Retail horror stories

[tron3]

Originally Posted by buckshot

...
When i was at home depot i ran the gambit of retail workers. when i started i was hard working, motivated, nice even. then i started to dick around with customers a bit. then i just got apathetic. "whats that sir. you want to return the bbq you bought 2 months ago because its now the fall and you won't use it for another year? Sure. why not? my manager would approve it anyway."

i'd return just about anything since when i'd say no my boss would just approve it and make me look like a douche anyway....

I wised up to this nonsense at Radio Shack real fast. If I couldn't return the item, I politely told them try talking to the manager (or district manager). They usually thanked me for my help. If I had to take the return anyway, they didn't have this "I won" smugness because they thought I was being helpful. Lot less stress that way.

I remember a guy having to get his cell phone repaired. Claimed it fell in a bucket of water. I thought that had to be the most unusual thing ever. I asked questions and the answers were elusive. Anyways, off to repair. Then I get this same story from a lady that it fell in a bucket of water. I must have heard this at least 3 times in near 1.5 years at the shack. Didn't take long to realize these people were dropping their cell phones in the toilet!

Had this happen at my store and heard of it happening at others. Someone's item about the size of a standard VCR comes back from repair completey wrapped and sealed in plastic. Very unusual. The item came back as unrepairable. Why? ITEM IS INFESTED WITH ROACHES! Dude, if the inside of your equipment has a colony of roaches living in it, spending money on electronics should not be your priority! Disgusting people.

Speaking of disgusting people. We had a drunk guy linger in the store about 45 minutes. He was a known town bum and reportedly played keyboards for Tito Puente at one time. Well, this guy stunk like crazy. Fresh and dried pee stains all over his pants mingled with alcohol laced BO. When he left we flung the doors open for at least 10 minutes in the dead of winter to clear the smell out. Froze the store out too. Hours later when Sandra walks in for the second shift, she sniffs, looks at me with a crinkled nose and says, "What is that smell?" Honest to God true story.

"Are you crazy? Don't you understand what I'm saying to you? This is not just an odour-- you need a *priest* to get rid of this thing!" - Jerry on the smell from hell / Seinfeld