Arahan - Subtitle error fixed - Blu-ray Forum

xradman · 05-14-2011, 08:11 PM

CJ Entertainment has issued a correction for the subtitle issue on Arahan. You can request a disc exchange with your retailer or contact

Ms. Jee-sun Yeom at

yeomjeesun@art-service.co.kr for more information.

ZeTi · 05-14-2011, 08:44 PM

Thanks for that, contacted yesasia right away ...

primal_phil · 05-14-2011, 11:57 PM

hi!

Does the first press limited edition also suffers from the problem?

GeorgeP12 · 05-15-2011, 03:39 AM

Quote:

Originally Posted by primal_phil

Does the first press limited edition also suffers from the problem?

Yes

KoreanFilmFan · 05-15-2011, 08:55 PM

How do I contact yesasia through the website?

ZeTi · 05-15-2011, 09:34 PM

http://www.yesasia.com/global/custom...on-answer.html

Just click on the "EMail us" button

ZeTi · 05-16-2011, 07:01 AM

YesAsia gave me a standard reply stating their 14-return policy .... will try my luck now with Ms. Jee-sun Yeom

PGW · 05-16-2011, 11:26 AM

That's great news, and turns the CJ blu-ray catalog from "near flawless" to "flawless"

.

I've e-mailed to find out of they have an exchange program (and if it's valid outside of Korea).

Even so, if it involves sending the whole package back... I'll probably just end up buying the film again.

xradman · 05-16-2011, 12:11 PM

Quote:

Originally Posted by PGW

That's great news, and turns the CJ blu-ray catalog from "near flawless" to "flawless"

.

I've e-mailed to find out of they have an exchange program (and if it's valid outside of Korea).

Even so, if it involves sending the whole package back... I'll probably just end up buying the film again.

I sent them my online receipt with K2DVD and they told me that they will mail out a replacement disc. No need to return my disc or cover.

Harlock415 · 05-16-2011, 04:57 PM

I had not gotten a chance to order this disc since Yesasia listed it as out of print. What was the subtitle error?

PGW · 05-16-2011, 11:17 PM

Quote:

Originally Posted by Harlock415

I had not gotten a chance to order this disc since Yesasia listed it as out of print. What was the subtitle error?

It was a timing error, where the subs would pop up a second or two early. It wasn't consistently off, however, and doesn't seem to bother people. I found it very distracting, particularly when several people are having a conversation, and you're not really sure who's saying what anymore.

Thankfully, "Arahan" is not dialogue heavy.

stobbart · 05-17-2011, 01:37 AM

If you ordered it from K2DVD they will send you this

Hi,
this mail has been sent to our members who purchased
"[Blu-ray] Arahan DigiPak" from our site. There is a
known subtitle problem in this release. We recently
stocked the disc with corrected subtitle problem. Now
we can replace your disc with the new one. It's all
the same one, but comes just with fixed subtitle.

We offer following solutions before we just send this
disc to you.

If you need this corrected disc we will send it soon.
In this case, please confirm your shipping address
once again. Check your shipping address in your account
on our site since we always use that shipping address.

If the subtitle problem doesn't make you big trouble,
thus if you can keep the current disc then we will
not send this new disc. In this case, we will save
$2 as Thank-you-gift in your account so that you can
use it next time on our site.

Please let us know what you prefer.

Thank you
Your K2DVD.com-Team

Sagacious Koreo · 05-17-2011, 01:49 AM

Yup. I already put in for my corrected disc. I was liking that you didn't have to send the old disc to them. I often don't have time to do stuff like that. I still haven't upgraded my old Gladiator bluray.

GeorgeP12 · 05-19-2011, 05:06 AM

Quote:

Originally Posted by ZeTi

YesAsia gave me a standard reply stating their 14-return policy .... will try my luck now with Ms. Jee-sun Yeom

Any chances for those who had ordered from YesAsia?

ZeTi · 05-19-2011, 07:26 AM

I dunno ...

E-Mailed Ms. Jee-sun Yeom 3 days ago, but haven't got any respose yet

stobbart · 05-19-2011, 06:05 PM

I just got shipping notice from K2DVD that they have sent out my replacement disc

PGW · 05-19-2011, 11:52 PM

Quote:

Originally Posted by ZeTi

I dunno ...

E-Mailed Ms. Jee-sun Yeom 3 days ago, but haven't got any respose yet

Me, neither.

Harlock415 · 05-20-2011, 03:05 AM

I've never ordered from K2DVD before but it looks like they are on the ball. Yesasia still lists Arahan as out of print.

Sagacious Koreo · 05-20-2011, 03:13 AM

K2DVD is very reliable. I've never had a problem with them, and they communicate well. I use them more than YesAsia even.

stobbart · 05-20-2011, 06:23 AM

Quote:

Originally Posted by Sagacious Koreo

K2DVD is very reliable. I've never had a problem with them, and they communicate well. I use them more than YesAsia even.

