Having a major problem with Sony

[blitz6speed]

Not sure if this is the proper forum for this mods, move if need be, but really, i am VERY upset. Tell me what you guys think.

I have a 60 gig PS3, its been perfect up till now, i paid cash for it at retail. Now, out of nowhere, when i insert discs, its like something is blocking the way. I turn my ps3 on with the eject button on the bluetooth remote, so i know there is no disc inside. I can eventually get a disc in, but it makes all types of weird noises and doesnt read properly obviously. I called sony, and i gave them all my info, they asked for serial #s, model #s, and asked if any of the stickers had been removed, etc etc. I said nope, and he said it was still under warranty. I said, cool. He then asked if i had a receipt, i said no, i dont keep receipts for most stuff i buy after a certain time frame. He said "thats fine, it will cost you 150 to get your PS3 repaired and you will have to pay for shipping".

I about flipped out. NO ITEM IVE EVER WARRANTIED HAS EVER NEEDED A RECEIPT. My damn 360 went out and they just wanted the serial # to see if it was still under warranty, which it was, and they fixed it. Multiple hard drives from Seagate, Western Digital and countless other products have ***NEVER*** needed a receipt. I asked to speak to a supervisor, the guy must have been the most unfriendly person ive ever talked to on the phone. I asked where on the box does it say i need a receipt to receive my warranty? He said its in the manual. I said the manual is inside the box, when i picked up the box and saw it had a 1 year warranty, it didnt say anything about a receipt. He said its on sonys website. I said thats not on the box, and the box doesnt say ANYTHING about a receipt. He said that is sonys policy. I asked why it is not on the box then, he said they dont put it there. Eventually i got so pissed (but never went nuts or cussed or anything), that i asked for his name, Mike, and he refused to give me his last name.

I told him ive owned the PS1, PS2, and i own a PSP and a PS3, 50+ blu-ray movies, 10 PS3 games, 10 PS2 games, and this is how a LOYAL longtime sony customer is treated? He said "this is the policy, its in the manual, you need to pay 150 to fix it, i cannot change it." At that point i just hung up. Im still enraged. This is the biggest load of crap ive ever witnessed. No wonder people hate sony. Ive NEVER had an issue with anything ive ever owned from them including TVs, receivers and other products. But this treatment is unacceptable. If i cannot get this fixed under warranty, i am going to sell all my blu-ray movies, all my ps3/ps2 games and get a HD-DVD addon for the 360 since at least microsoft supports their junk hardware. Seriously, UN-ACCEPTABLE.

What do you guys thing i should do now? I pm'd paidgeek in hopes of something, but seriously, i will drop BD instantly if they intend on bending me over on this issue.