Inferior DVD playback on Samsung BD P1400?

[Davyblu]

I picked up an open box P1200 model a couple of weeks ago at Best Buy. When I got it home I found that wouldn't play any of my blu-ray discs but did fine on my DVDs. While I was playing with the controls I noticed the sharpness and and noise reduction features under the HDMI setup menu. Since my DVD playback looked a little soft on my Sony rear-projection HDTV, I upped the sharpness on the player and it helped the image.

When I went to Best Buy to exchange my model, they gave me an even trade for an open-box P1400. I went to the HDMI menu and noticed that the sharpness and noise reduction options were no longer there. The literature and ads for this model all mention these features. Did they move them, or eliminate them? My blu-ray discs look wonderful, but my standard DVD playback still looks soft on this model; it looks better and sharper on my old progressive scan DVD player. Any thoughts or help?