Blockbuster Online Disc Playability Problems - Blu-ray Forum

My_Two_Cents · 10-29-2012, 02:16 PM

I’ve been a member of Blockbuster online for several years, and have never really had an issue with discs playing until this year. Lately, it seems like 50% or more of BDs I receive from them have freezing problems in at least one spot on the disc, and more often than not throughout the entire disc. Just this weekend I had problems with Apollo 18 and Tower Heist, to the point where I missed a good portion of each movie. In most instances, I’ll have to skip the remainder of the chapter in order to continue. I know it’s not my player, because I’ve confirmed it repeats in several players I own. I’ve also never had this problem with any new discs I have purchased, and I don’t recall ever having the problem with discs from RedBox. I’ve even sent discs back before, only to have the replacement to the exact same thing in the exact same spot.

Now, to address the obvious: My firmware is up to date and the discs are clean with no visible cracks, scratches, etc. Extra cleaning does not improve the problem.

This is becoming extremely frustrating, and I’m close to simply cancelling my subscription and going with RedBox for any future rentals. Anyone experiencing similar problems with rental discs? I’m beginning to think that QC on rental-only discs is non-existent.

Blu Titan · 10-29-2012, 02:20 PM

I cancelled my Blockbuster subscription over a year ago as the availability/wait time of new releases in Blu was not very good. I do feel your frustration of expecting to view a film and not having the disc play...that sucks. Very strange situation.

HD Goofnut · 10-29-2012, 02:42 PM

If you mainly watch new releases you'll be much happier with Netflix. I hardly ever have to wait on any disc and they always play.

BugsBunny1 · 10-29-2012, 03:06 PM

I cancelled my blockbuster online subscription a while back for this reason. About half of them froze shortly after start. One disc was actually cracked down the middle. Not scratched, but cracked. That is when I cancelled.

halloween5309 · 10-29-2012, 03:17 PM

onlu had one problem ever green lantern blu ray had heavy scratches
they replaced it right away
i prefer blockbuster over netflix because they have titles on blu that netfliflix doesnt
and you get new releases a month before netflix
also just because a disc looks clean dont mean that it is

10-29-2012, 02:16 PM	#1
My_Two_Cents Blu-ray Knight Top contributor Member since:Dec 2007 Location:Wherever I may roam.... Home Theater Gallery:40 4K collection:35 Blu-ray collection:507 DVD collection:19 Blu-ray reviews: 1 Trading Score:4	Blockbuster Online Disc Playability Problems I’ve been a member of Blockbuster online for several years, and have never really had an issue with discs playing until this year. Lately, it seems like 50% or more of BDs I receive from them have freezing problems in at least one spot on the disc, and more often than not throughout the entire disc. Just this weekend I had problems with Apollo 18 and Tower Heist, to the point where I missed a good portion of each movie. In most instances, I’ll have to skip the remainder of the chapter in order to continue. I know it’s not my player, because I’ve confirmed it repeats in several players I own. I’ve also never had this problem with any new discs I have purchased, and I don’t recall ever having the problem with discs from RedBox. I’ve even sent discs back before, only to have the replacement to the exact same thing in the exact same spot. Now, to address the obvious: My firmware is up to date and the discs are clean with no visible cracks, scratches, etc. Extra cleaning does not improve the problem. This is becoming extremely frustrating, and I’m close to simply cancelling my subscription and going with RedBox for any future rentals. Anyone experiencing similar problems with rental discs? I’m beginning to think that QC on rental-only discs is non-existent.

10-29-2012, 02:20 PM	#2
Blu Titan Super Moderator Top ranked HT gallery Top contributor Member since:Jul 2007 Location:Edo, Land of the Samurai Home Theater Gallery:42 4K collection:41 Blu-ray collection:2864 Blu-ray reviews: 2 Trading Score:92	I cancelled my Blockbuster subscription over a year ago as the availability/wait time of new releases in Blu was not very good. I do feel your frustration of expecting to view a film and not having the disc play...that sucks. Very strange situation. Last edited by Blu Titan; 10-29-2012 at 02:44 PM.

10-29-2012, 03:17 PM	#5
halloween5309 Blu-ray Guru Member since:Jan 2012	blockbuster fan onlu had one problem ever green lantern blu ray had heavy scratches they replaced it right away i prefer blockbuster over netflix because they have titles on blu that netfliflix doesnt and you get new releases a month before netflix also just because a disc looks clean dont mean that it is

10-29-2012, 02:42 PM	#3
HD Goofnut Blu-ray King Top contributor Member since:May 2010 Location:Far, Far Away Home Theater Gallery:114 4K collection:743 Blu-ray collection:2372 DVD collection:128 MA collection:751 Digital collection:1093 Prime collection:598 Blu-ray reviews:133 Trading Score:39	If you mainly watch new releases you'll be much happier with Netflix. I hardly ever have to wait on any disc and they always play.

10-29-2012, 03:06 PM	#4
BugsBunny1 New Member Member since:Aug 2007	I cancelled my blockbuster online subscription a while back for this reason. About half of them froze shortly after start. One disc was actually cracked down the middle. Not scratched, but cracked. That is when I cancelled.

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