Blockbuster Video Canada-Save $8 On Select WB titles when you trade in the DVD

[thecardman23]

i believe working in retail, our first job should be customer service. making the person happy (as long as their requests are within reason) bcuz then they'll leave satisfied and be more likely to come back. unfortunatly, i know not everybody shares the same approach to this subject as myself, as i've come across more than a few managers working here in the toronto that are more concerned with sticking to policy than helping out customers. oh and yes, i checked it last night before the store closed. it rang up as $34.99 in the system. sorry for my earlier misquote.