Amazon UK items still not arrived.

[slainery]

How does one report missing untracked items to Amazon UK?

It the last month I ordered several items

Ok, I got some good news from Amazon UK (thanks to rewak):

REPLACEMENT ON ITS WAY: Supernatural - Season 1 Complete [Blu-ray][Region Free]
Order placed on NOV 10 2012 / Dispatched / Delivery estimate 16 Nov 2012

REPLACEMENT ON ITS WAY: Harry Potter - The Complete 8-Film Collection [Blu-ray] [2011][Region Free]
Order placed on NOV 19 2012 / Dispatched / Delivery estimate 23 Nov 2012

The Wizard Of Oz [Sing-Along Edition] [2 Blu-ray discs + DVD] [1939]
Order placed on NOV 21 2012 / Dispatched / Delivery estimate 26 Nov 2012

REPLACEMENT ON ITS WAY: A Christmas Carol (Blu-ray + DVD)
Order placed on NOV 22 2012 / Dispatched / Delivery estimate 28 Nov 2012

DELAYED WHILE IN TRANSIT: Universal Classic Monsters: The Essential Collection [Blu-ray] [1931][Region Free]
Order placed on NOV 23 2012 / Dispatched / Delivery estimate 30 Nov 2012

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The one in green is the only one I actually received.

I'm slightly confused and pissed to be quite honest.