Problems playing a blu! Help please!

[Little Boy Blu]

Ok, I need some help...please! I received my Harry Potter boxed set and Year 1, Sorcerer's Stone will not play. All of the other disks play, but not Sorcer's Stone. I traded in for a new set, and low and behold....Year 1 will not play again!!! I'm running a PS3 with 2.10, and I haven't had this problem up until now. Please help if you can.

[rebfandan]

Will it not load at all? Or does it get to a certain point and stop? I ask because I also have the first HP on Blu playing on a PS3 w/ 2.10. But mine is the individual disc - not included in the set. I've never had a problem w/ that one. You may need to call Warner to see about a replacement.

[Little Boy Blu]

Originally Posted by rebfandan

Will it not load at all? Or does it get to a certain point and stop? I ask because I also have the first HP on Blu playing on a PS3 w/ 2.10. But mine is the individual disc - not included in the set. I've never had a problem w/ that one. You may need to call Warner to see about a replacement.

It won't load at all....grrr! This is the replacement. It is doing the exact same thing that the first disk was doing.

[WriteSimply]

It might be a HD DVD instead of a DVD/BD. Look for marks on the data side and compare it with BDs/DVDs. Take photos/videos and post 'em up.


fuad

[WickyWoo]

Definately sounds like an HD DVD mixup. Both sets came from the same batch more than likely, check the label on the disc

[MOONPHASE]

wasnt it the goblet of fire that was messed up between the blu-ray and hd-dvd version?

[Spike68]

Originally Posted by MOONPHASE

wasnt it the goblet of fire that was messed up between the blu-ray and hd-dvd version?

In my set it was Goblet of Fire that was mispackaged, but who knows maybe some of Sorcerors Stone got screwed up.

[Little Boy Blu]

It was the Goblet of Fire that they had a problem with, not my disk. It's definitely a blu, I just can't figure out why it won't play. Is there a way to reload V2.10 on the PS3 (without wiping out the mem and all of the settings preferrebly)? Maybe something's wacky with my update....although all my other movies work.

[WriteSimply]

Take the disc to a Best Buy and test it out on their BD players and PS3. See if you can get it to play there.


fuad

[MOONPHASE]

Originally Posted by Little Boy Blu

It was the Goblet of Fire that they had a problem with, not my disk. It's definitely a blu, I just can't figure out why it won't play. Is there a way to reload V2.10 on the PS3 (without wiping out the mem and all of the settings preferrebly)? Maybe something's wacky with my update....although all my other movies work.

you could wait for the next update

[Little Boy Blu]

Here's pics of the front and the back.....

[Little Boy Blu]

Originally Posted by WriteSimply

Take the disc to a Best Buy and test it out on their BD players and PS3. See if you can get it to play there.


fuad

I had that planned, I just won't be able to get down to the closest one for a week or two and my wife is dying to see this darned movie....it will be the first blu movie she wants to sit through (that I own anyway).

[Ascended_Saiyan]

Originally Posted by WriteSimply

It might be a HD DVD instead of a DVD/BD. Look for marks on the data side and compare it with BDs/DVDs. Take photos/videos and post 'em up.


fuad

Originally Posted by Little Boy Blu

I had that planned, I just won't be able to get down to the closest one for a week or two and my wife is dying to see this darned movie....it will be the first blu movie she wants to sit through (that I own anyway).

It's not the PS3 (kind of obvious by you being able to play all your other Blu-ray discs). I had this happen to me. Take it back, again. There is something about that batch of discs or the way it was encoded. Even the one I have, now, gives me a little fight before playing (the 1st movie in the series).

[WriteSimply]

Originally Posted by Ascended_Saiyan

It's not the PS3 (kind of obvious by you being able to play all your other Blu-ray discs). I had this happen to me. Take it back, again. There is something about that batch of discs or the way it was encoded. Even the one I have, now, gives me a little fight before playing (the 1st movie in the series).

Hmm. Good to know.

OP: You might wanna call up Warner and see if they have any disc exchange programs for that first disc.


fuad

[rragland]

Originally Posted by rebfandan

Will it not load at all? Or does it get to a certain point and stop? I ask because I also have the first HP on Blu playing on a PS3 w/ 2.10. But mine is the individual disc - not included in the set. I've never had a problem w/ that one. You may need to call Warner to see about a replacement.

You have a private message.

[Little Boy Blu]

Originally Posted by rragland

You have a private message.

Um, no I don't. You could try again.

[Little Boy Blu]

Originally Posted by WriteSimply

Hmm. Good to know.

OP: You might wanna call up Warner and see if they have any disc exchange programs for that first disc.


fuad

This has been going on since early December. I had ordered directly from Warner and they finally got me out a replacement (which doesn't work either - the subject of the thread). That's why I can't simply take it back. It's been one of the most frustrating online order experiences I've ever been through.