Sony UBP-X800 4K UHD Blu-ray player

[Sky_Captain]

So was the Samsung I bought in late 2016, but it was a POS too.

[emollerstuen]

Originally Posted by ChicagoMike

I've got the X800 playing through the Sony XBR-65X850D tv. When I watch 4K movies on 4K disc (such as John Wick 2), or stream 4K movies (Manchester By the Sea on Amazon Prime, through an Apple 4K TV, the dark scenes look washed out. Dark scenes in HD movies look perfect (black, contrasty). Is there a setting I need to look at? I love the picture quality of 4K, but it drives me crazy when a dark scene in the movie comes on, and it looks like someone is shining a flashlight at a movie screen, washing out the picture!

Thanks for any suggestions!!

I have the 55" version of that TV. The only alternative to the situation you describe that I've been able to figure out is to use the Advanced Contrast Enhancer setting. I have it on Medium for 4K/UHD discs. The ACE is lacking in that sometimes it gets confused and darkens and brightens the same scene but this to me is preferable than having dark scenes completely washed out all of the time. It's a compromise with this TV. Let me know if you come up with a better solution.

[goldenarm84]

Originally Posted by ChicagoMike

I've got the X800 playing through the Sony XBR-65X850D tv. When I watch 4K movies on 4K disc (such as John Wick 2), or stream 4K movies (Manchester By the Sea on Amazon Prime, through an Apple 4K TV, the dark scenes look washed out. Dark scenes in HD movies look perfect (black, contrasty). Is there a setting I need to look at? I love the picture quality of 4K, but it drives me crazy when a dark scene in the movie comes on, and it looks like someone is shining a flashlight at a movie screen, washing out the picture!

Thanks for any suggestions!!

I have the 55 inch version of the 850D, turn off the Advance Contrast Enhancer mode in the picture settings on the TV and that should fix your problem.

[ChicagoMike]

Originally Posted by goldenarm84

I have the 55 inch version of the 850D, turn off the Advance Contrast Enhancer mode in the picture settings on the TV and that should fix your problem.

I’ll have to try either turning ACE to medium, or turning it off.

[goldenarm84]

Originally Posted by ChicagoMike

I’ll have to try either turning ACE to medium, or turning it off.

I've noticed that when I have ACE turned on (HDR picture mode on the tv turns it on at the low setting by default) the flashlighting happens mostly during HDR shows like Daredevil on netflix but it doesn't happen on a lot of UHD blu-rays with HDR that I have. So the flashlighting can be dependant upon the way the source material was mastered. This is the issue with edge-lit tvs that don't have FALD, the tv tries to enhance the black levels and boost the highlights but it can't do it evenly like a FALD would. I'm sure some of the more knowledgeable members on here can either explain this better or correct me on this if I'm wrong. So I just turn it off instead.

[Ianzombie]

I was toying with the idea of buying a UHD player for some time now. I dont have a 4k TV and i watch movies on my 1080 projector. I needed to replace my ageing region free player which has a recent habit of reverting to region A only unless i do a full factor reset. I live in a region B area so i dont mind it getting stuck on A so long as i have something to play local releases.
I was not sure if i should bother going down the UHD path as i probably wont be buying a 4k TV let alone a 4k Projector anytime soon but this player popped up on a local buy and sell site at a decent price and i took the plunge.
I must say that it has given my blu rays a new lease of life that i was not expecting. I figured i might buy it to future proof myself a little but i was not expecting to notice much of a difference with 1080p content.
I am glad i bought it.

[The Avenger]

Originally Posted by ak4984

Hi Guys,

Thanks for all of your replies and feedback. I appreciate it. So I think something strange is happening with my player because now I can barely get any 4K discs to work! Started with Black Panther but after trying some other movies, I was then encountering the same issue. I tried Guardians 2, The Last Jedi, Wonder Woman, Ghostbusters and had the same issue. The only one I could get to work was Blade Runner 2049 of all things. I played around with all of the settings, and even did a factory reset and nothing seemed to work. I am out of the warranty range unfortunately, but I will contact Sony to see what they say!

I had a similar issue. Bought black panther 4K tried it wouldn’t work at all. I bought a different copy same issue. I thought it could’ve just been a coincidence. Then any disc I tried after that would only show in 1080 with intermittent 4K. I went to the place I bought it and after speaking to them. They said it was Definately the DVD player and suggested I bring it in so They could send it to Sony. They said it could cost a couple of hundred quid at least. Anyhoo the girl freinf said she would try getting black panther from a different store. Same happened. But every disc a played after that worked fine. The girlfriend took the DVD player to the store and a different person who was much more knowledgable than the last fellow said it was the firm ware. He updated it and dvd worked straight away.

[clevice]

Hello

is easy

proceed as I do

I sold SONY X800

and bought the excellent Panasonic 820 / 824EGK

no more problems

Portugal, country of Cristiano Ronaldo

.

