Gladiator Replacement Disc for Canadian's

[TheCrimsonKing]

I am wondering if there is a way to get the replacement disc if you live in Canada. I've tried sending a email to Paramount but have not gotten a reply.

[tilallr1]

You could go back to the store you purchased it ... see if they have the replacement discs and swap them. You don't need a receipt. Alot of people have done this already.

My question is, has anyone in Canada found the replacement disc yet?

I believe the distinguishing feature is the lack of 2-disc set above the Blu-ray logo (in the bottom right corner) on the back cover.

[Lt. Aldo Raine]

no luck finding one, have looked in 10+ stores

[HDmark]

I posted this earlier on the Gladiator Exchange Program news item, but here it is again:

Paramount Home Entertainment (US) are honoring exchanges from the "Great White North". The instructions and the address are the exact same as for our US counterparts.

Call the PHE number (1-888-889-9456) and speak to a CSR.

The CSR asks what colour the UPC is, yellow or white, and what the "N" code on the back of disc 1 is, which is very, VERY hard to read, by the way! I couldn't find it at first (you have to get the viewing angle just right), but she gave me the mailing instructions anyway.

The mailing address I was given is:

PHE MKT
c/o Deluxe Media Management
PO BOX 801464
Valencia, CA USA
91380-1464

Include your name, address and phone number in the envelope with disc 1.

I confirmed with her that there wouldn't be a problem being in Canada and she said "no problem, we are accepting them from 'all over'"... whatever that means.

Anyway, mine's going in the mail ASAP. Fingers crossed...

[tilallr1]

Has anyone seen the new discs trickle into Canada retail yet?

[Lt. Aldo Raine]

Originally Posted by tilallr1

Has anyone seen the new discs trickle into Canada retail yet?

nope

[bigjaymofo]

If anyone else bought the UK steelbook, released by Universal, I checked and they will ship replacements to Canada.

Here is the address...

Universal Pictures ( UK ) Ltd
‘Gladiator Exchange’
Prospect House
80-110 New Oxford Street
London
WC1A 1HB

[McHugh]

Originally Posted by tilallr1

You could go back to the store you purchased it ... see if they have the replacement discs and swap them. You don't need a receipt. Alot of people have done this already.

My question is, has anyone in Canada found the replacement disc yet?

I believe the distinguishing feature is the lack of 2-disc set above the Blu-ray logo (in the bottom right corner) on the back cover.

I am going to be down in Phoenix at the beginning of November and was thinking of picking up Gladiator, the so called replacement version. Can anyone verify that this is the only identifying feature? Or is there something else that can help confirm that I am getting the replacement version? Thanks.

[danman227460]

I heard the lack of a security tape is also a sign. Also heard that the new ones would have a Yellow UPC code like all remastered discs. Not sure how true the last one in as some people have reported seeing it but some people haven't yet. You might get lucky in November when all the old stock gets cleared out and all you will see is Yellow UPC ones.

Originally Posted by McHugh

I am going to be down in Phoenix at the beginning of November and was thinking of picking up Gladiator, the so called replacement version. Can anyone verify that this is the only identifying feature? Or is there something else that can help confirm that I am getting the replacement version? Thanks.

[Wdm81]

so the replacement discs aren't on canadian shelves yet? I might check at best buy later today anyways, but i'm not gonna get my hopes up of seeing the new versions (oh, i bet they'll have plenty of the old version just trying to trick people into buying them though)

*EDIT* Ok just got back from my best buy (just north of toronto) and As I expected, there were no gladiator with the Yellow UPC. Plenty of the old version though and the price was marked down to 25 bucks. Is it possible they are trying to sell off the old copies before they stock the shelves with the updated version?

I thought paramount would have the curtosy to pull all old copies so consumers weren't confused

[Exist2Inspire]

Originally Posted by Wdm81

so the replacement discs aren't on canadian shelves yet? I might check at best buy later today anyways, but i'm not gonna get my hopes up of seeing the new versions (oh, i bet they'll have plenty of the old version just trying to trick people into buying them though)

*EDIT* Ok just got back from my best buy (just north of toronto) and As I expected, there were no gladiator with the Yellow UPC. Plenty of the old version though and the price was marked down to 25 bucks. Is it possible they are trying to sell off the old copies before they stock the shelves with the updated version?

I thought paramount would have the curtosy to pull all old copies so consumers weren't confused

Another way to check is the Slipcover. Check the back of it. According to TheDigitalBits, if it says 2-Disc [something] then it's the original. If it doesn't say anything about the number of discs, it is the Remastered one.

[Wdm81]

Originally Posted by Exist2Inspire

Another way to check is the Slipcover. Check the back of it. According to TheDigitalBits, if it says 2-Disc [something] then it's the original. If it doesn't say anything about the number of discs, it is the Remastered one.

Thanks, i'll keep that in mind when i'm checking Best buy's stock, I'm really hoping the new versions show up soon, I've held off getting gladiator, but i'd like to have it before the end of the year

[vertigo12314]

So far I haven't seen any Yellow UPC Gladiators at Best Buy.

[dantexaiver]

Weird I am from canada and when i contacted wARNER BROS TO GET A REPLACEMENT for the botched Matrix Revolutions disc they sent me one no questions asked no proof what so ever and now i have two copies haha

[tilallr1]

Originally Posted by vertigo12314

So far I haven't seen any Yellow UPC Gladiators at Best Buy.

Gladiator DOES NOT have the yellow UPC code like Saving Private Ryan.

The only thing that you can use to tell them apart is the 2-disc label near the paramount logo.

That's it apparently.

[Old Bones]

I keep looking but no remasters to be found yet.
Probably none will show up until all the old stock is sold off.
That will likely take a while as most people have already bought it and the average consumer has no idea that a better pressing exists.
I'm still glad I passed on the original , but it's a pain waiting for the better one to show up.

[danman227460]

Actually according to the US thread, there is. They have started to appear at Wal Mart in the States. I'm heading there this weekend and will keep an eye out for this movie.

Also heard the new one is missing the security tape across the top of the case.

Originally Posted by tilallr1

Gladiator DOES NOT have the yellow UPC code like Saving Private Ryan.

The only thing that you can use to tell them apart is the 2-disc label near the paramount logo.

That's it apparently.

[Old Bones]

Although it's showing up in some U.S. stores , I still doubt any store will replace existing stock until the old sells off. That will take a while for a movie thats been out for a long time.

[danman227460]

I agree and especially in Canada. That is why I'm hoping to find it in a US store.

Originally Posted by Old Bones

Although it's showing up in some U.S. stores , I still doubt any store will replace existing stock until the old sells off. That will take a while for a movie thats been out for a long time.

[vertigo12314]

Found it at HMV. The "2-disc set" is not above the Paramount logo on the back. It was said to have come September 1st. It looks good and I can definitely see film grain.