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Old 09-01-2010, 05:34 AM   #181
LordoftheRings LordoftheRings is offline
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Quote:
Originally Posted by turboLAZER View Post
sorry, i don't have any 5.1 ES matrix discs to test
...Or he can check in my BD collection and tell me which one he has and would like me to verify. ...Or even the ones that he does not have but that he knows are encoded with a 5.1-channel DTS-High Definition Master Audio ES matrix surround sound audio encoding/recording motion picture (Movie) audio soundtrack. Ouf! That's quite a long audio codec title!

* That's gonna cost him though, $5 per BD title that I'll check for him!

Last edited by LordoftheRings; 09-01-2010 at 09:49 PM. Reason: typo
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Old 09-01-2010, 05:37 AM   #182
LordoftheRings LordoftheRings is offline
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...And about time we switched page! That last one (9) was quite a stretch!

Last edited by LordoftheRings; 09-01-2010 at 09:48 PM. Reason: typo
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Old 09-01-2010, 08:12 AM   #183
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Quote:
Originally Posted by turboLAZER View Post
i'll tell how i have it hooked up but it may not be appropriate for you.

for audio to the receiver:

from the macbook i use a 6' optical cable with an optical/minijack adapter connected to a optical-to-digital coax converter. from there i have a 40' coax to the receiver with RF-to-RCA adapters at each end( or you could just use a really long composite cable)

this is the only way i could get a 5.1 digital signal to my receiver


for video to my TV:

from the macbook i use a Dynex mini DVI-to-VGA adapter connected to a 40' VGA cable connected to the RGB In (D-Sub 15pin) on the back of the TV



i use these connections for listening to music and watching youtube, but for watching videos i stream to my PS3 instead. The PS3 has superior video scaling compared to using the VGA cable
Thanks very much for the reply. When I stream to my ps3 I end up with stuttered high def. Was hoping a cable would alleviate that, but perhaps not. Now to look up what half of those cables are on the internet! Cheers.
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Old 09-01-2010, 09:38 PM   #184
LordoftheRings LordoftheRings is offline
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Quote:
Originally Posted by aiman04 View Post

If you go to the PIXAR's UP set up menu, it clearly says DTS-HD Master Audio 5.1 ES (I can provide a screenshot if you want). So that's my concern, the movie natively provides an audio encoded with ES-matrix flag. If that's the best experience the movie can provide, that's how I want to enjoy it. But I can't hear anything from my surround-back speakers, unlike my friend's setup which I can clearly hear the sound. And with his 806 displaying DTS-HD ES MSTR (without applying any processing) just simply shows that it correctly reads the ES flag and extracts the surround-back channel. It seems that with Onkyo xx6 and newer models they've fixed this. Since you have the 805, can you do me a favor and test it with UP?
Last night we put the Blu-ray "Up" on my friend's Panny BD player (Bitstream through HDMI), and let his Onkyo 805 do the decoding.
-> The front panel display window from his 805 showed: "DTS-HD MSTR". ...Pressed the "DISPLAY" button, and it showed "DTS-HDMSTR 5.1" and "fs: 48 kHz" (no 6.1)!
And the two Back surrounds were not operational (Off). ...The little boxes were showing, but without the "BSL" and "BSR" small lettters in them. ...And NO sound at all from those Back surround speakers.
The ONLY way to have those two Back surround speakers playing was to use the "SURR" button function and apply "Dolby PLIIx Movie".

* And you're right; the Menu Audio setup of "Up" has indeed "DTS-HD MA 5.1 ES" audio soundtrack.
(But the rear of the box only mentioned "English 5.1 DTS-HD".)


