There was a break-in at the VUDU offices and a number of items were stolen - Blu-ray Forum

HDTV1080P · 04-09-2013, 10:37 PM

quote

"There was a break-in at the VUDU offices on March 24, 2013, and a number of items were stolen, including hard drives. Our investigation thus far indicates that these hard drives contained customer information, including names, email addresses, postal addresses, phone numbers, account activity, dates of birth and the last four digits of some credit card numbers. It's important to note that the drives did NOT contain full credit card numbers, as we do not store that information. If you have never set a password on the VUDU site and have only logged in through another site, your password was not on the hard drives. While the stolen hard drives included VUDU account passwords, those passwords were encrypted. We believe it would be difficult to break the password encryption, but we can't rule out that possibility given the circumstances of this theft. Therefore, we have reset all customer passwords."

http://www.vudu.com/password_faq.html?CID=040913_PR

cricepng · 04-09-2013, 11:07 PM

Took about three minutes to change password with most of that being waiting on the password change initiation e-mail.

King Troll · 04-09-2013, 11:14 PM

I feel sorry for the 7 people that use this service.

KRW1 · 04-09-2013, 11:16 PM

That's inconvenienced tens of people.

saprano · 04-09-2013, 11:19 PM

Quote:

Originally Posted by King Troll

I feel sorry for the 7 people that use this service.

King Troll
Special Member

Vudu is a great streaming app that, imo, is way better than Netflix. They should start a streaming plan. I would cancel Netflix immediately. I think it was probably people from Netflix that did the break in.

King Troll · 04-09-2013, 11:21 PM

Quote:

Originally Posted by saprano

King Troll
Special Member

Vudu is a great streaming app that, imo, is way better than Netflix. They should start a streaming plan. I would cancel Netflix immediately. I think it was probably people from Netflix that did the break in.

Im sure you and 6 others love VUDU

cricepng · 04-09-2013, 11:25 PM

Quote:

Originally Posted by King Troll

Im sure you and 6 others love VUDU

The only reason I use it is because movies are now coming w/ a free digital copy linked between VUDU, UV & Flixster. I would never pay for a digital copy, but will take free ones. So VUDU has no actual credit card info on me in their system.

It is nice to see you living up to your name.

saprano · 04-09-2013, 11:26 PM

Quote:

Originally Posted by King Troll

Im sure you and 6 others love VUDU

Yep. It's the best streaming service.

Anyway. Why did it take them this long to report this to us if it happened on the 23rd of March?

cricepng · 04-09-2013, 11:30 PM

Quote:

Originally Posted by saprano

Yep. It's the best streaming service.

Anyway. Why did it take them this long to report this to us if it happened on the 23rd of March?

Unfortunately almost all security breaches take forever before the victims (the users) find out. Gotta run the press announcement through enough VPss, lawyers and consultants to make sure their backsides are well covered first.

raygendreau · 04-10-2013, 12:12 AM

Quote:

Originally Posted by King Troll

I feel sorry for the 7 people that use this service.

Quote:

Originally Posted by KRW1

That's inconvenienced tens of people.

Quote:

Originally Posted by King Troll

Im sure you and 6 others love VUDU

VUDU quality beats Netflix. They are #3 in market share for streaming, ahead of Sony and Amazon.

http://www.dmwmedia.com/news/2011/08...-itunes-movies

raygendreau · 04-12-2013, 08:03 PM

Just changed my password on VUDU and noticed a prompt to sign up for Ultraviolet. I have been collecting the little yellow stickers and inserts on my Walmart purchased BDs for some time now and I decided to give it a try.

Couldn't be easier. I redeemed The Thing 1982 and Killing Them Softly. They appeared in My Movies on VUDU immediately for streaming or downloading. HDX (1080P) and PCM 5.1. I played a few minutes of The Thing. PQ and AQ was not bad at all.

04-09-2013, 10:37 PM	#1
HDTV1080P Blu-ray Champion Top contributor Member since:Jan 2007 Blu-ray reviews: 205	There was a break-in at the VUDU offices and a number of items were stolen quote "There was a break-in at the VUDU offices on March 24, 2013, and a number of items were stolen, including hard drives. Our investigation thus far indicates that these hard drives contained customer information, including names, email addresses, postal addresses, phone numbers, account activity, dates of birth and the last four digits of some credit card numbers. It's important to note that the drives did NOT contain full credit card numbers, as we do not store that information. If you have never set a password on the VUDU site and have only logged in through another site, your password was not on the hard drives. While the stolen hard drives included VUDU account passwords, those passwords were encrypted. We believe it would be difficult to break the password encryption, but we can't rule out that possibility given the circumstances of this theft. Therefore, we have reset all customer passwords." http://www.vudu.com/password_faq.html?CID=040913_PR

04-09-2013, 11:07 PM	#2
cricepng Blu-ray Samurai Top contributor Member since:Jan 2013 Location:alternates between Papua New Guinea and Pennsylvania Home Theater Gallery:14 4K collection:439 Blu-ray collection:1612 DVD collection:311 Digital collection:658 Blu-ray reviews: 4 Trading Score:12	Took about three minutes to change password with most of that being waiting on the password change initiation e-mail.

04-09-2013, 11:14 PM	#3
King Troll Banned Member since:Jun 2012 Blu-ray collection:686 Trading Score:127	I feel sorry for the 7 people that use this service.

04-09-2013, 11:16 PM	#4
KRW1 Blu-ray Guru Member since:Oct 2012 Blu-ray collection:45	That's inconvenienced tens of people.

04-12-2013, 08:03 PM	#11
raygendreau Blu-ray Samurai Member since:Oct 2008 Blu-ray reviews: 1	Just changed my password on VUDU and noticed a prompt to sign up for Ultraviolet. I have been collecting the little yellow stickers and inserts on my Walmart purchased BDs for some time now and I decided to give it a try. Couldn't be easier. I redeemed The Thing 1982 and Killing Them Softly. They appeared in My Movies on VUDU immediately for streaming or downloading. HDX (1080P) and PCM 5.1. I played a few minutes of The Thing. PQ and AQ was not bad at all.

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