Bought new movie and digital codes already redeemed

[zeonstar]

Hail. I hope this is the right form to ask this question. This evening I bought the Spiderman legacy collection at Best Buy. This set includes the three Tobey Maguire movies and the two Andrew Garfield movies and the digital codes are split into two: one for the original trilogy and one for the amazing trilogy.

When I went to redeem the two codes it said they had already been used! It said they were used in movies anywhere on December 22 and December 25. I bought this movie new and sealed so I obviously didn’t redeem them myself previously. I have never had this happen and I’m not sure how to proceed?

Do I call Sony? Just return it to Best Buy? When I try to redeem them on Sony redeem.com and it gave note of when and where they were redeemed I did take a screenshot of the redemption so I have proof it wasn’t me being as I Just bought the movies today.

Anyone ever have this happen? What can I do? Thank you.