Quote:
About the issue with DTS-HD Master Audio 7.1 being decoded to 5.1, this is totally different. Only happen to certain movies like Dark City, Orphanage, Pan's Labyrinth, Hellboy II and a few more (can't really remember all). Yes even on my Onkyo 875 it displays all the speakers correctly, but that's not my concern. I simply can't hear anything in the surround-back speakers in my setup. And again, I can hear it with my friend's. We tested these by picking one particular scene. As I mentioned before, the PS3 had the same issue when it receives the firmware update (in 2008) to decode DTS-HD MA, with the very same movies. At that time the new slim PS3 wasn't out yet, so it decoded and send 5.1 PCM to the receiver instead of 7.1. Sony fixed this in the next firmware update. You can google this for further info (I'm sure you already know about this though). This is the same issue, only Onkyo never release any firmware update to fix this (I think due to the DTS chip itself). If you have time you can try these movies with your 805 again and try to hear if there's sound coming from your surround-back speakers (the movie itself, not the New Line intro which correctly uses the all 7.1 speakers).
Tonight, we'll check "Dark City", "Pan's Labyrinth" and "Hellboy II" on Blu-rays decoded from his 805. ...And we'll let you know what the front panel says, plus if the Back surrounds are active or not.

* Anything else you would like we check from his 805 (which is like your 875).
...And you already checked on your friend's 806, and told us about the changes.
...And another member here already told you about what his Marantz SR6003 is showing when playing "Dark City" on Blu-ray.
** About "Up" on the Marantz SR6003 or 6004?

Cheers,
Bob

Last edited by LordoftheRings; 09-01-2010 at 10:20 PM. Reason: add up
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Old 09-02-2010, 12:02 AM   #185
aiman04 aiman04 is offline
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Quote:
Originally Posted by LordoftheRings View Post
Last night we put the Blu-ray "Up" on my friend's Panny BD player (Bitstream through HDMI), and let his Onkyo 805 do the decoding.
-> The front panel display window from his 805 showed: "DTS-HD MSTR". ...Pressed the "DISPLAY" button, and it showed "DTS-HDMSTR 5.1" and "fs: 48 kHz" (no 6.1)!
And the two Back surrounds were not operational (Off). ...The little boxes were showing, but without the "BSL" and "BSR" small lettters in them. ...And NO sound at all from those Back surround speakers.
The ONLY way to have those two Back surround speakers playing was to use the "SURR" button function and apply "Dolby PLIIx Movie".

* And you're right; the Menu Audio setup of "Up" has indeed "DTS-HD MA 5.1 ES" audio soundtrack.
(But the rear of the box only mentioned "English 5.1 DTS-HD".)
Thanks Bob, that's exactly what's happening with my Onkyo 875.

Now, if you could try it with your Onkyo 876 (or any xx6 or newer series) then you'll see that it should show DTS-HD ES MSTR with all speakers light up, and you'll hear sound coming from the surround-back channels. This without applying any processing (SURR functions, etc).

The blu-ray box is a typo. You know, A Bug's Life, both Toy Story movies also have DTS-HD ES but never mentioned anywhere, not even on the disc menu. I guess this ES encoding on HD audio still new.

Quote:
Originally Posted by LordoftheRings View Post
Tonight, we'll check "Dark City", "Pan's Labyrinth" and "Hellboy II" on Blu-rays decoded from his 805. ...And we'll let you know what the front panel says, plus if the Back surrounds are active or not.

* Anything else you would like we check from his 805 (which is like your 875).
...And you already checked on your friend's 806, and told us about the changes.
...And another member here already told you about what his Marantz SR6003 is showing when playing "Dark City" on Blu-ray.
** About "Up" on the Marantz SR6003 or 6004?

Cheers,
Bob
Appreciate that Bob. Yes, he even confirmed that he can hear sound from the surround-back speakers in Chapter 15. I guess Marantz SR6003 already has latest decoder, same as Onkyo xx6 series (did they come out around the same time?). So that's settled. Thanks turboLAZER. Only thing to verify now is the ES encoding. If he has any of the PIXAR titles I mentioned above maybe he can test it as well.

Doesn't matter what player you use, all we need is to bitstream to let the receiver do the decoding.

