Got an email from Universal Australia (I sent them an email ages ago, before I got in touch with Uni NZ).
Quote:
Dear Hamish,
Thank you for your e-mail. We would like to thank you for taking the time to write to us regarding Gladiator blu-ray.
Universal Pictures Australia has been pleased with the success of Gladiator on Blu-ray, which has resulted in a high level of customer satisfaction. However, whilst there was no technical fault on the original Blu-ray master, a small number of enthusiasts have expressed a preference towards slight technical alterations. After careful consideration, we have revisited the mastering process to address those concerns.
If you wish to exchange your original DVNR (digital video noise reduction) feature disc we ask that you send us just your disc 1 in an envelope with your name and address enclosed. Please keep your original packaging and we will post you out a new disc 1.
Please note new discs will not be available for approximately 1 month.
Australian customers can send their original disc 1 to:
Universal Pictures Australia
‘Gladiator Exchange’
PO Box 17
Millers Point NSW 2000
New Zealand customers can send their original disc 1 to:
Attn: Jesse Joseph
Universal Pictures
PO Box 617
Shortland Street
Auckland
1140
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Alternative Direct Address for New Zealand (Recommended by Jesse):
Quote:
Site 3 Stable Building
30 St Benedicts Street
Newton
Auckland
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