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Old 11-28-2009, 07:33 PM   #1
Underworld54 Underworld54 is offline
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Default Possible Amazon Fight Club/Boondock Saints billing problem!

Hi guys, though it's not a hot deal I wanted to make a thread to make the people who purchased this combo deal for a little over $20 aware that there may be a billing issue. For some reason with all the crazy orders that were going on they didn't honor the price for buying both (supposed to save some money). Well when I got order conformation they did charge me the correct price but upon looking at my bank account I noticed I was charged these movies as buying them seperate. I just wanted to make you guys aware and have you guys check to make sure you were charged right.
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Old 11-28-2009, 08:42 PM   #2
Clark Kent Clark Kent is offline
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It happened to me on my Prime account. Amazon's ordering system split up the movies into separate shipments and negated the discount when they shipped. I had to contact customer service and point out the error to get my $5 back.
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Old 11-28-2009, 11:57 PM   #3
Underworld54 Underworld54 is offline
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Quote:
Originally Posted by Clark Kent View Post
It happened to me on my Prime account. Amazon's ordering system split up the movies into separate shipments and negated the discount when they shipped. I had to contact customer service and point out the error to get my $5 back.
We had the same identical problem. Seperate shipment and it seems each movie was split up into a different order. I just received an e-mail telling me to expect my refund in 3 days. I wonder how many people are in the same position as us? I know we can't be the only one. With all the odering people have done it's easy for things to get lost in the mix.
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Old 11-30-2009, 09:54 PM   #4
JAYSONE JAYSONE is offline
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Quote:
Originally Posted by Underworld54 View Post
We had the same identical problem. Seperate shipment and it seems each movie was split up into a different order. I just received an e-mail telling me to expect my refund in 3 days. I wonder how many people are in the same position as us? I know we can't be the only one. With all the odering people have done it's easy for things to get lost in the mix.
Same thing here. Shot an email like Clark Kent and got a response to refund my $5.

I think it's a glitch in the system that is causing the error...orders being split up is probably the catalyst.

So if your order was split to "receive your items faster" or to different addresses, I'd definitely look over your billing details/invoice.
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