PS4 Pro 5ghz WiFi solution

[partridge]

Ever since I bought a Pro I've been unable to connect to the 5ghz WiFi from my router. Plenty of others seem to have the same problem, but I've finally found a solution that works (for me anyway!)

Log into your router, head to the settings for 5ghz and check the frequency. If it's auto, change it to 20mhz

All my other devices still connect fine but most importantly, my Pro can connect and enjoy faster speeds than the 2.4 connection.

[Steelmaker]

Originally Posted by partridge

Ever since I bought a Pro I've been unable to connect to the 5ghz WiFi from my router. Plenty of others seem to have the same problem, but I've finally found a solution that works (for me anyway!)

Log into your router, head to the settings for 5ghz and check the frequency. If it's auto, change it to 20mhz

All my other devices still connect fine but most importantly, my Pro can connect and enjoy faster speeds than the 2.4 connection.

How do you "log in" to your router? Through your PS4 Pro? Mine was plug and play from the beginning so I never had to set anything up, other than typing in my wifi password.

[dyne]

Originally Posted by Steelmaker

How do you "log in" to your router? Through your PS4 Pro? Mine was plug and play from the beginning so I never had to set anything up, other than typing in my wifi password.

Usually you can get on a web browser and type 192.168.1.1, hit enter and you get a username and password prompt. Check your manufacturers website for the specifics. Your router should have a label with the default username and password (both should have been changed immediately).

[Steelmaker]

Originally Posted by dyne

Usually you can get on a web browser and type 192.168.1.1, hit enter and you get a username and password prompt. Check your manufacturers website for the specifics. Your router should have a label with the default username and password (both should have been changed immediately).

I'm currently getting 43.8 mbps download speed. Is that good?

[Batman90]

Playstation has the worst WiFi connection. I can download the same game on my Xbox one and PS4 and the Xbox would download faster. Hopefully they fix this with the PS5.

[dyne]

Originally Posted by Steelmaker

I'm currently getting 43.1 mbps download speed. Is that good?

I guess? While it's true 5ghz can give you faster speeds it doesn't broadcast nearly as far and drops off rather quick. Try each and see what get's you faster speeds. Where your system is and how many walls are in the way will be the deciding factor. I imagine you'll see a few Meg difference if anything. Both PSN and Live throttle max speeds anyway.

Originally Posted by Batman90

Playstation has the worst WiFi connection. I can download the same game on my Xbox one and PS4 and the Xbox would download faster. Hopefully they fix this with the PS5.

There's way too many variables. Oddly enough we always got a ton of posts at the Xbox help forums that PS4 was always faster.

[Steelmaker]

Originally Posted by dyne

I guess? While it's true 5ghz can give you faster speeds it doesn't broadcast nearly as far and drops off rather quick. Try each and see what get's you faster speeds. Where your system is and how many walls are in the way will be the deciding factor. I imagine you'll see a few Meg difference if anything.

My ps4 and router are in the same room. I used to have connected directly to the lan cable but we rearranged the living room and the tv is now on the opposite side. We never bothered to have them come out and re run the cable.

[dyne]

Originally Posted by Steelmaker

My ps4 and router are in the same room. I used to have connected directly to the lan cable but we rearranged the living room and the tv is now on the opposite side. We never bothered to have them come out and re run the cable.

Rule of thumb is to get important items off the 2.4ghz band as that has a ton of interference (lots of devices use that spectrum). If you're okay with your speeds and online play isn't dropping, there's really no reason to bother with it. Being in the same room you might see slightly faster download speeds.

[McGarnigal]

My PS4 Pro connects to 5G good, but every time I ever sign on (5g or 2.4) I get the same error message about can't connect- I ignore it because I am connected

[Batman90]

Originally Posted by dyne

I guess? While it's true 5ghz can give you faster speeds it doesn't broadcast nearly as far and drops off rather quick. Try each and see what get's you faster speeds. Where your system is and how many walls are in the way will be the deciding factor. I imagine you'll see a few Meg difference if anything. Both PSN and Live throttle max speeds anyway.



There's way too many variables. Oddly enough we always got a ton of posts at the Xbox help forums that PS4 was always faster.

Will I don’t know cause both are on WiFi and on the 5ghz and my Xbox is faster at downloading a game of any size faster then my playstation that’s how it’s always been and I have the Pro and XS.

[emailking]

My OG PS4 was giving me constant problems with wi-fi. Sometimes it would lose and regain the connection several times a minute (not exaggerating). I wasn't the only one with that problem either. It had something to do with how many wireless networks were in the area. But my PS3s never had any issue like that. I don't know if they ever fixed it, but I addressed it by buying an ethernet hub so I had an extra ethernet slot to hard wire it. And I just kept that, and now my pro, hardwired ever since.

[Derb]

When switching to 5ghz on PS4, remember to check “View Connection Status” to see if you are getting 100% signal strength.

I only use 5ghz for downloading large files.

Anything “consistent” of around 30/mbps with 100% signal strength is good enough for online gaming.

[heyadol]

My PS4 Pro is truly driving me nuts. I fixed the issue where PS4 would kill the network for all other devices by changing my router's DNS

[Show spoiler]to 1.1.1.1 & 1.0.0.1 (no idea why that fixed it, it's probably a coincidence but nobody is screaming at me that they can't stream their awful reality tv when PS4 is on).

The current issue is

[Show spoiler]I can't connect to PSN or the internet...but I can download games and updates if I add it to the queue from my computer (or other external web browser). I don't really play online so it isn't a huge deal, but I'm sick of the warnings that I'm not connected to PSN, menus hanging if I navigate over a connected option, and that my cloud saves won't sync.

[Show spoiler]It seems there are a lot of tips for connecting to wifi, including inadvisable ones like turning off network security, but I can't seem to find anything to help with this. It's only PS4 Pro, no other device on my network has issues, to include devices added after PS4.

I'm this close to doing a plenum run to get a hardline from the router to my room, but I really don't want to crawl around the attic (if I'm not getting paid). Also, since my wifi connection seems to be fine (85% or better on 5GHz, 100% on 2.4GHz), is it even a physical layer problem? Would an ethernet cable even "fix the glitch" since I can sort of reach outside the network as long as I don't initiate it from the Pro?

I am open to advice. If anyone has experience with this or a helpful suggestion, I am all ears.

It's just so weird. It's a good thing VR is awesome or I would've sold this damn thing.

Update: The DNS change is actually what broke PSN, reverting to the ISP's DNS still seems to kill other devices though so I have no idea. I'm just going to turn off wifi until I have a pressing need to download or update.

[emailking]

I unfortunately don't have any useful advice. My PS4 gave me so many problems with wireless, constant drops, etc, that I finally just hard wired it with an ethernet cable. It would sometimes gain and lose the connection 10 times a minute. It is apparently a problem that happens when there are a lot of wifi networks around. It sounds like your problem is a bit different, but the PS4 is bad with wireless. I gave up, because I couldn't fix it.