However, if you wanna see a quick proof that you can get 6.1 from DTS-HD ES track, use a PS3, set to PCM instead of bitstream to let the PS3 do the decoding, play any of those PIXAR movies above, click info button, and you'll see it says 6.1 and your receiver will display MULTICH with all 7.1 speakers light up and active.
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Old 09-02-2010, 12:35 AM   #186
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Here's a thread that was started by confusion of the ES flag in DTS-HD Master Audio.

https://forum.blu-ray.com/blu-ray-mo...lay-issue.html

Firstly, I may have remembered wrongly on what it actually says on my friend's receiver, that was not so recent so please pardon me on that, it may have actually shown ES Matrix instead of DTS-HD ES MSTR. Doesn't matter, what's important is that it just shows that the ES flag is there and Onkyo xx6 series receiver recognized it.

What DAT27 was getting is actually correct, he was just confused that he might be getting the old lossy DTS-ES track.

Joe Fisher is not getting it even though he used Onkyo 606 because he only has 5.1 speaker setup.

PeterTHX also not getting it, that's because he used Onkyo 905 (same series as mine) even though he has 7.1 speakers. He's situation was exactly like mine.

And you'll see that there are more titles from Disney that secretly uses DTS-HD Master Audio ES - Bolt, Wall-E and Monster's Inc. And Lionsgate's T2 Skynet Edition as well.

Seems like Clone Wars has Dolby TrueHD EX (Dolby's version of ES Matrix, same principal). I got a feeling that's what we'll get with the Star Wars boxset next year.
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Old 09-02-2010, 01:41 AM   #187
LordoftheRings LordoftheRings is offline
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Quote:
Originally Posted by aiman04 View Post
Thanks Bob, that's exactly what's happening with my Onkyo 875.

Now, if you could try it with your Onkyo 876 (or any xx6 or newer series) then you'll see that it should show DTS-HD ES MSTR with all speakers light up, and you'll hear sound coming from the surround-back channels. This without applying any processing (SURR functions, etc).

The blu-ray box is a typo. You know, A Bug's Life, both Toy Story movies also have DTS-HD ES but never mentioned anywhere, not even on the disc menu. I guess this ES encoding on HD audio still new.
I will.

Quote:
Appreciate that Bob. Yes, he even confirmed that he can hear sound from the surround-back speakers in Chapter 15. I guess Marantz SR6003 already has latest decoder, same as Onkyo xx6 series (did they come out around the same time?). So that's settled. Thanks turboLAZER. Only thing to verify now is the ES encoding. If he has any of the PIXAR titles I mentioned above maybe he can test it as well.

Doesn't matter what player you use, all we need is to bitstream to let the receiver do the decoding.

However, if you wanna see a quick proof that you can get 6.1 from DTS-HD ES track, use a PS3, set to PCM instead of bitstream to let the PS3 do the decoding, play any of those PIXAR movies above, click info button, and you'll see it says 6.1 and your receiver will display MULTICH with all 7.1 speakers light up and active.
No sweat: I'm here to learn, contribute, discuss, help, & have fun.

* Do you want me to check "Toy Story" or "Toy Story 2" on BDs from his 805?
"Bolt"? "Wall*E"? "T-2" Skynet Edition?


Quote:
Originally Posted by aiman04 View Post
Here's a thread that was started by confusion of the ES flag in DTS-HD Master Audio.

https://forum.blu-ray.com/blu-ray-mo...lay-issue.html

Firstly, I may have remembered wrongly on what it actually says on my friend's receiver, that was not so recent so please pardon me on that, it may have actually shown ES Matrix instead of DTS-HD ES MSTR. Doesn't matter, what's important is that it just shows that the ES flag is there and Onkyo xx6 series receiver recognized it.

What DAT27 was getting is actually correct, he was just confused that he might be getting the old lossy DTS-ES track.

Joe Fisher is not getting it even though he used Onkyo 606 because he only has 5.1 speaker setup.

PeterTHX also not getting it, that's because he used Onkyo 905 (same series as mine) even though he has 7.1 speakers. He's situation was exactly like mine.

And you'll see that there are more titles from Disney that secretly uses DTS-HD Master Audio ES - Bolt, Wall-E and Monster's Inc. And Lionsgate's T2 Skynet Edition as well.

