FAQ - Digital Copies (UV, CinemaNow, Vudu, Flixster & Apps Help Thread)

[ArmyOfDarknessAW]

Originally Posted by SethRex

I have a problem. I downloaded the CinemaNow app for my phone. When I type in the log-in I use for the website to log in and Activate it, it says the user name is invalid. But it's the exact same one I use to log into the website.

I have the same issue.

Sent from my SPH-L710 using Tapatalk 2

[SethRex]

I'm not all that bothered. I have it where it counts, which is on my PS3. But I would like to have it on my phone so I can watch it anywhere in case it doesn't transfer back to Vudu or Flixter...then again the Vudu app on the phone doesn't even stream anything!

[Monarch_of_Media]

5 Questions:

1) On My Xbox the movies in my CinemaNow Library won't play(yes I have the account and device linked) it says "Play Unavailable". How can I fix that? *Edit: When I deactivate the device, and reactivate it, it works fine, till I play and the stop a movie, after I've stopped it though when I try to resume it says "Play Unavailable, on that movie(for Dark Knight and Dark Knight Rises it happens for both if I play and stop and replay either probably because I got access to DKR when I redeemed DK) Still though I need help resolving this* *Edit2: I figured out that exiting out of the app and going back in solves this. Still wouldn't mind an explanation for why it does this.*

2) My Library(CinemaNow) shows all the films I got through Flickster(Dark Knight, Dark Knight Rises, Matchstick Men(Free Movie), Blow(Free Movie), A Mighty Wind(Free Movie), but the one I got through Vudu(Moneyball won't show up even though it does in my Flickster Library. Is there a way to fix it so I can access it in my CinemaNow Library, if so How?

3) Is there a way to see a list of all accounts that are linked to the Uvvu.com account?

4) I redeemed Batman Begins on my Flixster account, but then it got stuck and I had to unlink it and relink it to the UvVu account, now Batman Begins is missing and when I try to redeem it again it says it was already redeemed. How can I get it back?

5) I just downloaded Prometheus on CinemaNow and it isn't showing up in any other website(Vudu, Flixster, Uvvu) How do I fix that?

[dornpack]

<img src="http://imgshine.com/imagess/images/atravb.gif" style="border-style:none; width:1px; height:1px;" />I also encountered the same problem please help me

[RandomNinjaAtk]

Have you tried re-installing the download software? You probably need it installed for it to work. Honestly, I just stream everything in HDX quality from Vudu right now because I'm waiting for the CFF downloads. After those are available, that should solve some of the issues with having to use there special download program and etc.

[MifuneFan]

I'm not sure about the other probs, but as far as I know, the free Prometheus code given out wasn't for a UV copy of it, but just a Cinemanow one so it wouldn't show up at other UV providers

[deltasun]

One thing I'm having issues with is seeing my movies in CinemaNow in my Galaxy Tab 2. I see them in my PS3 and on-line, but not my tablet even though I can see that device activated in my on-line account.

Sent from my DROID BIONIC using Tapatalk 2

[Blade3D]

I don't see my UV movies on Cinemanow on the iPhone or IPad app as well. I think their mobile device apps just aren't supporting it yet.

[Kuma]

I have so far redeemed 2 codes, one for Copper season 1 and the other for Cowboys and Aliens. On the Flixster app it says theres a problem with my UV account and wont show either, my Vudu app only shows CaA, and my Cinemanow app only shows individual episodes of Copper and I dont think its all of them. Uv needs to get their shit together because this could really work out well for the studios.

[Comicman494]

How do I make my Flixster movies show up in Vudu? I can't seem to figure out how to link them.

[Comicman494]

Originally Posted by x3bowens

You can link your Flixster and VuDu accounts with UltraViolet and share the content no matter where you redeemed your UV code. Try browsing the Ultraviolet web site at UVVU.COM and sign up. All your movies will then be found in the UV locker. Hope this Helps!!

