Damaged Cover Art?

[jdw89]

It's annoying and I just got 2 BD's that have issues with it today. I received my BF shipment from BBY 4 out of the 10 were damaged so I went to the store for an exchange, they only had 3/4 and Mad Men season 4 isn't available in store anymore and it's price went from $9.99 to $25.99 so the refund would have been for $10 (and that doesn't help especially since I want the item) anyways I noticed once I got home on 2 of the items I exchanged (The Expendables and The Town) there is a dent in the cover art for Expendables and a tear on the back of The Town, this is beyond annoying and it bothers me to no end, anyone else have any BD's like that?

[Seymour]

Originally Posted by jdw89

[Show spoiler]It's annoying and I just got 2 BD's that have issues with it today. I received my BF shipment from BBY 4 out of the 10 were damaged so I went to the store for an exchange, they only had 3/4 and Mad Men season 4 isn't available in store anymore and it's price went from $9.99 to $25.99 so the refund would have been for $10 (and that doesn't help especially since I want the item) anyways I noticed once I got home on 2 of the items I exchanged (The Expendables and The Town) there is a dent in the cover art for Expendables and a tear on the back of The Town, this is beyond annoying and it bothers me to no end, anyone else have any BD's like that?

Yeah, if the artwork is really torn up, I'll just exchange it. But something like a "dent" isn't gonna bother me too much.

[jdw89]

Originally Posted by Seymour

Yeah, if the artwork is really torn up, I'll just exchange it. But something like a "dent" isn't gonna bother me too much.

Yeah me neither, I'm just annoyed because I just did a return for a broken case and now these have messed up cover art.

[K1NG J0RDAN]

Originally Posted by jdw89

Yeah me neither, I'm just annoyed because I just did a return for a broken case and now these have messed up cover art.

If they didn't use those cheap Eco cases it wouldn't be as big of a problem! I can't stand those damn things. I've ordered so many viva elite replacement cases it's unreal.

[grrrarg]

My Revolution Season 1 showed up from amazon today with 1 slightly dented corner... would prefer it wasn't there but I'll deal (it even shipped in a box, amazingly).

Opened a ton of movies I had backlogged recently and had maybe 10 broken cases (either chips/cracks/broken pieces). 1 disc cases I can replace easily enough, anything multidisc I end up exchanging.

Slipcovers through the mail/UPS can be aggravating since you can't pick out a nice crispy one yourself.

I do try to limit my amazon exchanges to the most terrible violations though, just in case. Ripped cover art is a definite exchange (seriously, I've had a couple arrive with rips, so it had to happen at the factory before the movie was sealed up).

I try to get anything with a slipcover at a store so I can select the item myself, and that can still be challenging to get a mint item. Some movies aren't available in store so you have to roll the dice.

In general it seems like Time + Money = Less damaged items


edit: if I ever exchange something with amazon I never ship back the old one until the replacement arrives... I've had instances where I have to combine the 2 items to have a perfect set. Best Buy I don't order from online due to poor packaging in the past; if I get something there it is either in store or in store pickup so I can make sure the item is in good shape.

[Dex Robinson]

I've got 690 Blu-rays. Most of them have come through the mail. Got 4 from ImportCDs yesterday and 1 from Amazon.

I've NEVER returned a BD because of damage to the case or art. That's pretty ridiculous.

Unfortunately, this is the kind of nonsense that happens when non-movie fans start buying into Blu-ray because they like pretty, shiny things. That plastic case exists to protect the movie on the disc. That's what matters. That's why cases exist...to absorb damage before it damages the disc holding the movie. People regularly returning the protective case need to think about what they are doing. They should be collecting something else.

[HD Goofnut]

Originally Posted by K1NG J0RDAN

If they didn't use those cheap Eco cases it wouldn't be as big of a problem! I can't stand those damn things. I've ordered so many viva elite replacement cases it's unreal.

Yep, so far I have small holes in my artwork for Absolute Power and Rain Man thanks to those POS eco cases. This is why I spend money to replace them in my collection.