[HDTV1080P]

A family member that I know subscribes to the unlimited Blu-ray rental program with Netflix, and they watch several Blu-rays every week on the Sony UBP-X800. So far no problems playing any type of optical discs on two different Sony UBP-X800 Blu-ray players, and they also play 4K Ultra HD Blu-ray discs that they have purchased.

Perhaps using a high quality USB flash stick for persistent storage well improved playback performance on some java based Blu-ray discs. Also if one has problems loading a certain disc try clearing the persistent storage in the player.

Panasonic makes good 4K Ultra HD Blu-ray players also (and I have personally used Panasonic Blu-ray players), however no SACD and DVD-Audio support well be a deal breaker for some consumers.

[Pieter V]

Just in: Firmware-update M36.R.0238 - UPB-X800 (152 MB)

• Enables HDR10 for Prime Video™ content (UK / Germany/ Austria only)
• Solves playback issue for specific Blu-ray titles

[bernievink]

Originally Posted by Pieter V

Just in: Firmware-update M36.R.0238 - UPB-X800 (152 MB)

• Resolves the playback problems with certain Blu-ray titles

Found a link for where to download it.

[Pieter V]

Originally Posted by bernievink

Found a link for where to download it.

You want a link?
https://www.sony.com.au/electronics/...x800#downloads

OK after some playing with the new firmware. It feels loading discs goes faster now.

Now the best part: HDR -> SDR has been fixed. No longer a bright brownish/ bloomish image on the menus. Like this effect:



Also the subtitles are no longer affected by this. All clear.

Also the movie PQ benefits by this. Especially the white parts, like in faces. Now it scales HDR -> SDR properly.

[y2jman]

umm 1st off if you got software update turn on and wireless does the player suppose to notify you when there is a firmware available like when get notify time to time to connect to servers on apps do that 1-3 steps in order watch something like Netflix

I have tried going into software update update over internet I get stupid message

connection cannot be confirmed cannot communicate with server please try again later

has anybody successful update to newest version M36.R.0238 via wireless going into software version check update via internet and this coming up

how can somebody update without having to do usb stick, do you have to be on wired in order for this to work because don't work on wireless?

[EManT2200]

Originally Posted by y2jman

umm 1st off if you got software update turn on and wireless does the player suppose to notify you when there is a firmware available like when get notify time to time to connect to servers on apps do that 1-3 steps in order watch something like Netflix

I have tried going into software update update over internet I get stupid message

connection cannot be confirmed cannot communicate with server please try again later

has anybody successful update to newest version M36.R.0238 via wireless going into software version check update via internet and this coming up

how can somebody update without having to do usb stick, do you have to be on wired in order for this to work because don't work on wireless?

When I turned the X800 on today it informed me that a new update is available, I downloaded the update successfully over my wireless connection, had no problems at all.

[y2jman]

Originally Posted by EManT2200

When I turned the X800 on today it informed me that a new update is available, I downloaded the update successfully over my wireless connection, had no problems at all.

and you got in system setting software update notification turned on? so I guess I have to wait few hours next time turn on player it will say a new update is available I assumed in the all apps part right?

[EManT2200]

Originally Posted by y2jman

and you got in system setting software update notification turned on? so I guess I have to wait few hours next time turn on player it will say a new update is available I assumed in the all apps part right?

Not all apps. Go to "setup", then to "software update" !

[y2jman]

well I guess I just have to wait until I get notify software update when turn on bluray player like you apparently manually try update wireless problems wired won't work according to 2nd level tech sony unless I fire up do it via usb flash drive I wait no rush

[Ernest Rister]

Originally Posted by y2jman

umm 1st off if you got software update turn on and wireless does the player suppose to notify you when there is a firmware available like when get notify time to time to connect to servers on apps do that 1-3 steps in order watch something like Netflix

I have tried going into software update update over internet I get stupid message

connection cannot be confirmed cannot communicate with server please try again later

has anybody successful update to newest version M36.R.0238 via wireless going into software version check update via internet and this coming up

I'm using a wired connection, I get the same message. No biggie, I'll just wait.

[ChicagoMike]

Originally Posted by goldenarm84

I've noticed that when I have ACE turned on (HDR picture mode on the tv turns it on at the low setting by default) the flashlighting happens mostly during HDR shows like Daredevil on netflix but it doesn't happen on a lot of UHD blu-rays with HDR that I have. So the flashlighting can be dependant upon the way the source material was mastered. This is the issue with edge-lit tvs that don't have FALD, the tv tries to enhance the black levels and boost the highlights but it can't do it evenly like a FALD would. I'm sure some of the more knowledgeable members on here can either explain this better or correct me on this if I'm wrong. So I just turn it off instead.

Ok, I turned ACE off, and still see the flash lighting. It even shows up on something as simple as when the credits roll. The all black screen looks fine until the white text comes on, then the whole screen looks washed out. Is there another setting on the Sony tv (XBR-65X850D), or the Sony X800 Blu-Ray player?

[BdoUK]

Originally Posted by Ernest Rister

I'm using a wired connection, I get the same message. No biggie, I'll just wait.

I've always had issues updating via wireless / wired connections with the X800. Thankfully the USB option works without issue.