Onkyo 705 and new Sony 350 blu ray true HD problem

[MieDan4ever]

One of my client bought thest two units and nothing shows on the display that it is running with True HD or DTS HD. I know I should set the BD player to PCM Not Digital or DTS with a 1.3 HDMI direct but nothign still works. Just says PCM on the display and the sound is very dull and low. What am I doing wrong here? Is it the receiver that needs to be set up in the menu correctly or the BD player? I used couple of DTS HD or True HD BD movies and nothing works. I also selected the correct setting through audio in the BD menu to get it ready to play. HELP!