[Seymour]

Originally Posted by Dex Robinson

Unfortunately, this is the kind of nonsense that happens when non-movie fans start buying into Blu-ray because they like pretty, shiny things. That plastic case exists to protect the movie on the disc. That's what matters. That's why cases exist...to absorb damage before it damages the disc holding the movie. People regularly returning the protective case need to think about what they are doing. They should be collecting something else.

Let's all take a moment and thank Dex for handing down important life lessons from his cloud of judgement. Where would we be without them?

[ZoetMB]

Originally Posted by Dex Robinson

I've got 690 Blu-rays. Most of them have come through the mail. Got 4 from ImportCDs yesterday and 1 from Amazon.

I've NEVER returned a BD because of damage to the case or art. That's pretty ridiculous.

Unfortunately, this is the kind of nonsense that happens when non-movie fans start buying into Blu-ray because they like pretty, shiny things. That plastic case exists to protect the movie on the disc. That's what matters. That's why cases exist...to absorb damage before it damages the disc holding the movie. People regularly returning the protective case need to think about what they are doing. They should be collecting something else.

While I've never returned a BD either, I'm not sure I agree with you. When I buy any media (book, magazine, journal, vinyl, CD, CD-ROM, DVD, BD, etc.), I consider it to be either an "investment" or something that I've purchased with hard-earned money and I prefer to receive it in pristine condition, especially if it's an expensive box set. If it's a standard case and it's only the case (and not the insert) that's damaged, no big deal, but I'm not going to be happy if the insert is damaged, even though I've never returned anything for that reason.

But having said that, with consumers demanding ever lower prices, I don't think one can expect much when buying a BD priced at $10 or under. Frankly, I am shocked that there were lots of fairly decent movies available this past weekend on BD for as little as $5.

[grrrarg]

Originally Posted by Dex Robinson

I've NEVER returned a BD because of damage to the case or art. That's pretty ridiculous.

But how many have you received with damaged cover art?

I haven't had a huge number, but the worst was sliced cover art the entire width of the case, right in the middle. You could see the blue case underneath it. This was a sealed item from amazon, and it was cut before being packaged at the factory.

Originally Posted by Dex Robinson

Unfortunately, this is the kind of nonsense that happens when non-movie fans start buying into Blu-ray because they like pretty, shiny things.

Can't people can still be movie fans and not want to received damaged items? Or are there people who collect the cases and throw the movies away?

Originally Posted by Dex Robinson

That's what matters. That's why cases exist...to absorb damage before it damages the disc holding the movie. People regularly returning the protective case need to think about what they are doing. They should be collecting something else.

So when the case arrives so damaged that the disc doesn't even stay on the hub, isn't that cause for at least replacing the case? I'm not collecting anything but rather buying movies I like... doesn't seem that strange to want a nice case and cover art for the movie. They might as well just throw the disc in a brown paper bag if the packaging is so meaningless, eh? Imagine if they sold laserdiscs like that back in the day

In any case, if you buy a large enough quantity you will receive damaged items from time to time (especially if you buy single movies from amazon that ship in bubble mailers through the brutal UPS system, depending on your area). Everyone has a different tolerance, but I just can't imagine getting a "new" movie with a cracked case, and tattered cover art and not being disturbed about it.

When I get a new item, that is the condition it will be for as long as I have it, so I want it to be nice!

[bigrob]

To be honest, if i received something with damaged cover art, i get it replaced.

Reason why? If i decide to sell it on any point, it won't be massively devalued because of the damage. Plus i like to have my collection on display

[jdw89]

That was something I noticed though, I went to replace a few that had broken cases at my local Best Buy and all the ones there looked damaged (or sounded damaged rather) the disc was loose from the hub on the inside on all of the items except one of them and the one I ended up with had damage to the cover art but the disc was still attached to the hub, go figure huh?

