Not Receiving Email Notifications for Subscribed Threads/ PMs / at all - Blu-ray Forum

ticTACsnitch · 12-15-2021, 01:22 AM

I went back only 2 pages to see if there was anything about it. What do I do in this situation?

No longer receiving email alerts for when new comments are being posted for my subscribed threads.

ticTACsnitch · 12-15-2021, 06:20 PM

No one else experiencing this issue other than myself? Any feedback would be greatly appreciated.

bluhunter · 12-15-2021, 06:28 PM

I am having this issue too. Unfortunately it’s quite common around here. Geeee

ticTACsnitch · 12-15-2021, 06:31 PM

Quote:

Originally Posted by bluhunter

I am having this issue too. Unfortunately it’s quite common around here. Geeee

Thanks. Do you know if there's a fix? Would help if a site admin were to look in but I don't know who I am supposed to reach out to and how.

ploog · 12-15-2021, 07:19 PM

I'm not getting thread sub *or* new PM notifications, which makes responding to sale thread requests more of a hassle.

bluhunter · 12-16-2021, 05:36 AM

Quote:

Originally Posted by ticTACsnitch

Thanks. Do you know if there's a fix? Would help if a site admin were to look in but I don't know who I am supposed to reach out to and how.

I don’t. They never responded to my message when it happened in the past.

ticTACsnitch · 12-16-2021, 05:47 PM

Quote:

Originally Posted by bluhunter

I don’t. They never responded to my message when it happened in the past.

That's unfortunate. Did it ultimately correct itself?

bluhunter · 12-16-2021, 06:36 PM

Quote:

Originally Posted by ticTACsnitch

That's unfortunate. Did it ultimately correct itself?

Yeah, after a long wait

iceman · 12-16-2021, 09:11 PM

Have you tried to white flag *blu-ray.com in your email program/supplier?

ticTACsnitch · 12-16-2021, 10:26 PM

Quote:

Originally Posted by iceman

Have you tried to white flag *blu-ray.com in your email program/supplier?

I'm not sure what you mean by white flag the website? I don't even know if I can white flag in my email. Abruptly stopped receiving notification emails after Dec 14.

Do you mean whitelist? Coz I can do that but never felt it was necessary because the notifications always came to my inbox and never to the spam folder.

bluhunter · 12-17-2021, 07:51 PM

The issue here is that the website doesn’t send those emails at all

TheDean · 12-18-2021, 03:07 AM

I've never subscribed to thread before. But i just did as a test and I'm getting email notifications. Maybe unsubscribing and subscribe again would fix it?

TheDean · 12-18-2021, 03:13 AM

Check your settings. Maybe they got reset. https://forum.blu-ray.com/subscripti...ewsubscription

bluhunter · 12-18-2021, 06:38 AM

Quote:

Originally Posted by TheDean

Check your settings. Maybe they got reset. https://forum.blu-ray.com/subscripti...ewsubscription

What do you mean? They still say “instant” under notification type

TheDean · 12-18-2021, 07:06 AM

Quote:

Originally Posted by bluhunter

What do you mean? They still say “instant” under notification type

Then that must not be the issue. Did you try unsubscribing and then resubscribing? I've been getting email notifications all night.

One did go to my Spam folder though.

andreasy969 · 12-18-2021, 12:39 PM

I'm currently also not receiving PM email notifications anymore. Suspected it the other day already and am sure today. The settings are correct and didn't change.

bluhunter · 12-18-2021, 07:30 PM

Quote:

Originally Posted by bluhunter

What do you mean? They still say “instant” under notification type

I did but still not getting them and my spam folder is empty.
This started December 14th suddenly. There must be something wrong with email notifications on the site’s end. It may not be affecting all users but it’s affecting us. I would be grateful if someone from the forum could look into this. I’m missing a lot of deals without notifications

iceman · 12-18-2021, 08:01 PM

Quote:

Originally Posted by ticTACsnitch

I'm not sure what you mean by white flag the website? I don't even know if I can white flag in my email. Abruptly stopped receiving notification emails after Dec 14.

Do you mean whitelist? Coz I can do that but never felt it was necessary because the notifications always came to my inbox and never to the spam folder.

Strange, we haven’t done any changes on our end

bluhunter · 12-19-2021, 06:14 AM

Quote:

Originally Posted by iceman

Strange, we haven’t done any changes on our end

I understand there were no changes on your side. Perhaps something is not working as it should?

ploog · 12-19-2021, 08:26 AM

Quote:

Originally Posted by bluhunter

I understand there were no changes on your side. Perhaps something is not working as it should?

Or some backend service put BR’s SMTP server on a spam/block list — affecting only those users whose email provider subscribes to the villainous service for their SPAM filtering engines.

12-15-2021, 01:22 AM	#1
ticTACsnitch Banned Member since:Jul 2020 Trading Score:51	Not Receiving Email Notifications for Subscribed Threads/ PMs / at all I went back only 2 pages to see if there was anything about it. What do I do in this situation? No longer receiving email alerts for when new comments are being posted for my subscribed threads.

12-15-2021, 06:20 PM	#2
ticTACsnitch Banned Member since:Jul 2020 Trading Score:51	No one else experiencing this issue other than myself? Any feedback would be greatly appreciated.

12-15-2021, 06:28 PM	#3
bluhunter Special Member Member since:Nov 2010 Trading Score:97	I am having this issue too. Unfortunately it’s quite common around here. Geeee

12-15-2021, 07:19 PM	#5
ploog Special Member Member since:Apr 2016 Trading Score:558	I'm not getting thread sub or new PM notifications, which makes responding to sale thread requests more of a hassle.

12-16-2021, 09:11 PM	#9
iceman Developer Top contributor Member since:May 2003 Home Theater Gallery:13 4K collection:27 Blu-ray collection:121 DVD collection:26 MA collection:1 Digital collection:6 iTunes collection:10 iTunes music:2 Prime collection:3 Trading Score:1	Have you tried to white flag *blu-ray.com in your email program/supplier?

12-17-2021, 07:51 PM	#11
bluhunter Special Member Member since:Nov 2010 Trading Score:97	The issue here is that the website doesn’t send those emails at all

12-18-2021, 03:07 AM	#12
TheDean Moderator Top contributor Member since:Nov 2009 Home Theater Gallery:516 4K collection:647 Blu-ray collection:3964 DVD collection:1458 MA collection:2335 Digital collection:2898 iTunes collection:3072 iTunes music:104 Prime collection:297 Blu-ray reviews: 12 Trading Score:248	I've never subscribed to thread before. But i just did as a test and I'm getting email notifications. Maybe unsubscribing and subscribe again would fix it?

12-18-2021, 03:13 AM	#13
TheDean Moderator Top contributor Member since:Nov 2009 Home Theater Gallery:516 4K collection:647 Blu-ray collection:3964 DVD collection:1458 MA collection:2335 Digital collection:2898 iTunes collection:3072 iTunes music:104 Prime collection:297 Blu-ray reviews: 12 Trading Score:248	Check your settings. Maybe they got reset. https://forum.blu-ray.com/subscripti...ewsubscription

12-18-2021, 12:39 PM	#16
andreasy969 Blu-ray Knight Member since:Aug 2008 Trading Score:126	I'm currently also not receiving PM email notifications anymore. Suspected it the other day already and am sure today. The settings are correct and didn't change.

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