Seems like Clone Wars has Dolby TrueHD EX (Dolby's version of ES Matrix, same principal). I got a feeling that's what we'll get with the Star Wars boxset next year.
Hmmm... Is that mean that all the Onkyo receivers (and the 885 pre/pro) from the 05 series, as well all the Integra models from 2007 are not recognizing the proper ES flag from various Blu-ray movies?
And that the models after from the year 2008 and up do?

If so, Onkyo is at fault and should compensate owners of those 2007 models with more recent ones, as those from that generation CANNOT be upgraded by firmware updates!
Or can they?

About if your receiver is still under warranty, can you do something about this? Because your Onkyo receiver 05 series is indeed faulty!
What else can you tell me that I should know or can do? Or my friends can do to?
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Old 09-02-2010, 01:56 AM   #188
LordoftheRings LordoftheRings is offline
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Exclamation I need some help; to learn more about this and what measure is appropriate!

Aiman, also, can you provide me with a link from AVS about this "unfortunate" handicap from the Onkyo 05 series receivers? ...Is it in the official Onkyo 805, or 875 thread? Perhaps the 705? 605? ...Or any other thread?

* Curious: What people are doing to compensate? ...Are they indeed applying Dolby Pro Locic IIx as the new audio surround mode? And did this affect the original audio mix encoding in any way?
...And they also need to know with which BD titles they have to do so, as it is not even indicated from several BD titles's boxes!

This is getting a little too much... Please! Help me out, and help me too for helping others as well.
I rarely ask for help, but this time YES.

Best regards,
Bob
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Old 09-02-2010, 11:38 PM   #189
aiman04 aiman04 is offline
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I never found any discussion on this ES issue in the AVS forums. Maybe many never aware of this, and by the time UP is released maybe most already upgraded to newer receivers.

There may be a discussion about the 7.1 track some time ago though, still I can't seem to find it.

For me, I never apply any of those PLIIx, etc. I prefer to listen the way it's supposed to be presented. Just had to live with it until I get a new receiver, seems like most models from 2008 and up can read the ES flag. Warranty for my Onkyo 875 already expired and I think they can just ignore my complaints as this DTS-HD Master Audio ES was never mentioned in the spec sheet in the fist place (it never mentioned in the newer models as well, strange). And the studio never states anything about it on the blu-ray box/menu adds more to the confusion.
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Old 09-03-2010, 12:49 AM   #190
LordoftheRings LordoftheRings is offline
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Quote:
Originally Posted by aiman04 View Post
I never found any discussion on this ES issue in the AVS forums. Maybe many never aware of this, and by the time UP is released maybe most already upgraded to newer receivers.

There may be a discussion about the 7.1 track some time ago though, still I can't seem to find it.

For me, I never apply any of those PLIIx, etc. I prefer to listen the way it's supposed to be presented. Just had to live with it until I get a new receiver, seems like most models from 2008 and up can read the ES flag. Warranty for my Onkyo 875 already expired and I think they can just ignore my complaints as this DTS-HD Master Audio ES was never mentioned in the spec sheet in the fist place (it never mentioned in the newer models as well, strange). And the studio never states anything about it on the blu-ray box/menu adds more to the confusion.
You know what Aiman; I read a lot of Onkyo threads from AVS, and I don't recall ever reading about this!

Now, with you here at Blu-ray Forum, I just learned something new,
and I greatly appreciate you for pointing it out.
And I'm now making other people aware of this fact.

Conclusion: The Onkyo/Integra Receivers and Pre/pros from the x05 series (2007 manufactured year date) are simply incomplete in their decoding implementation. And the saddest thing is that they aren't firmware upgradeable!
- One more thing: those Onkyo/Integras from the year 2007 models, they can detect the ES flag from Compressed Lossy audio (from DVDs with DTS-ES, matrix or discrete); it's from the High Resolution Lossless audio with DTS-HD MA ES that they CANNOT (from those BDs).

But then, this is the trend of Audio technology; the past becoming obsolete real fast with also its flaws, and today's tomorrow obsolescence too!

It is essential that we are aiming for products that can be easily upgradeable by firmware updates (or from a USB or Ethernet port).

_______________________

Last night I didn't have the chance to check more BD titles; I'll try again tonight.