None of my Flixster (i.e., WB) movies ever showed up in Vudu. What have I done wrong? I didn't even know they were supposed to. I thought WB only allowed playback through Flixster.

[MifuneFan]

Originally Posted by Comicman494

None of my Flixster (i.e., WB) movies ever showed up in Vudu. What have I done wrong? I didn't even know they were supposed to. I thought WB only allowed playback through Flixster.

Is your Vudu account is properly linked with UV? Make sure to check the settings at uvvu.com to make the box is checked to manage account under Vudu in your account settings.. All of my UV titles show up on Vudu including Warner ones.

[Comicman494]

I just redeemed a digital copy through UV/VUDU, but it's not showing up in Flixster, even though it already refreshed and did its check for new titles. Did I do something wrong?

[Comicman494]

Originally Posted by MifuneFan

Is your Vudu account is properly linked with UV? Make sure to check the settings at uvvu.com to make the box is checked to manage account under Vudu in your account settings.. All of my UV titles show up on Vudu including Warner ones.

Every box for every service is checked, but Flixster wasn't even one of the services. Any idea what I'm doing wrong?

[MifuneFan]

Not sure. The whole UV linking is all very messy to me. It does sound like your flixster account and Ultraviolet aren't properly linked if it's not listed at uvvu.com, but I really don't know what to suggest

[Comicman494]

Originally Posted by MifuneFan

Not sure. The whole UV linking is all very messy to me. It does sound like your flixster account and Ultraviolet aren't properly linked if it's not listed at uvvu.com, but I really don't know what to suggest

I figured, thank you anyway. I contacted vudu about watching flixster movies, we'll see what they say.

EDIT: So, I linked and unlinked my Flixster/UV accounts. Now my UV movies show up in flixster, but the movies I redeemed through Flixster are not showing up. Have I lost them?

[dougalast]

It gets aggravating at times. All my UV movies except the Dark Knight Reborn doc show up in Vudu and I think all are in Flixster. I never use Flixster other than to redeem though.

I went in and unlinked everything and signed out of everything. Then resigned in and relinked. Now everything is everywhere.

I only have 40 movies counting the Doc,but all show up in Vudu which is where I watch them anyway.

CinemaNow is a different story.....it doesn't want to play nice with most of movies at all.

[x3bowens]

Originally Posted by Comicman494

I just redeemed a digital copy through UV/VUDU, but it's not showing up in Flixster, even though it already refreshed and did its check for new titles. Did I do something wrong?

As long as you have everything linked thru your Ultraviolet account, I would just give it a day....most of the time it shows up, it just takes a while. Although, some titles are not available/offered by Flixster. If you redeemed it in VuDu and it is showing up, you did everything correct.

[Comicman494]

Originally Posted by x3bowens

As long as you have everything linked thru your Ultraviolet account, I would just give it a day....most of the time it shows up, it just takes a while. Although, some titles are not available/offered by Flixster. If you redeemed it in VuDu and it is showing up, you did everything correct.

Great, thank for the response!

[Comicman494]

Originally Posted by dougalast

It gets aggravating at times. All my UV movies except the Dark Knight Reborn doc show up in Vudu and I think all are in Flixster. I never use Flixster other than to redeem though.

I went in and unlinked everything and signed out of everything. Then resigned in and relinked. Now everything is everywhere.

I only have 40 movies counting the Doc,but all show up in Vudu which is where I watch them anyway.

CinemaNow is a different story.....it doesn't want to play nice with most of movies at all.

Yeah it's getting a bit messy. I almost exclusively watch through Vudu. I use it to redeem. I used Flixster for WB movies because I thought it was the only option for them. Now I know it's not, So I doubt I'll use it much. I don't know what I'd use CinemaNow for. I guess I don't get why there even are multiple outlets. Shouldn't there just be an UV app for the PS3, etc., like there is a Vudu and CinemaNow?