Damaged steelbooks: Has this happened to you?

[DarkEco910]

I have had amazing luck so far buying steelbooks from eBay, the European Amazon sites, and Zavvi. But I got this in the mail today from a seller on eBay:



It was wrapped in bubble wrap, had paper bag padding, and the box shows no sign of being crushed. How did this happen? I e-mailed the seller a couple of hours ago and awaiting his reply.

P.S. I could not find any threads like this on here, so if one does exist pages down, I apologize.

[Billz]

I bet you anything that the seller had it in that condition, but "forgot" to mention it in the listing, in order for it to get noticed and bought.

[zeze]

Wow, I have had damaged steelbooks, but nothing as bad as that. Best of luck getting the problem fixed.

[GreenGaijin]

Originally Posted by zeze

Wow, I have had damaged steelbooks, but nothing as bad as that. Best of luck getting the problem fixed.

You should have seen my Star Trek steelbook from FutureShop I got from last year. The Mailman was a complete $#!+head. It was almost as bad as that. Eventually, I did get a mint one. Then a week later they were re-printing them. That's just the way it is.

[BuckNaked2k]

Yes. It happened to a SteelBook I sold to a guy in Cyprus. Last GD thing I send to effing Cyprus.

[DarkEco910]

I just spent an hour with him on the phone. Very talkative. Understanding. I'm completely floored. I sent him this pic and we chatted about steelbooks and movies in general. He's issuing me a refund right now and not requiring me to send it back.

My first bad order on eBay in 12 years, and it is truly the most memorable experience I've ever had.

[GreenGaijin]

It happens. I would say half of my steelbooks have a ding there, or paint chip there. But to match the level of damage you're showing in your photo. It's only happened a couple of times.

If you say the box shown no sign of damage, and it was protected on the inside, then it was probably already like that before it was shipped. In which you should prepare a claim if you don't get a response.

They can't all be mint. Hope you get a replacement, or at least a refund.

[JohnWayne]

Damnnnnnnnn, I've never seen a steelbook damaged that badly. So far, so good for me when ordering from overseas but I'll eventually fall victim to it, I can feel it. *crosses fingers*. Anyways, you better contact that seller quickly and see if you can get a refund or just return it, if not file a claim.

[goldie1970]

Originally Posted by mertz523

I have had amazing luck so far buying steelbooks from eBay, the European Amazon sites, and Zavvi. But I got this in the mail today from a seller on eBay:



It was wrapped in bubble wrap, had paper bag padding, and the box shows no sign of being crushed. How did this happen? I e-mailed the seller a couple of hours ago and awaiting his reply.

P.S. I could not find any threads like this on here, so if one does exist pages down, I apologize.

Not yet, but my last zavvi delivery is at 21 days and counting....

[X400]

that's a bit odd lol



I had a terminator 2 skynet steelbook that i ordered from mexico (when it first came out)
When it arrived it looked like a steamroller ran over half of it, it was flattened i mean flat!
The ebay seller didn't want to give me a refund either he said i sitll had the movie... oO then demanded i mail it back with tracking if i wanted a refund which to mexico back then would cost the same as my order -_-