Wow! New steelbook packaging from Amazon - Blu-ray Forum

peruguy · 05-01-2024, 12:02 AM

Unfortunately it's not always the quality of packaging from the retail outlet to the customer that solves the problem. The quality control exercised by the manufacturer before the steelbook is even shrink-wrapped is often far less than stellar.
When I used to purchase at my local BB I would make sure there were several copies, then I removed the wrap at the sales counter immediately after purchasing. On average I probably found defects about 20% of the time for an instant return/swap. Of course I was not willing to accept ANY defects. Even small dents or dings.
No longer possible for me to use that procedure now.
I recently ordered THE GUNS OF NAVARONE from Orbit and it was well packaged as usual but upon removing the wrap under the top of the !/4 slip was a one inch dent. Orbit gave me credit of course but I also see they have a notice where they will not accept returns on steels with only small damage, whatever that means.
I don't blame Orbit for doing that actually so from now on unless I order from someplace like Nova Media I will check Ebay for a highly rated site selling a particular steel in very good-no damage condition.

Thread Tools
Show Printable Version Email this Page
Display Modes
Switch to Linear Mode Switch to Hybrid Mode Threaded Mode

05-01-2024, 12:02 AM	#5
peruguy Active Member Member since:Feb 2018	Unfortunately it's not always the quality of packaging from the retail outlet to the customer that solves the problem. The quality control exercised by the manufacturer before the steelbook is even shrink-wrapped is often far less than stellar. When I used to purchase at my local BB I would make sure there were several copies, then I removed the wrap at the sales counter immediately after purchasing. On average I probably found defects about 20% of the time for an instant return/swap. Of course I was not willing to accept ANY defects. Even small dents or dings. No longer possible for me to use that procedure now. I recently ordered THE GUNS OF NAVARONE from Orbit and it was well packaged as usual but upon removing the wrap under the top of the !/4 slip was a one inch dent. Orbit gave me credit of course but I also see they have a notice where they will not accept returns on steels with only small damage, whatever that means. I don't blame Orbit for doing that actually so from now on unless I order from someplace like Nova Media I will check Ebay for a highly rated site selling a particular steel in very good-no damage condition.

Best SteelBook Deals