General Zavvi Steelbook Discussion Thread

[rickah88]

Originally Posted by Gburd

Anyone had any problems in the past when changing over expired bank cards?

I have lots of pre-orders that I want to keep such as, there will be blood and boy in striped pyjamas, disney movies etc that sold out but my card expired this month (January) and I have updated my accounted with my new card but my orders still have my old card numbers on.

Will my orders still go through even if my ordered card had expired? Or will I loose them?

I went through this when I had to change my card, last year. Since I'm from the US I was unable to call, so had to use their messaging system to work it out.
I see you are in the UK, so you might be able to call, and if not, then definitely message them. Just to be on the safe side, as I suspect your orders would get cancelled.

[basketb]

Originally Posted by Gburd

Anyone had any problems in the past when changing over expired bank cards?

I have lots of pre-orders that I want to keep such as, there will be blood and boy in striped pyjamas, disney movies etc that sold out but my card expired this month (January) and I have updated my accounted with my new card but my orders still have my old card numbers on.

Will my orders still go through even if my ordered card had expired? Or will I loose them?

When it's time to ship those preorders, they'll send you an email saying there was a payment problem and you'll have the chance to update the card info then (but you'll have to do it for each individual order).

[Gburd]

Originally Posted by basketb

When it's time to ship those preorders, they'll send you an email saying there was a payment problem and you'll have the chance to update the card info then (but you'll have to do it for each individual order).

Hope that's right then I can keep my orders (fingers crossed)

[Red's got the Blu's]

Anyone know of any active codes?

[basketb]

Originally Posted by Gburd

Hope that's right then I can keep my orders (fingers crossed)

This is what the email looks like (got it recently because they postponed the Wreck It Ralph steel by a month and my credit card had expired in the meantime):

Dear basketb,

One or more of your items are now in our warehouse and ready to dispatch but we're sorry there has been a problem processing the payment for your order.

...

Your Order: xxxxxxxxx

Please login to your account and update your credit card details or alternatively contact one of our customer service colleagues on 0844 264 0702 and they will be happy to help resolve this issue.

Please allow 30 minutes from receiving this e-mail before contacting us. This will ensure our system is updated.

For security reasons please do not send any payment details by email

We hope to see you soon,

zavvi

[Petra_Kalbrain]

Originally Posted by Gburd

Anyone had any problems in the past when changing over expired bank cards?

I have lots of pre-orders that I want to keep such as, there will be blood and boy in striped pyjamas, disney movies etc that sold out but my card expired this month (January) and I have updated my accounted with my new card but my orders still have my old card numbers on.

Will my orders still go through even if my ordered card had expired? Or will I loose them?

What basketb says below is accurate.

Originally Posted by basketb

When it's time to ship those preorders, they'll send you an email saying there was a payment problem and you'll have the chance to update the card info then (but you'll have to do it for each individual order).

I've had it happen with a "security protection cancelled credit card" situation and a Zavvi order. However, you have to keep in mind that this has to be done for each individual order placed with the old card information at the time of shipping. So, for example, if you placed 20 orders with the old card, you will have to update your credit card info 20 times (or more for multiple shipments per order). Updating 1 order does not apply to all orders.

[Villiam Hayes]

Originally Posted by Red's got the Blu's

Anyone know of any active codes?

ZJAN5 is mentioned on another thread,it is for steelbooks although it didn't work against The Conjuring for me,another member said it did for him so good luck with that one.

[Red's got the Blu's]

Originally Posted by Villiam Hayes

ZJAN5 is mentioned on another thread,it is for steelbooks although it didn't work against The Conjuring for me,another member said it did for him so good luck with that one.

Thanks, it didn't work but thanks anyway.

I tried it on Thor 2, Frozen, The Prestige, Despicable Me 2 & Gravity steelbooks.

[Tribal Spaceman]

They're overdoing it with the Steelbook releases now. Any old film is getting one, with thrown together artwork to match. I wish they'd make more effort to make them special, like they used to.

[Rz_Samurai]

I have to agree with you... Well said!

It is starting to get out of hand... i mean i appreciate all the steel books being released but i think some of the films they get the steel book treatment is just crazy and stupid...

That is why i am very selective on which steel books i buy and add to my collection... i make sure i know i like the film and it deserves a steel book treatment!

Originally Posted by Tribal Spaceman

They're overdoing it with the Steelbook releases now. Any old film is getting one, with thrown together artwork to match. I wish they'd make more effort to make them special, like they used to.

[Moviefan1203]

Originally Posted by Tribal Spaceman

They're overdoing it with the Steelbook releases now. Any old film is getting one, with thrown together artwork to match. I wish they'd make more effort to make them special, like they used to.

If you don't want a certain film in steel form, then don't buy it.

[Rz_Samurai]

Thats also very true lol

Originally Posted by Moviefan1203

If you don't want a certain film in steel form, then don't buy it.

[CouncilSpectre]

Zavvi hit a new high (in a bad way!) with this one....

Paul Steelbook



£29.99

[neoz]

^^^

Pass, the sad thing is people will be all over this. That movie was crap, I wouldn't spend $5 on it.

[JimDiGriz]

Originally Posted by neoz

^^^

Pass, the sad thing is people will be all over this. That movie was crap, I wouldn't spend $5 on it.

The trailer was enough to convince me not to waste any time with it.

[snooloui]

Originally Posted by neoz

^^^

Pass, the sad thing is people will be all over this. That movie was crap, I wouldn't spend $5 on it.

What do you mean 'will'? This was released years ago, it is simply an old listing that has reappeared after being out of stock for ages. I don't think Zavvi have any stock, it's just one of those 'features' of the Zavvi website shall we say.

[neoz]

Originally Posted by snooloui

What do you mean 'will'? This was released years ago, it is simply an old listing that has reappeared after being out of stock for ages. I don't think Zavvi have any stock, it's just one of those 'features' of the Zavvi website shall we say.

Ahh got you. I was like why would this be new? Sorry, still crazy price.

[Tin Drum]

So Zavvi does not refund postage when you receive a damaged item? What the hell?

[neoz]

Originally Posted by Tin Drum

So Zavvi does not refund postage when you receive a damaged item? What the hell?

It's always been like that. That is why I like it when the SB's aren't Zavvi exclusives haha. And yeah it sucks.

[thewerepuppygrr]

Originally Posted by CouncilSpectre

Zavvi hit a new high (in a bad way!) with this one....

Paul Steelbook



£29.99

This was originally a HMV exclusive, wasn't it? I picked it up for about £12 back in the day.