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Originally Posted by wjasoncul
I don't know either. I thought they only used DHL for the larger boxes. I have had 3 orders missing and had to be replaced and another show up completely smashed whenever DHL is involved. It really sucks.
My last order that looked so water damaged, they had to use a new box and one steel was missing from it
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trashed box
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Other trashed box
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Sweet Jesus!! Oh man, i would be soooo pissed, and have been. Ive posted pics of a box i got from Amazon.de through DHL and it was entirely mangled but the steels were secured in tight plastic on a slab of cardboard and weren't damaged luckily. That is just unacceptable, i imagine you've got in touch with them, i would, their CS is actually pretty good. All my japanese orders come through them and ive had alot of problems lately with orders inexplicably being sent back in mid-transit to the seller or sitting with the delivery courier for a week, totally bizzare stuff. I hope you get it in one piece and timely.