Mad Men Season 1 under review by AMZ, Defects?

[Adrock]

Apparently Mad Men Season 1 is currently not being sold on Amazon.com, as there are possible defects or defective units in their entire stock. I called and spoke with a gentleman at Amazon who really told me nothing more than this. The thing is I just received the copy I ordered a few days ago, today, which obviously makes me wonder if the copy I received is defective.

Has anyone recently ordered Mad Men Season 1 and had problems with it? What were the problems (if any) that you encountered? I, unfortunately will not have time to view this entire season (and check for defects) for some time, and would appreciate any help or insight into checking if my copy is defective or not.

Thanks for any help you may provide.

[fatediesel]

I didn't have any problems with season 1 that I bought in 2008. I wonder if they printed a new batch that had problems because it seems like a problem would have been discovered before now. If you are worried you should just return the your copy to Amazon.

[SquidPuppet]

Amazon does this with some degree of regularity. If the hear a whisper of a problem, they freeze shipments until they get to the bottom of the problem. 9 times out of 10, there is no problem and orders begin shipping very soon ( a day or so).

There would probably be chatter all over this board if there were a problem with your set. In fact, I usually see problems discussed here before Amazon catches wind of the issue.

You are probably safe.

[Adrock]

Originally Posted by SquidPuppet

Amazon does this with some degree of regularity. If the hear a whisper of a problem, they freeze shipments until they get to the bottom of the problem. 9 times out of 10, there is no problem and orders begin shipping very soon ( a day or so).

There would probably be chatter all over this board if there were a problem with your set. In fact, I usually see problems discussed here before Amazon catches wind of the issue.

You are probably safe.

Thank you kindly Squid, for the reassurance. I sure hope you are right! I may do a few random spot episode checks tonight and just try each disc, can't wait to dive into the show...just need more time

I would assume you to be exactly correct, first thing I did when I heard that was search the forums for anyone with issues, and aside from a few back in 2008 with disc warpage (may/may have not been manufacturing defect), it seems like there have been no recent complaints at all.

[surfdude12]

bought it in 12/09, my copy played fine.

[Sussudio]

Bought mine around Black Friday 09...have actually just started watching Season 1 and so far so good!

[SquidPuppet]

Originally Posted by adrock41

Thank you kindly Squid, for the reassurance. I sure hope you are right! I may do a few random spot episode checks tonight and just try each disc, can't wait to dive into the show...just need more time

I would assume you to be exactly correct, first thing I did when I heard that was search the forums for anyone with issues, and aside from a few back in 2008 with disc warpage (may/may have not been manufacturing defect), it seems like there have been no recent complaints at all.

Maybe, if you want to be safe, leave it unopened for a couple days and take a look at Amazon to see if they have removed the embargo.

[giannirenna]

I just recently started watching Mad Men and the discs i've been getting from netflix have not had any problems. I'm glad I read this though because I was thinking about purchasing season 1 soon.

[Adrock]

Originally Posted by giannirenna

I just recently started watching Mad Men and the discs i've been getting from netflix have not had any problems. I'm glad I read this though because I was thinking about purchasing season 1 soon.

Well, I will certainly let you know how my discs work out, and/or what I find to assist with your potential purchase. As Squidpuppet said, it will be a very good sign if they begin selling them again on Amazon in the next few days.

I did call back and requested more information from Amazon, this time the person was fairly helpful and explained that 1 customer had a problem, they replaced his set, and the same customer had the same problem (which they would not discuss in detail) as he had with his first order. If it was just a simple issue such as he has not updated his firmware, or something like that, it may have nothing to do with the discs. Amazon could not confirm/deny if the issue could potentially be caused by old versions of firmware, or if in fact it was the discs. I asked them if it the action of stopping selling them all together might be overkill considering it could very well be the customer's own mistake, he strongly agreed, but said Amazon would prefer to be more safe than sorry.

With the number of people I also know (both on this forum and off) that have recently purchased it, it would make much more sense to me that it was 1 guy who popped these in his player while simultaneously asking "Hmm, I wonder what firmware is?" that may be the root of the problem.

I'll keep you posted.

