Picked up Kill Bill 1 & 2 for $30 at BB

[Germtop]

I bought them online so I could get them for $19 each when you buy both of them (instead of $29 instore price). I chose in-store pick-up.

Then I noticed a "1 minute guarantee." Basically they give you $10 back if the don't have your order ready in 1 minute after they scan your receipt and ask for your ID.

Well, she came back with the order in less than a minute but they were the wrong items, SD DVDs. I told her and she radioed someone to pick up the blu-rays.

After a couple of minutes I asked her if I qualified for the $10 refund. She nodded without even looking at me.

Nice boys do finish first.

[SS316SRV]

Originally Posted by Germtop

Nice boys do finish first.

The people at Best Buy?

[bhampton]

Mine order took a few minutes too. The guy didn't know how to do the discount so he just gave me a $10 gift card.

The 1 minute thing kind of bugs me because it starts after you get to the counter which can take an hour. (Last time some fella in front of me was returning his X-box without receipt.) Then when you get to the counter is takes like seconds every time. I never thought I would get the deal but... finally came through today.


-Brian

[Germtop]

Originally Posted by bhampton

Then when you get to the counter is takes like seconds every time.

In my case they always take forever to get me the stuff. Standing in line is one thing, you cannot really blame it on them. But if you buy something online it should be there ready waiting for you.

I like this guarantee.

BTW, Nice boy = Me!

[bhampton]

Lets hope your store never figures out how it's supposed to work.

At mine .. there is a shelf right behind the Service counter with the store pick up stuff already to go
and the transactions tend to be very fast once you get to the counter. Still I don't feel like starting a stop watch to try to get the deal but... $10 is good so... I like the policy too.

[Grant Matrix]

Mine is the same way, they usually have it to the counter within 15 seconds of me getting there

[mikejet]

I should try that right now since I'm going there to get The Fall.

[DetroitSportsFan]

Originally Posted by SS316SRV

Oh, because I was confused. It sounds more like, "Cheap boys finish first." I don't know who you are, but I can only guess that the extra minutes it took them to grab the movies wasn't that important.

He was making the store enforce their own policy. No need to insult him.

[bhampton]

I agree,

They shouldn't have the policy if they don't want to have people use it.

(I'm thinking they shouldn't even have that policy but .... if it makes for better service then It may be a good idea.)

-Brian

[jubei29]

Just an FYI you don't have to buy them online to get that price. You can just walk into the store and pick up both for the 19.99 price tag. It's the offer they're running to get you to buy both.

[Ranger-R]

If the policy is there, they should have to follow it. I've been a winner of the 1min policy but it was like pulling teeth for them to honor it when it was clearly close to 5min.

Congrats on the deal!

[wormraper]

has anyone tried price matching frys price and seeing if the $10 for both still comes off???

[SS316SRV]

If you are waiting for 15-20 maybe 30 minutes, then I can understand, but to show them the confirmation and then count out the seconds because at 61 seconds you get $10 dollars seems cheap. I have worked retail and I give them slack.

[alexakajeff]

I picked up Kill Bill 1 & 2 for $15 at Blockbuster. Can't beat that!

[CheapChildren]

Originally Posted by Germtop

I bought them online so I could get them for $19 each when you buy both of them (instead of $29 instore price). I chose in-store pick-up.

Then I noticed a "1 minute guarantee." Basically they give you $10 back if the don't have your order ready in 1 minute after they scan your receipt and ask for your ID.

Well, she came back with the order in less than a minute but they were the wrong items, SD DVDs. I told her and she radioed someone to pick up the blu-rays.

After a couple of minutes I asked her if I qualified for the $10 refund. She nodded without even looking at me.

Nice boys do finish first.

I work in retail so I would never do this..

[kwayneg]

Originally Posted by Germtop

I bought them online so I could get them for $19 each when you buy both of them (instead of $29 instore price). I chose in-store pick-up.

Then I noticed a "1 minute guarantee." Basically they give you $10 back if the don't have your order ready in 1 minute after they scan your receipt and ask for your ID.

Well, she came back with the order in less than a minute but they were the wrong items, SD DVDs. I told her and she radioed someone to pick up the blu-rays.

After a couple of minutes I asked her if I qualified for the $10 refund. She nodded without even looking at me.

Nice boys do finish first.

I went in to pick up my order and I took the ad from Frys with me, I know two dollars, but two dollars is two dollars, the guy at the customer service counter thought that frys had them both for a total of 23.99, so he adjusted the price down to 11.99 each and refunded my credit card back 16.00, so my total bill for both was 25.96