The Office - Season 6 : Damaged Disc... first watch!

[Loiselle]

Having purchased The Office Season 6, brand new from Best Buy back when it first came out in September of 2010... I never got around to watching it.

With the end of the series coming around, I figured now would be as good of a time as any to get caught up all over again. It was time to start Season 6.

I put the disc into my PS3, just as I have thousands of times before. Then, lots of weird noises. Disc wouldn't read after 3 or 4 minutes. So I ejected it.

Upon further inspection, this is what I saw. Disc 1 of the set.



I then, of course, checked the remaining discs in the set, no damage at all.

My belief is that is has to do with the packaging system used. I was never a fan of it to begin with.



I've emailed Universal Customer Support... I hope I can get this taken care of. My first damaged disc. Has this happened to you or anyone you know before?

[JohnWayne]

I can't tell what the damage on the disc is. Is it that whitish semi circle or is that just a reflection? Or is it that small black mark?

[Loiselle]

Originally Posted by JohnWayne

I can't tell what the damage on the disc is. Is it that whitish semi circle or is that just a reflection?

The film has peeled away in the first picture. It's flaking off really bad. I'm almost afraid to touch it at this point. I surely don't want to put it back into the player, for fear it might flake off inside the drive, and wrecking it. The black mark, I suspect, is where the damage originated from.



THIS... is what flaked off. Just found it sitting outside of my PS3.

[MifuneFan]

Universal has a disc replacement program, but it costs $7.95 for Blu-rays

http://www.universalstudioshomeenter...placement.html

You could also try contacting them through this link:

http://www.universalstudios.com/cont...hp?email_id=10

[chip75]

I'm sure Universal will help you out.

I have season eight and they're double-sided and all the DVD sides are scratched because of those stupid cases. I swear I think they damage themselves just sitting on the shelves. I doubt the case damaged the disc like that it was probably defective before it was put in.

[Loiselle]

Originally Posted by chip75

I'm sure Universal will help you out.

I have season eight and they're double-sided and all the DVD sides are scratched because of those stupid cases. I swear I think they damage themselves just sitting on the shelves. I doubt the case damaged the disc like that it was probably defective before it was put in.

I refuse to buy season 8 for this reason alone. I don't want any flipper discs. WHat upsets me about that is they sell the season 8 on DVD alone, but not on Blu-ray. They combo the Blu's. Weak.

Originally Posted by MifuneFan

Universal has a disc replacement program, but it costs $7.95 for Blu-rays

http://www.universalstudioshomeenter...placement.html

You could also try contacting them through this link:

http://www.universalstudios.com/cont...hp?email_id=10

I already contacted them via the second link. I hope they can help... if not, it's gonna cost me to get it replaced... which just feels so wrong.

[rdodolak]

Looks like the spin coat (scratch protectant) didn't adhere to the disc properly. Since that appears to be a manufacturing issue Universal should replace it free of charge.

[Loiselle]

Originally Posted by rdodolak

Looks like the spin coat (scratch protectant) didn't adhere to the disc properly. Since that appears to be a manufacturing issue Universal should replace it free of charge.

I can only hope. I'd rather not pay for something that is their foul up.

[Edword]

And that's why you open your BDs right away.

[Loiselle]

Originally Posted by Edword

And that's why you open your BDs right away.

Oh, it was opened! In the parking lot!

This was the first time I played it.

[Loiselle]

Email from Universal said they'd replace it. I should be expecting a pre-paid envelope soon to ship it to them. Should be replace in 2-4 weeks. Thanks for the links you guys supplied me.