You will not believe this!

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I just had a service call because my t.v. has a really bad banding problem. It's a Sharp (hence the banding) So I put in the call to future shop to exercise my $500 warranty. The guy comes in and I showed him the black lines running vertically and horizontally through my screen. He acknowledge they were there and than from that point on it was like a bad dream! Here goes.

He proceeded to hookup a little test pattern box through a freaking composite video cord. (one little yellow cable) when I have the HD Essential Blu ray sitting right there. Anyways he put up color bars which were blurry coming through composite than proceed with about 10 differnt colors. On every color I could see the banding. At this point I'm thinking ok I'm gonna get a new panel out of this or something. This is where it gets unbeleivable.

He said that all LCD'S have this problem, no matter what the brand. And that it's a lighting problem. That the light can't spread evenly to illuminate the pixels. He said there is really nothing he can do to fix it. (Which there isn't cause you can't fix banding) Than he started feeding me lines of bullshit one after another.

He said that all LCD'S in the stores lined up side by side will look the exact same. The only difference will be the asthetic of the t.v. He also said that the the factory settings should be brightened up to make the color pop more, lol! And that because it was "Regular" Definition (he called it regular instead of standard) I would notice the lines more. Meanwhile I was showing him Ratatouille on Blu-ray.

This is the worst part, I asked him if his store did Calibrations, and get this, he told me that they didn't and he wouldn't recoomend it for two reasons.

1) It's hard on LCD screens especially because it tends to make the picture alot brighter and more colorful! lmfao and

2) most people are upset with the results.

Than he proceeded to tell me that he couldn't beleive how the t.v's now a days were a ble to have a wire hooked up to every pixel! I didn't even know what to think of that.

Anyways there was so much more that I couldn't beleive he was telling me. But to finish this up he said he was off to go replace some Samsung panels because there was defect in the factory. Is this not exactly what happened to me (Sharp's banding problems)!

I'm going to call futureshop customer serice back and demand that they honor the $500 warranty that I bought and that it's a product default and it has to be replaced. I'll let you know how it turns out. I'm off to work now though, thanks for letting me vent sorry this post was so long.

I really wish you guys could have heard this conversation I had with this guy, you would have been rolling around on the floor laughing that this guy does this kind of stuff for a profession. Thanks again