* But I did check "Up" on Blu-ray, decoded by my 876 receiver, and also by my 886 pre/pro; and low & behold, they both detected that ES (matrix) flag from the Lossless "English 5.1 DTS-HD MA ES" (matrix) audio soundtrack, and showed it on their front panel displays (DTS-HD MSTR ES), and also by automatically activating those two Back surround speakers physically and also by lighting up those two small boxes from the display (SBL & SBR), as my systems are both set up for 7.1-channels.

So, here you have it my friend.

NOTE: I apologize to all the Marantz receivers' owners. ...I'll make it up to you guys.

Last edited by LordoftheRings; 09-03-2010 at 01:03 AM. Reason: Note
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Old 09-03-2010, 08:35 AM   #191
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Quote:
Originally Posted by LordoftheRings View Post
You know what Aiman; I read a lot of Onkyo threads from AVS, and I don't recall ever reading about this!

Now, with you here at Blu-ray Forum, I just learned something new,
and I greatly appreciate you for pointing it out.
And I'm now making other people aware of this fact.

Conclusion: The Onkyo/Integra Receivers and Pre/pros from the x05 series (2007 manufactured year date) are simply incomplete in their decoding implementation. And the saddest thing is that they aren't firmware upgradeable!
- One more thing: those Onkyo/Integras from the year 2007 models, they can detect the ES flag from Compressed Lossy audio (from DVDs with DTS-ES, matrix or discrete); it's from the High Resolution Lossless audio with DTS-HD MA ES that they CANNOT (from those BDs).

But then, this is the trend of Audio technology; the past becoming obsolete real fast with also its flaws, and today's tomorrow obsolescence too!

It is essential that we are aiming for products that can be easily upgradeable by firmware updates (or from a USB or Ethernet port).

_______________________

Last night I didn't have the chance to check more BD titles; I'll try again tonight.

* But I did check "Up" on Blu-ray, decoded by my 876 receiver, and also by my 886 pre/pro; and low & behold, they both detected that ES (matrix) flag from the Lossless "English 5.1 DTS-HD MA ES" (matrix) audio soundtrack, and showed it on their front panel displays (DTS-HD MSTR ES), and also by automatically activating those two Back surround speakers physically and also by lighting up those two small boxes from the display (SBL & SBR), as my systems are both set up for 7.1-channels.

So, here you have it my friend.

NOTE: I apologize to all the Marantz receivers' owners. ...I'll make it up to you guys.
Exactly right. Glad that we got something here. Thank you so much Bob for doing all these tests. Really appreciates it. Me myself learns new thing everyday here. Thanks to all the enthusiasts like yourself. If you need any help don't hesitate to ask me.

Last edited by aiman04; 09-03-2010 at 08:41 AM.
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Old 09-03-2010, 09:38 AM   #192
LordoftheRings LordoftheRings is offline
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Exactly right. Glad that we got something here. Thank you so much Bob for doing all these tests. Really appreciates it. Me myself learns new thing everyday here. Thanks to all the enthusiasts like yourself. If you need any help don't hesitate to ask me.
Hey Aiman, I just learned also that PeterTHX's own Onkyo 905 receiver CANNOT even decode the Dolby TrueHD EX from some Blu-rays movies!
He checked with "Austin Powers: Goldmember", which has a Dolby TrueHD EX audio soundtrack from the BD, and his Onkyo only showed Dolby TrueHD (without the EX), and also only play with 5.1-channels instead of 7.1!

So now it is confirmed that both High Resolution Audio codecs (Dolby TrueHD & DTS-HD MA) cannot be properly decoded when an ES or EX Rear surround information is encoded on some discs, by all the Onkyo/Integra receivers and pre/pros manufactured in 2007, or the x05 series from the Onkyos, and the x.8 series from the Integras! Ouf!

In the next few days (time permitting) I will do more experiments on this very subject. More to do with several other BD titles, and how some Onkyo receivers and pre/pros from different generations deal with those audio soundtracks that are encoded or with Dolby TrueHD EX or with DTS-HD MA ES. And I will do that with 5.1, 6.1 Matrix, and 7.1 Discrete audio soundtracks, and all from Blu-ray discs.

