Please support me in my time of trials and tribulations - Blu-ray Forum

brettallica · 03-13-2009, 05:38 PM

Not to be blasphemous or insensitive to the "real world" issues going on right now (economy, war, etc. etc. etc.) ... but ... hey, this is the off-topic forum, where we're anything but that for the most part.

My TV went out last night!!!

Fortunately it's still covered under warranty. I just got off the phone with the authorized service provider for my area, and he said it's a matter of one of the logic boards going out; he's going to replace them both free of charge, fortunately. Unfortunate is that this won't happen until mid- to late-next week, meaning I'll be sans home theater for a week! What am I going to do?!

The semi-ironic thing about my TV going out at this exact time is that my wife and I do Netflix rentals, and we always rent Blu (duh) and watch the movie through our home theater on Saturday night, which is our default (and mandatory) date night. Well we only have one Blu-ray player, which is hooked up to my HDTV, but this week we rented a movie in DVD format because it wasn't available in Blu from Netflix. This means that we'll at least get to have our date night -- kinda -- as we can still watch the movie on our master bedroom TV.

Please pray for your fallen comrade.

jkwest · 03-13-2009, 05:56 PM

I'm so sorry, man...make it a good movie....

JJ · 03-13-2009, 05:58 PM

::Plays Taps for a fellow plasma::

Mr. J · 03-13-2009, 06:21 PM

i couldn't imagine what you're going through my friend! hang in there!!

Beta Man · 03-13-2009, 06:23 PM

I wish my T.V. would die

crazyBLUE · 03-13-2009, 06:52 PM

Sorry about you're display ! I couldn't imagine being without mine .
The bright side is it's fixable & still under warranty !

Quote:

Originally Posted by Beta Man

I wish my T.V. would die

Beta you can allway's kill you're tv with the axe--towel rack ,
then you have excuse to get new one !

brettallica · 03-17-2009, 06:54 PM

Just got off the phone with the authorized service technician in my area. TV repair will be happening on Friday...

I'm going nuts here, people. Now my wife and I will have to watch this week's Lost on my standard-definition 4:3 CRT in our bedroom! WEAK!

Bizdady · 03-17-2009, 06:56 PM

Want me to send you a pic of my tv on? Will that help or make it worse? LOL

brettallica · 03-17-2009, 07:22 PM

Quote:

Originally Posted by Bizdady

Want me to send you a pic of my tv on? Will that help or make it worse? LOL

Worse, because the model in your sig is the one I was going to get but chose the Sammy instead. That would be like salt in the wound! Actually, I'm totally kidding. I love my set, and I love that Panny as well.

Bizdady · 03-17-2009, 07:25 PM

Quote:

Originally Posted by brettallica

Worse, because the model in your sig is the one I was going to get but chose the Sammy instead. That would be like salt in the wound! Actually, I'm totally kidding. I love my set, and I love that Panny as well.

Hehe I couldnt imagine being without tv. Even though I had to go 3 days without cable when I moved but at least I could still watch Bds. 3 worse days ever!!

DrinkMore · 03-17-2009, 07:45 PM

Sorry to hear about your tv.

Sad part is, I have a Panasonice 50" 800U that I have not watched in over a week. Mainly because I am bored of tv.

Blu-Benny · 03-17-2009, 07:51 PM

good luck w/that....i feel u'r pain.

SDon1969 · 03-17-2009, 07:57 PM

Maybe your TV knew you had a DVD coming instead of a blu-ray and decided to be rebellious.

Good luck to you on squaring away the TV situation ASAP!!

dpomp · 03-17-2009, 08:31 PM

Quote:

Originally Posted by Beta Man

I wish my T.V. would die

i wish my tv would die and i could figure out a way to make it so it would be impossible to fix so i could get a GC for the warranty instead of them coming out to fix it.

but seriously brettallica sorry to hear about that man.

brettallica · 03-19-2009, 03:05 PM

Quote:

Originally Posted by dpompeo

i wish my tv would die and i could figure out a way to make it so it would be impossible to fix so i could get a GC for the warranty instead of them coming out to fix it.

but seriously brettallica sorry to hear about that man.

Thanks for all your support, fellas (and ladies if you're out there).

t-24 hours until TV repair

Lost in SD sucked. I'm (we're) so spoiled. HD snobs for sure.

brettallica · 03-20-2009, 07:22 PM

It was the mainboard. The guys showed up with the proper part, swapped it out for the old one, and put the TV back together all in less than 30 minutes.

repair.jpg

You can see the old one in the hands of the technician on the left, while the technician on the right is about to install the new one. There's a somewhat blank/empty space on the lower right quadrant of the back of the TV where a white cable is kind of floating. That's where the mainboard goes. It's got all the inputs on it (HDMI, component, etc.).

It was pretty cool that they came out in their official Samsung van and everything; I thought it would just be some goobers from Joe Schmoe's TV repair shop. Certified techs

! Also cool was they removed their shoes before entering my house.

I had to get my butt back to work (where I am now), so mounting it back up on the wall bracket will take place when I get home for the day this evening. Hopefully I can get it up in time for the start of the Warriors game!

Fors* · 03-20-2009, 07:31 PM

Congrats! A story with a surprise happy ending, wow. Nice to see good customer service too.

