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#3801 |
Blu-ray Emperor
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Just to confirm: my Italian 1-6 set still has 2023 disc art for 1-4 but they are the fixed versions.
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#3802 |
Blu-ray Samurai
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Thanks given by: | Mikemovies (08-20-2024) |
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#3805 |
Blu-ray Count
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My dates were all earlier (started the process in April) but the exact same pattern—they’ve gone totally radio silent on me.
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#3807 |
Member
Apr 2021
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Anyone happen to know a phone number to reach them, seeing as though email is useless?
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#3810 |
Active Member
Aug 2012
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#3811 |
Member
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Also chiming in to say that I also got a FedEx tracking number. First contacted them April 8, May 15, and then again July 15 where my address was properly acknowledged and I was told it would be sent out "ASAP." So there is hope after all.
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#3814 |
Blu-ray Count
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Oh, my God! Out of the clear blue, I woke up to my FedEx shipment notification out of Valencia, CA! Four months since I made my replacement request is absurd, but we take our victories where we can get them!
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#3815 | |
Active Member
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Contacted them in April, and every month since, always getting the same canned responses about sending defective ones back. etc. Got FedEx email today stating delivery estimate of the 27th. |
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#3816 | |
Blu-ray Samurai
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#3818 |
Blu-ray Champion
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I was one of the earlier ones to contact them. As soon as the member here first posted about it, I contacted them right away. I heard nothing so sent them another email a few days later.
Their auto reply came within a day or 2. Haven’t heard a thing since then. It’s been months. Are y’all contacting them a 2nd, 3rd time? I just felt like they would have showed up some random day by now. |
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#3819 |
Active Member
Jan 2013
Rhode Island
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I just got my FedEx tracking number for the replacements as well. You know, I was so tired of waiting for these that I purchased the new collection from Amazon, swapped the corrected discs with the old ones from my steelbooks, and returned it stating it was defective. The box and discs got “scuffed during shipping.” Got my full refund and never looked back. F you WB for dropping the ball on this.
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Thanks given by: | maverick22 (08-23-2024) |
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