Just spoke with Warners Cust. Service - Blu-ray Forum

AlaskaDon · 10-24-2007, 10:44 PM

I just got off the phone with Warners trying to get the status of my Kubrick BD's. The person I spoke with said that people who pre-ordered stuff prior to them having (and fixing) their computer problem a couple weeks ago are being worked on, but they are still behind. They plan to ship the orders for people that fall into that category by next week. This sort of explains why people that ordered in the last week or so have got their orders already, while those of us who ordered a month or more ago are still waiting.

Not a great explanation, but at least it's an explanation. I cancelled since I got the titles last night at Best Buy anyway, but if you want to wait they should get them out to you next week.

quetzalcoatl · 10-24-2007, 10:49 PM

They need to just stop taking orders until they can get it fixed. Yes they might loose some money but people that thought ahead not getting there stuff is just wrong.

katharsis · 10-24-2007, 10:51 PM

Quote:

Originally Posted by quetzalcoatl

They need to just stop taking orders until they can get it fixed. Yes they might loose some money but people that thought ahead not getting there stuff is just wrong.

Agreed!!!

10-24-2007, 10:44 PM	#1
AlaskaDon Special Member Member since:Jan 2007 Location:Tennessee Blu-ray collection:-	Just spoke with Warners Cust. Service I just got off the phone with Warners trying to get the status of my Kubrick BD's. The person I spoke with said that people who pre-ordered stuff prior to them having (and fixing) their computer problem a couple weeks ago are being worked on, but they are still behind. They plan to ship the orders for people that fall into that category by next week. This sort of explains why people that ordered in the last week or so have got their orders already, while those of us who ordered a month or more ago are still waiting. Not a great explanation, but at least it's an explanation. I cancelled since I got the titles last night at Best Buy anyway, but if you want to wait they should get them out to you next week.

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10-24-2007, 10:49 PM	#2
quetzalcoatl Special Member Member since:Sep 2007 Location:Grants Pass, OR	They need to just stop taking orders until they can get it fixed. Yes they might loose some money but people that thought ahead not getting there stuff is just wrong.

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