Verizon Trade in device

[moparbob]

Question,

If you trade in your old phone, do you get monthly credits over 24 months or do you get a verizon giftcard? I traded in my iPhone 7 Plus online and got a giftcard that will be applied to my verizon account.

I always thought it would just be spread out over 24 months. So now I was expecting my bill to be lower but now it will not be but the gift card will cover my bill for 2 and half months.

I called in and spoke to a manager but there is nothing they can do.