But I think so far we got a pretty clear picture.

Have a super great weekend Aiman in your part of the globe,
Bob

P.S. And thanks for the help's offer, that's real swell.
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Old 09-04-2010, 09:52 AM   #193
LordoftheRings LordoftheRings is offline
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Aiman, I did check with a bunch of other BD titles from my friend's 805,
and the same thing happened as with "Up"; it showed only DTS-HD MA (no ES), and the Back surrounds were inactived ("Toy Story", "Toy Story 2", "Bolt" and "Wall*E").

"Wall*E" Audio Menu Setup indicates: "English Dolby Digital 5.1 surround", which is a flat out mistake! ...The audio sountrack is in DTS-HD MA.
But it is impossible to determine (from the 805, 875, 905, 885) if it has ES.

I also checked "Dark City", "Pan's Labyrinth" and "HellBoy II".
The 805's front panel display only indicated for all three BD movies: DTS-HD MSTR.
But pressing the "Display" button indicated that it was indeed 7.1.
And the Back surrounds were automatically engaged.

Finally, I checked "Tim Burton's The Nightmare Before Christmas", and the front panel display from the 805 only indicated: Dolby TrueHD.
And pressing "Display" it said 7.1 with the two Back surrounds engaged.

* The MAJOR problem is with BDs encoded with a Dolby TrueHD EX Matrix and DTS-HD MA ES Matrix audio soundtracks (Lossless). As it will NOT activate those two Back surround speakers! Nor will it show for it! ...Only works with the Lossy audio tracks!
The only way to get this is to upgrade your receiver (605, 705, 805, 875, 905) and pre/pro (885) and all the Integra equivalents to the next generation (x06 series) or beyond (x/x07 and x/x08 series).
...Or to Manually select Dolby Pro Logic IIx (Movie) audio mode, or its dts NEO:6 or THX Surround EX (Cinema) equivalent.


Case closed.

____________________________________

Now, if you want to upgrade to the Marantz SR6004 (which is not a true upgrade in my book), you'll have to consider the poor video solution that is implemented in that receiver, as well the lack of DSP processing power and also the "Sudden Death" issue from the xx4 Marantz series.
Check at AVS Forum for more on this.

And here's couple reviews of the Marantz SR6004:

1. @ http://www.hometheatermag.com/receiv...4_av_receiver/
2. @ http://www.soundandvisionmag.com/201...04-av-receiver

Last edited by LordoftheRings; 09-23-2010 at 07:11 AM. Reason: links
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Old 09-12-2010, 04:21 AM   #194
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Does anyone have this receiver?

Marantz Sr5003

I'm looking to get this one.
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Old 09-12-2010, 12:18 PM   #195
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Quote:
Originally Posted by Dark Moses View Post
Does anyone have this receiver?

Marantz Sr5003

I'm looking to get this one.
Holy crap that's a good deal.

I bought the same receiver for a hundred dollars more a few months ago from there, and it was a good deal.

So far I have no complaints at all, performance wise. It's a refurb and a bit scratched up, but plays fine and sounds great.

I'm not the biggest AV expert, but I vote yes.
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Old 09-22-2010, 03:07 PM   #196
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Quote:
Originally Posted by Dark Moses View Post
Does anyone have this receiver?

Marantz Sr5003

I'm looking to get this one.
I bought it from there 6 months ago for $100 more and i can say is the best purchase i have ever made . i used to have a pioneer elite and the marrantz blow away the pioneer.. Plus marrantz sr 5003 looks sleek in a home theater setup
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Old 09-23-2010, 07:13 AM   #197
LordoftheRings LordoftheRings is offline
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Thumbs up Marantz Receiver's Deals.

