Ultraviolet Movies Lose Ultraviolet Status

[meburton]

Just thought you should know that when you buy an ultraviolet movie, it may no longer be an ultraviolet movie by the time you purchase it or redeem the code.

I'm not talking about expired codes. I'm talking about the movie may lose it's ultraviolet status.

For example... The African Queen. I purchased a digital copy from NOOK. Twice. Even though it was listed as an ultraviolet and I confirmed that it was an ultraviolet movie at one point, it was no longer eligible for inclusion in my ultraviolet library.

The same thing happened with Supergirl, although it was later re-added as an ultraviolet title, but I had to repurchase it to get it to add to my ultraviolet library.

Does anybody have a list of titles that are/were listed as Ultraviolet titles, but no longer can be added to an ultraviolet account?

[bfett9]

I don't know about African Queen, but for a UV show that is still UV after, if for some reasons it gets removed, did you try an unlink and relink your UV account to retailer?

For Supergirl if it still did not show you should have asked retailer to let you rebuy the title if it was in your account, if it was Vudu im sure they would have let you re-add it, or asked flixster to reinsert it since it was a WB release.

[Greyman]

Originally Posted by meburton

Just thought you should know that when you buy an ultraviolet movie, it may no longer be an ultraviolet movie by the time you purchase it or redeem the code.

I'm not talking about expired codes. I'm talking about the movie may lose it's ultraviolet status.

For example... The African Queen. I purchased a digital copy from NOOK. Twice. Even though it was listed as an ultraviolet and I confirmed that it was an ultraviolet movie at one point, it was no longer eligible for inclusion in my ultraviolet library.

The same thing happened with Supergirl, although it was later re-added as an ultraviolet title, but I had to repurchase it to get it to add to my ultraviolet library.

Does anybody have a list of titles that are/were listed as Ultraviolet titles, but no longer can be added to an ultraviolet account?

This has in general been extremely rare and Nook is not the best example to use because BN had some issues with NOOK Video.
Did you feed over African Queen to Cinemanow when Nook video ended?

[meburton]

CinemaNow only has the title for rent. Not for sale.
They would not add the movie to my account. Boo.