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Old 11-25-2008, 01:36 PM   #1
stockstar1138 stockstar1138 is offline
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Apr 2007
Default Confused about BBY Price Match

I don't get what these people's deals are. I'd really like an employee here or somebody who knows for certain what Best Buy's price matching policies are to explain things from me, because nobody in these stores gives me a consistant response or guideline what their policies are in regards to price matching.

Here are different explanations Ive gotten:

- Amazon: We don't match prices from Amazon. Amazon is an online retailer which due to their lack of overhead creates a different style of service and product that we don't match with or consider to be a B&M competitor.

- Amazon: We can match Amazon.

- Walmart.com - We don't match walmart.com, its online, we need an instore price. Only online ads we match is our own.

- Walmart.com - We match walmart.com, but the item is not instock at walmart.com, so i can't match this until its in stock.

- Walmart.com - We match walmart.com, but we have to add S&H into the final price.

- Walmart.com - We match walmart.com, here is your price match (instock or not).

- Walmart (instore) - We match their instore price with proof of an ad. Whip out ad, hold on sir, i need to call over to make sure its in stock. Sorry, sir they are sold out at the walmart, we won't price match this.

- Walmart (instore) - We will match this. Doesn't check if its in stock.

- Circuit City - Circuit City has filed for bankruptcy protection, this is a clearence price, we don't match clearance prices.

- Circuit City - Here is your price match, have a good one.

- We won't match X store, because they are not in X mile radius of this location. (Reasonable distance to drive for a better price)

It just seems like they always try to come up with some excuse why they won't price match or have to jack up the price a little. Makes me not want to do business with them. Seems dishonest.

and i usually always end up talking with a manager over their policies and making a little bit of a scene and holding up the line, which doesn't seem worth doing over a couple bucks on a blu and makes me look bad.

Last edited by stockstar1138; 11-25-2008 at 01:39 PM.
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