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Reload this Page Redeeming Flixster HD movie with SD version already in library
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Old 09-02-2014, 12:44 AM   #1
BluBot BluBot is offline
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Oct 2013
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Default Redeeming Flixster HD movie with SD version already in library
Has anyone had any trouble redeeming a BluRay HD UV code on Flixster when you already had the SD version of the movie in your library? Flixster kept giving me an error message when I tried. It would recognize the code but could not update my collection. I tried on-line chatting with customer service to no avail and finally opened up multiple help tickets, again to no avail.

Flixster customer service then stated it was impossible to upgrade to HD. When I insisted I was adding the HD version, not really upgrading, they then stated the code was already used (by me, on my Flixster account!)

I finally got the HD movie collection to add to Flixster and transfer to VUDU by redeeming a different movie on VUDU. That seemed to push the prior Flixster HD movie through.

Flixster customer service was completely useless ! Anyone else have a similar experience or was I just unlucky?
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