Insignia NS-2BRDVD: I feel like an idiot!

[joegs300]

Received this player for free after purchasing 10 blu-rays and an HDMI cable from best buy. I kept the blu-rays and the cable and gave the player to my parents. I recently bought them Mamma Mia and their own cable, but I soon realized that the player won't allow them to use certain features... it's a lower profile, etc.

Does anyone have any idea when Insignia will release a firmwire update for this problem? I feel like a damn idiot for purchasing this player and giving it as a gift for my parents. At the time, it was a good deal (considering the blu-rays and the cable, etc.)

Anyone familiar with this problem? Thanks in advance for the help.