[jdw89]

Also the only BD's in my collection that I can think of that have damaged cover art are Up in the Air, The Town (extended), Beetlejuice and Bloodsport/Timecop double feature, all of these have some type of tear or hole poked thru the cover art, on a few others there are small creases on the cover art and again this is how they came, not something that I did to them. I personally don't feel it is worth it to rebuy the films for the cover art, not sure how others feel but that's how I feel personally.

[Blades1370]

Originally Posted by Dex Robinson

I've got 690 Blu-rays. Most of them have come through the mail. Got 4 from ImportCDs yesterday and 1 from Amazon.

I've NEVER returned a BD because of damage to the case or art. That's pretty ridiculous.

Unfortunately, this is the kind of nonsense that happens when non-movie fans start buying into Blu-ray because they like pretty, shiny things. That plastic case exists to protect the movie on the disc. That's what matters. That's why cases exist...to absorb damage before it damages the disc holding the movie. People regularly returning the protective case need to think about what they are doing. They should be collecting something else.

I have returned one box set to Amazon for damage, the original Farscape complete series. It had one of the foil edges completely worn off, which I could have lived with, however there were several marks made by a box cutter on the spine that faces out on the shelves that were VERY noticeable.

The funny thing is, the replacement set they sent me had crushed season cases, but the outer slip box was mint... go figure. So I boxed all the damaged crap and kept the pristine set I made from both box sets.

Like HD Goofnut, I have begun replacing ECO cases, due to damage occuring to the artwork. In a house full of 5 teenagers, being careful is not in their vocabulary. I have also begun replacing the "tab" cases as well, nearly half of them that were in my collection did not stay closed properly, the clear plastic artwork covers were crinkled, etc.

[HD Goofnut]

Originally Posted by Blades1370

I have returned one box set to Amazon for damage, the original Farscape complete series. It had one of the foil edges completely worn off, which I could have lived with, however there were several marks made by a box cutter on the spine that faces out on the shelves that were VERY noticeable.

The funny thing is, the replacement set they sent me had crushed season cases, but the outer slip box was mint... go figure. So I boxed all the damaged crap and kept the pristine set I made from both box sets.

Like HD Goofnut, I have begun replacing ECO cases, due to damage occuring to the artwork. In a house full of 5 teenagers, being careful is not in their vocabulary. I have also begun replacing the "tab" cases as well, nearly half of them that were in my collection did not stay closed properly, the clear plastic artwork covers were crinkled, etc.

You're talking about those Vortex cases that Disney and Sony use. I don't care for those either for the same reasons you listed, but at least they are devoid of holes.

[jdw89]

I'd replace some of the cases but they get to be expensive if you have to get enough of them and can be a hassle once you have a big collection (over 500 or so)

[Brian81]

Originally Posted by HD Goofnut

You're talking about those Vortex cases that Disney and Sony use. I don't care for those either for the same reasons you listed, but at least they are devoid of holes.

The Vortex cases are nice, and though it is not involving BD, I'm actually going to replace my Viva Elite HD DVD cases with these because the Elite's bleed red through the inserts (and have messed up many import release covers). I haven't seen this occur with the blue Elite cases, however.

[Danny4]

Originally Posted by jdw89

I'd replace some of the cases but they get to be expensive if you have to get enough of them and can be a hassle once you have a big collection (over 500 or so)

I've seen you open up topics before on damages to cover art etc. and acting all OCD but when i look at the pictures of your movie collection, it looks like you have set up 2 bookcases filled with blu-rays in some kind of a garbage dump. Are you trolling around or what?

[jdw89]

Originally Posted by Danny4

I've seen you open up topics before on damages to cover art etc. and acting all OCD but when i look at the pictures of your movie collection, it looks like you have set up 2 bookcases filled with blu-rays in some kind of a garbage dump. Are you trolling around or what?

Garbage dump? What are you talking about? I have 1 bookcase set up with Blu's and I actually re-did it and added more shelves to it and haven't even posted pictures of it yet.

[Danny4]

your whole floor is filled with all of kind of stuff just thrown there?