Yes, any Korean purchase I make I use K2DVD, any other purchase I use yesasia unless they do not carry it, then its onto Ebay :]

05-14-2011, 08:11 PM	#1
xradman Power Member Top contributor Member since:Sep 2007 Location:Northern VA SteelBooks™ Owned : 341 Home Theater Gallery:11 Blu-ray collection:356 Blu-ray reviews:20 Trading Score:22	Arahan - Subtitle error fixed CJ Entertainment has issued a correction for the subtitle issue on Arahan. You can request a disc exchange with your retailer or contact Ms. Jee-sun Yeom at yeomjeesun@art-service.co.kr for more information.

05-14-2011, 11:57 PM	#3
primal_phil New Member Member since:Oct 2010	eh hi! Does the first press limited edition also suffers from the problem? Last edited by primal_phil; 05-15-2011 at 12:15 AM.

05-16-2011, 07:01 AM	#7
ZeTi Blu-ray Guru Top contributor Member since:Jul 2009 Location:Austria 4K collection:61 Blu-ray collection:767 Trading Score:15	YesAsia gave me a standard reply stating their 14-return policy .... will try my luck now with Ms. Jee-sun Yeom Last edited by ZeTi; 05-16-2011 at 07:07 AM.

05-19-2011, 07:26 AM	#15
ZeTi Blu-ray Guru Top contributor Member since:Jul 2009 Location:Austria 4K collection:61 Blu-ray collection:767 Trading Score:15	I dunno ... E-Mailed Ms. Jee-sun Yeom 3 days ago, but haven't got any respose yet Last edited by ZeTi; 05-19-2011 at 07:30 AM.

05-14-2011, 08:44 PM	#2
ZeTi Blu-ray Guru Top contributor Member since:Jul 2009 Location:Austria 4K collection:61 Blu-ray collection:767 Trading Score:15	Thanks for that, contacted yesasia right away ...

05-15-2011, 08:55 PM	#5
KoreanFilmFan Active Member Member since:Nov 2010 Location:London Home Theater Gallery:17 4K collection:89 Blu-ray collection:934 Trading Score:2	How do I contact yesasia through the website?

05-15-2011, 09:34 PM	#6
ZeTi Blu-ray Guru Top contributor Member since:Jul 2009 Location:Austria 4K collection:61 Blu-ray collection:767 Trading Score:15	http://www.yesasia.com/global/custom...on-answer.html Just click on the "EMail us" button

05-16-2011, 11:26 AM	#8
PGW Blu-ray Samurai Member since:Dec 2009 Location:United States Blu-ray reviews:2 Trading Score:4	That's great news, and turns the CJ blu-ray catalog from "near flawless" to "flawless" . I've e-mailed to find out of they have an exchange program (and if it's valid outside of Korea). Even so, if it involves sending the whole package back... I'll probably just end up buying the film again.

05-16-2011, 04:57 PM	#10
Harlock415 Blu-ray Guru Top contributor Member since:Jun 2009 Location:San Francisco 4K collection:827 Blu-ray collection:4736 DVD collection:533	I had not gotten a chance to order this disc since Yesasia listed it as out of print. What was the subtitle error?

05-17-2011, 01:37 AM	#12
stobbart Power Member Top contributor Member since:Feb 2009 4K collection:143 Blu-ray collection:1200 Trading Score:6	If you ordered it from K2DVD they will send you this Hi, this mail has been sent to our members who purchased "[Blu-ray] Arahan DigiPak" from our site. There is a known subtitle problem in this release. We recently stocked the disc with corrected subtitle problem. Now we can replace your disc with the new one. It's all the same one, but comes just with fixed subtitle. We offer following solutions before we just send this disc to you. If you need this corrected disc we will send it soon. In this case, please confirm your shipping address once again. Check your shipping address in your account on our site since we always use that shipping address. If the subtitle problem doesn't make you big trouble, thus if you can keep the current disc then we will not send this new disc. In this case, we will save $2 as Thank-you-gift in your account so that you can use it next time on our site. Please let us know what you prefer. Thank you Your K2DVD.com-Team

05-17-2011, 01:49 AM	#13
Sagacious Koreo Blu-ray Guru Top contributor Member since:May 2009 Blu-ray collection:685 Trading Score:3	Yup. I already put in for my corrected disc. I was liking that you didn't have to send the old disc to them. I often don't have time to do stuff like that. I still haven't upgraded my old Gladiator bluray.

05-19-2011, 06:05 PM	#16
stobbart Power Member Top contributor Member since:Feb 2009 4K collection:143 Blu-ray collection:1200 Trading Score:6	I just got shipping notice from K2DVD that they have sent out my replacement disc

05-20-2011, 03:05 AM	#18
Harlock415 Blu-ray Guru Top contributor Member since:Jun 2009 Location:San Francisco 4K collection:827 Blu-ray collection:4736 DVD collection:533	I've never ordered from K2DVD before but it looks like they are on the ball. Yesasia still lists Arahan as out of print.

05-20-2011, 03:13 AM	#19
Sagacious Koreo Blu-ray Guru Top contributor Member since:May 2009 Blu-ray collection:685 Trading Score:3	K2DVD is very reliable. I've never had a problem with them, and they communicate well. I use them more than YesAsia even.

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