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Old 10-15-2009, 01:50 PM   #1
mikejet mikejet is offline
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Sep 2008
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Default Amazon A-Z Claim question.

So I placed an order through Amazon for a battery. The battery was listed with a seller as an authentic item and not a generic replacement.

When the item shipped I found that the seller had shipped generic versions and I filed an A-Z claim with proof of them shipping the incorrect one and that they had listed an authentic battery. Before the item shipped, I tried to contact the seller through Amazon specifically to ensure that the battery was authentic. I received no response. I specifically stated that if they were not authentic then I wanted the order canceled.

The order shipped and I filed the claim that the batteries were wrong. I have not yet rec'd the batteries in the mail but Amazon has processed my refund already and said I won the claim.

There are no stipulations for me to return said batteries. Does that mean that I have to pay the shipping costs to ship them back? Or do I just keep them?
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