is offline
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Quote:
Originally Posted by Britnasty View Post
You can redeem the JW3 codes again.

Also, if you have an HD code, VUDU is currently upgrading HD redemptions to UHD for free. Don’t know how long it will last but it worked for me just now.
Anyone know if this is still going on with the codes from the blu?? May try buying a regular HD code for VUDU and use my digital code for Itunes, I do both because when I travel to see family they only have vudu on their tv. Always wanna have some John wick at the ready.
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Old 09-11-2019, 09:08 PM   #656
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Quote:
Originally Posted by TM2-Megatron View Post
Just the game code. The vertical "UHD + BD" text in the top left corner of the front also lacks the digital copy text that's on the US release, so I'm guessing Lionsgate simply doesn't have the digital infrastructure in place to offer digital codes in Canada. I suppose they could've partnered with Cineplex or someone, but it may not be worth the return on investment for them.

I'm honestly not even sure how digital movie redemptions in Canada even work, or what services are still in business. It's been so long since I redeemed a code that the last one I redeemed was still in SD, and it was on iTunes (Apple having being banished in all forms from my digital ecosystem long ago).
Yeah it seems all are Google Play or iTunes now after UV died for Canadian choices. Almost everything gets the 4K upgrade too which is nice for both companies minus I think Disney titles. Been using Google Play more than anything because of the built in app on my Sony 4K tv
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Old 09-11-2019, 09:36 PM   #657
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Quote:
Originally Posted by sevenburgher View Post
Isn't a QR code nothing but a URL?
So using a normal QR code app, cant the URL be found out easily?
Typing the URL in an incognito browser session, even if it causes to go to a different URL, wont the browser history show all the URLs accessed? Which hopefully will show the real redemption code, which can be used in VUDU or whatever?
Actually, a QR code can store pretty much anything (text, binary, etc), it's just limited to around 300 bytes for most QR codes.

Not sure what the JW3 one actually stores. You need a picture of it and a view of the hologram in motion to validate though, which us why you cant just send a picture.
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Old 09-11-2019, 09:40 PM   #658
LegacyCosts LegacyCosts is offline
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jesus Christ you guys need a code thread.
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Old 09-11-2019, 10:31 PM   #659
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Quote:
Originally Posted by Simps! View Post
Now the code is working on the movieredeem.com site, but only with Vudu or FandangoNOW, and doesn't work when I try to redeem the code directly in iTunes. I only want this code for iTunes, so I'm going to be super pissed if that isn't possible.

I bought the 4K, but in an unusual circumstance am out of the country for work right now and asked my assistant to open the case and send me the code so I could redeem while traveling. Of course this happens the week Lionsgate throws this dumb curveball, and I won't be able to try the app/hologram thing until next Monday.
Just got a response from them:

Thank you for your email and interest in LionsGate films! We sincerely apologize for any inconvenience but unfortunately, LionsGate is not able to offer an iTunes Digital Copy for this product. Please visit the website as listed on your insert to select from the available redemption options.

Should you have any additional questions, please do not hesitate to contact us.
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Old 09-11-2019, 10:33 PM   #660
BrownianMotion BrownianMotion is offline
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This is great news. I hope all of those who want an iTune code don't get one. The more issues that people have watching this, or any movie, digitally, the better.

Last edited by BrownianMotion; 09-11-2019 at 10:38 PM.
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