But The SR6003 for only $100 more is a much better deal.
-> @ http://www.accessories4less.com/make...eceiver/1.html

And the SR7002 for only $550 is a NO-BRAINER.
-> @ http://www.accessories4less.com/make...urround/1.html

Last edited by LordoftheRings; 09-23-2010 at 07:24 AM. Reason: links
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Old 10-11-2010, 07:35 AM   #198
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So I sent my Marantz out about a month ago and just got it back due to UPS smashing the back of it. United Radio fixed everything except the main problem I sent it in for. So i thought I would post what I wrote to them when I sent it in and see if anyone can help me solve the problem or make the decision to send it back in or not.

I bought this unit refurbished from Accessories4less.com on December 8, 2009. Since I have had the unit, after the receiver has warmed up for about 20 to 30 minutes, it has made random popping sounds while in use. It creates a popping sound when changing sources, changing chapters when watching a movie, and changing channels when watching cable tv. It is most noticeable when the Audessey Calibration setup is occurring. Instead of there just being a test tone ,when the Audessey Calibration setup is running using the Audessey microphone provided, there is an added pop or snapping sound at the end of each tone. This occurs every time that I have tried to run the Audessey Calibration Setup regardless of how long the unit has been on. It also occurs when changing speaker levels in the setup menu of the receiver. When switching from speaker to speaker as it is playing the static tone there is a popping sound that occurs.

I have tried changing out my speaker, HDMI, and Digital Optical cables, and banana plugs. I’ve tried switching to a different outlets and even using a power conditioner. Nothing seems to change the outcome. I don’t know what else to do to resolve the issues and that is why I have sent to you, United Radio.


United Radio replace intermittent jacks and printed circuit board in audio circuit. Any help would be appreciated.

SNSGUY

Last edited by snsguy; 10-11-2010 at 07:41 AM.
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Old 10-11-2010, 07:40 AM   #199
LordoftheRings LordoftheRings is offline
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Originally Posted by snsguy View Post
So I sent my Marantz out about a month ago and just got it back due to UPS smashing the back of it. United Radio fixed everything except the main problem I sent it in for. So i thought I would post what I wrote to them when I sent it in and see if anyone can help me solve the problem or make the decision to send it back in or not.

I bought this unit refurbished from Accessories4less.com on December 8, 2009. Since I have had the unit, after the receiver has warmed up for about 20 to 30 minutes, it has made random popping sounds while in use. It creates a popping sound when changing sources, changing chapters when watching a movie, and changing channels when watching cable tv. It is most noticeable when the Audessey Calibration setup is occurring. Instead of there just being a test tone ,when the Audessey Calibration setup is running using the Audessey microphone provided, there is an added pop or snapping sound at the end of each tone. This occurs every time that I have tried to run the Audessey Calibration Setup. It also occurs when changing speaker levels in the setup menu of the receiver. When switching from speaker to speaker as it is playing the static tone there is a popping sound that occurs.

I have tried changing out my speaker, HDMI, and Digital Optical cables, and banana plugs. I’ve tried switching to a different outlets and even using a power conditioner. Nothing seems to change the outcome. I don’t know what else to do to resolve the issues and that is why I have sent to you, United Radio.


United Radio replace intermittent jacks and printed circuit board in audio circuit. Any help would be appreciated.

SNSGUY
Call Marantz Customer Service department and tell them your story.
And ask for a brand new replacement! Or another one in perfect working condition from Accessories4Less.
It is your right, till December 08, 2010!
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Old 10-12-2010, 01:40 PM   #200
snsguy snsguy is offline
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Quote:
Originally Posted by LordoftheRings View Post
Call Marantz Customer Service department and tell them your story.
And ask for a brand new replacement! Or another one in perfect working condition from Accessories4Less.
It is your right, till December 08, 2010!
Ok, with the help of also, Thanks Also , he has confirmed for me as well as tech support at Marantz that the test tones for audessey are supposed to sound that way. So I feel somewhat stupid but at the same time ticked that they didn't tell me that the two times I had talked to Marantz before about the issue.

Also also confirmed that his untit did the same thing with the static pops. So I need to now confirm whether orn it's doing it at anytime aside from changing sources, channels, pausing or muting. I need to see if it does it just during playback of any source. I'll update as I figure it out. If it does Marantz said I'll need to contact United Audio for them to take it back and take a harder look to find the issue.

SNSGUY
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