03-13-2009, 05:38 PM	#1
brettallica Blu-ray Samurai Top ranked HT gallery Top contributor Member since:Nov 2008 Location:Santa Cruz, California Home Theater Gallery:51 Blu-ray collection:79 Trading Score:6	Please support me in my time of trials and tribulations Not to be blasphemous or insensitive to the "real world" issues going on right now (economy, war, etc. etc. etc.) ... but ... hey, this is the off-topic forum, where we're anything but that for the most part. *My TV went out last night!!!* Fortunately it's still covered under warranty. I just got off the phone with the authorized service provider for my area, and he said it's a matter of one of the logic boards going out; he's going to replace them both free of charge, fortunately. Unfortunate is that this won't happen until mid- to late-next week, meaning I'll be sans home theater for a week! What am I going to do?! The semi-ironic thing about my TV going out at this exact time is that my wife and I do Netflix rentals, and we always rent Blu (duh) and watch the movie through our home theater on Saturday night, which is our default (and mandatory) date night. Well we only have one Blu-ray player, which is hooked up to my HDTV, but this week we rented a movie in DVD format because it wasn't available in Blu from Netflix. This means that we'll at least get to have our date night -- kinda -- as we can still watch the movie on our master bedroom TV. Please pray for your fallen comrade.

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03-13-2009, 05:56 PM	#2
jkwest Off-Topic King Member since:Jul 2007 Location:Northern California PSN Id: jkwest5 Blu-ray reviews:1 Trading Score:20	I'm so sorry, man...make it a good movie....

03-13-2009, 05:58 PM	#3
JJ Blu-ray Count Top ranked HT gallery Member since:Jul 2007 Location:Miami, FL Home Theater Gallery:99 4K collection:619 Blu-ray collection:1293 DVD collection:31 Digital collection:5 Blu-ray reviews: 18 Trading Score:203	::Plays Taps for a fellow plasma::

03-13-2009, 06:21 PM	#4
Mr. J Gaming Moderator Top contributor Member since:Jul 2008 Location:Arkham Asylum Home Theater Gallery:6 4K collection:393 Blu-ray collection:768 DVD collection:7 iTunes collection:628 Blu-ray reviews: 4 Trading Score:181	i couldn't imagine what you're going through my friend! hang in there!!

03-13-2009, 06:23 PM	#5
Beta Man Moderator Top contributor Member since:Jan 2008 Location:Juuuuuuuust A Bit Outside.... Home Theater Gallery:4 Blu-ray collection:268 Blu-ray reviews: 18 Trading Score:25	I wish my T.V. would die

03-17-2009, 06:54 PM	#7
brettallica Blu-ray Samurai Top ranked HT gallery Top contributor Member since:Nov 2008 Location:Santa Cruz, California Home Theater Gallery:51 Blu-ray collection:79 Trading Score:6	Just got off the phone with the authorized service technician in my area. TV repair will be happening on Friday... I'm going nuts here, people. Now my wife and I will have to watch this week's Lost on my standard-definition 4:3 CRT in our bedroom! WEAK!

03-17-2009, 06:56 PM	#8
Bizdady Blu-ray Duke Member since:Nov 2007 Location:8 1 8 Biatch!! L.A. Home Theater Gallery:21 Blu-ray collection:209 Blu-ray reviews:1 Trading Score:38	Want me to send you a pic of my tv on? Will that help or make it worse? LOL

03-17-2009, 07:45 PM	#11
DrinkMore Banned Member since:Apr 2007 Location:That's What She Said! Blu-ray collection:140 Blu-ray reviews:7 Trading Score:3	Sorry to hear about your tv. Sad part is, I have a Panasonice 50" 800U that I have not watched in over a week. Mainly because I am bored of tv.

03-17-2009, 07:51 PM	#12
Blu-Benny Michael Bay's #1 Fan Top contributor Member since:Aug 2008 Location:Wisconsin Home Theater Gallery:39 Blu-ray collection:552 DVD collection:108 Trading Score:138	good luck w/that....i feel u'r pain.

03-17-2009, 07:57 PM	#13
SDon1969 Blu-ray Samurai Member since:Feb 2008 Location:Massachusetts Home Theater Gallery:32 Blu-ray collection:745 Blu-ray reviews:1 Trading Score:1	Maybe your TV knew you had a DVD coming instead of a blu-ray and decided to be rebellious. Good luck to you on squaring away the TV situation ASAP!!

03-20-2009, 07:22 PM	#16
brettallica Blu-ray Samurai Top ranked HT gallery Top contributor Member since:Nov 2008 Location:Santa Cruz, California Home Theater Gallery:51 Blu-ray collection:79 Trading Score:6	It was the mainboard. The guys showed up with the proper part, swapped it out for the old one, and put the TV back together all in less than 30 minutes. repair.jpg You can see the old one in the hands of the technician on the left, while the technician on the right is about to install the new one. There's a somewhat blank/empty space on the lower right quadrant of the back of the TV where a white cable is kind of floating. That's where the mainboard goes. It's got all the inputs on it (HDMI, component, etc.). It was pretty cool that they came out in their official Samsung van and everything; I thought it would just be some goobers from Joe Schmoe's TV repair shop. Certified techs ! Also cool was they removed their shoes before entering my house. I had to get my butt back to work (where I am now), so mounting it back up on the wall bracket will take place when I get home for the day this evening. Hopefully I can get it up in time for the start of the Warriors game!

03-20-2009, 07:31 PM	#17
Fors* Moderator Top ranked HT gallery Top contributor Member since:Jan 2009 Location:Pottstown, PA Home Theater Gallery:160 4K collection:12 Blu-ray collection:142 Trading Score:11	Congrats! A story with a surprise happy ending, wow. Nice to see good customer service too.

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