[Crimson King]

Originally Posted by adrock41

Well, I will certainly let you know how my discs work out, and/or what I find to assist with your potential purchase. As Squidpuppet said, it will be a very good sign if they begin selling them again on Amazon in the next few days.

I did call back and requested more information from Amazon, this time the person was fairly helpful and explained that 1 customer had a problem, they replaced his set, and the same customer had the same problem (which they would not discuss in detail) as he had with his first order. If it was just a simple issue such as he has not updated his firmware, or something like that, it may have nothing to do with the discs. Amazon could not confirm/deny if the issue could potentially be caused by old versions of firmware, or if in fact it was the discs. I asked them if it the action of stopping selling them all together might be overkill considering it could very well be the customer's own mistake, he strongly agreed, but said Amazon would prefer to be more safe than sorry.

With the number of people I also know (both on this forum and off) that have recently purchased it, it would make much more sense to me that it was 1 guy who popped these in his player while simultaneously asking "Hmm, I wonder what firmware is?" that may be the root of the problem.

I'll keep you posted.

It took only one customer complaint to stop them from selling it temporarily? YIKES!

[recS-12]

I heard this is a very good show and am planning on purchasing to find out myself. It's good to know of retailers examining or researching their stock to see if there are any problems based on legitimate complaints. Saves me the hassle of returning, should there actually be issues.

[Adrock]

Originally Posted by BillyJack

It took only one customer complaint to stop them from selling it temporarily? YIKES!

Per what the representative that I spoke with said, that is correct. It is interesting as well because if it is a widespread problem, one could assume the reviews for the product on the Amazon page for Mad Men Season 1 would reflect customers disappointment and defective units, but there really is not any problems short of 1 customer, whom purchased his quite a lengthy period of time ago (Aug 2009).

[hardtosayx]

Well a couple weeks ago I bought Season 1 but when I got it, the cover looked like it was soaked in water and dried. Then I got a new one and it was still that way a little bit but figured whatever. It could be because of the weather, but it's never happened before. Not sure.

So this could be why? I haven't watched it yet though so I don't know if it's anything with the discs.

[Adrock]

Originally Posted by hardtosayx

Well a couple weeks ago I bought Season 1 but when I got it, the cover looked like it was soaked in water and dried. Then I got a new one and it was still that way a little bit but figured whatever. It could be because of the weather, but it's never happened before. Not sure.

So this could be why? I haven't watched it yet though so I don't know if it's anything with the discs.

Mine looks similar, it looked like my cover has been over vacuum packed or something, it has many creases and and is 'squished' but the case itself is not cracked and looks to be in good shape. Maybe these packaging problems is the issue? Who knows? We'll see soon enough...

[hardtosayx]

Originally Posted by adrock41

Mine looks similar, it looked like my cover has been over vacuum packed or something, it has many creases and and is 'squished' but the case itself is not cracked and looks to be in good shape. Maybe these packaging problems is the issue? Who knows? We'll see soon enough...

Very possible, the notice on the site does say something about it could be the way it was shipped. But now... it's back up on the site to buy haha

[SquidPuppet]

Originally Posted by adrock41

Mine looks similar, it looked like my cover has been over vacuum packed or something, it has many creases and and is 'squished' but the case itself is not cracked and looks to be in good shape. Maybe these packaging problems is the issue? Who knows? We'll see soon enough...

With some of the MEGA-SUPER-OCD people on this site, I wouldnt be surprised.

[SquidPuppet]

Originally Posted by hardtosayx

Very possible, the notice on the site does say something about it could be the way it was shipped. But now... it's back up on the site to buy haha

TOLDYASO OP

[jconsolmagno]

Ordered mine on Black Friday and it's perfect...Great show!

[jw]

Problem Solved, no need to speculate. Amazon does this alot based on complaints received

http://www.amazon.com/gp/product/B0017JKEL8

[Adrock]

Originally Posted by SquidPuppet

TOLDYASO OP

You sure did Thanks for the help! I'm going to try out the discs tonight, but as one might assume, they hopefully will work fine and the problem was an issue with the packaging or something unrelated. Thanks!