confused about best buy's policy pleas provide feedback

[MacinMan]

Originally Posted by piopaul

Considering you have done your research before purchasing the blu ray players, i don't understand for whatever circumstances you talking about you have to purchased a second Sony s270 if you already knew it doesn't have the features you looking for, i just don't get it.

The only reason I returned the BDP-S570 is sony's firmware update caused bugs that annoyed the heck out of me and made the player unenjoyable I shouldn't have purchased a second one, but I had hoped the new firmware update fixed the issues, which it Didn't, oh well lesson learned.