Amazon.com is getting worse and worse...

[EQ3282]

I am quite annoyed. I'll preface by saying that I am an Amazon Prime customer, but I am truly considering ending my Amazon patronage due to their recent policy changes (price change credits, "too many returns" policy, etc), as well as this issue I arrived at:

I ordered two sets of these: http://www.amazon.com/Atlantic-77305...3052176&sr=8-1 (Atlantic Speaker Stands)

They were ordered together, and fulfilled by Amazon.com, so they qualified for two day shipping through Amazon Prime. I ordered at 9am on October 1 (Wed.). All "delivery" estimates (including the "Order by this time and receive by...." note) were for October 3rd, which is why I ordered them at that point.

One set was shipped from Indianapolis via UPS, and will arrive today. The other set was shipped from Reno, NV (why?) via FedEx (FedEx is AWFUL...I have used them before, and each time I did I had issues with mishandled packages or shipping estimates/procedure), and as of 2am this morning, was still in Reno, NV. As of noon today...its now in California!?!? So, 48 hours from when I ordered, the product was FURTHER away than when I ordered it. FedEx's tracking has the delivery estimate as October 6th by (get this) 7pm!

This is ridiculous. Here are my main arguments:

1 - Its the same F-ing product! Why not just ship two from the same damn location!?!?!?! It makes NO sense to ship from NV when I am in GA, knowing the product is available in Indiana.
2 - Even though FedEx has the delivery listed from October 6th, Amazon still shows October 3rd on my order page.
3 - I chose 2 day shipping EARLY on October 1st. To get it LATE on October 6th, in my eyes, is 4 business days. Unacceptable.
4 - According to the FedEx site, they did receive instruction for the order on October 1st (at 6pm). Yet, it was not scanned for arrival until 11am Oct. 2nd, and then not scanned for departure until 2am last night (which means it sat there for 15 hours, most likely missing multiple earlier departures). Again, FedEx sucks.

I did email Amazon, and basically got what I expected (them apologizing, but telling me that "that's why our predictions are estimates, as we can't assure that outside factors won't hinder your package from arriving when stated"). Then, off all things, they offered, get this, a $2.00 account credit and told me "If you refuse delivery, you can still keep the credit." That was it.
What annoys me about the email is that outside factors were not the cause, IMO. The cause was, for some reason, Amazon decided to split an order for the same product between two locations and two shippers. Not to mention still showing the WRONG delivery date on my account page, as well as not following through on their Amazon Prime offering. I could care less if they offered any credit, but just a $2 credit is a slap in the face, saying, "Yeah, we're kinda sorry, but your inconvenience is only worth a couple bucks to us." What I would have liked: contact FedEx and set up a Saturday delivery. THAT would have been, in my eyes, excellent and VERY customer-oriented!

Just little things like this show me that Amazon is moving away from being a customer-oriented, great-deal place to shop and moving toward more of a 'bottom-line' business approach.