A sad story...

[dk3dknight]

I shall start my story awhile back, a long long time ago, when comcast was our cable company, all was good, fast foward a few many many years...

Comcast switches hands with time warner... and through a strange set of events gets everything going.. all is still good.

Many weeks and perhaps months we had noticed oddities in our cable and when attempting to access on demand we noticed a error messege of meta-6.

We later learned that means low frequency...

One day we lost all on demand features.. odded by this we decided to call the cable company, they said on xyz day they will send someone to fix it... xyz day passes and we get a call from the time warner fix guy, he spoke in a low mumble that required many passes and ears to the answer machine to determine what he said..

In summary he had reported our problem fixed, we looked at on demand same error meta-6...

Hmm so we called time warner and inform them that it was not fixed, and also reported that he never came to see us directly... There were odded out asking if we were sure... they said in the next hour or so a manager will call you.

Days pass... and nothing.

We call again, and they said it says everything is fixed...

No.. the manager never called...

I took a day off from work to be there personally for the next appointment...
he looks at the error messege says its outside probelm... he comes back shortly with a set of equipment.

He said someone has spliced into your cable one of your neighboors, (we have digital cable btw) he said he would call dispatch and have them reset the box.

He later discovered that the amplifier in the back was also damaged, he said they would send someone to fix it.

Days pass with no picture at all.. odded by this we call again, and time warner responded its fixed.. we go no its not... well we need to reset it and wait a few minutes...

Next day we call again they said again its fixed... no.. well we need to reset it.. no you don't you already did that.. okay they said so they scheduled us for another appointment.

No one shows up or calls... we call them again and they inform us that it again is fixed.. no it isn't... and they never showed up...

So yet another appointment is set for today. I believe my parents may just be fed up enough to call it quits with time warners service, and seek new cable provider...

My mom said if today it is not fixed that is it, she will call and cancel and seek ATT's offer. We coaked my father into that as well..

We have gone over a week now unable to watch digital cable.. I noticed it had a sharp effect on my parents.. my mother is depressed and goes to sleep earlier, my father seems more tired as well and simply watches the void more instead of watching the history channel.

It has not actually held any effect on me, since I usually do not get a chance to watch tv very often and prefer the luxury of watching blu-rays or playing video games, since our only hd tv is actually in my room hehehe...

And that my friends is my sad story...