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Old 05-23-2021, 12:33 PM   #21
Katatonia Katatonia is online now
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Quote:
Originally Posted by Rayjg View Post
The Fessenden set actually had a sticker on the front listing all the extra that wouldn’t be on the discs despite being listed on the case. Bizarre.
That one did include some insert/note in the case that it was an error and they weren't actually on the discs... or at least mine did.
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Old 05-23-2021, 02:36 PM   #22
Rayjg Rayjg is offline
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Quote:
Originally Posted by Katatonia View Post
That one did include some insert/note in the case that it was an error and they weren't actually on the discs... or at least mine did.
It was quite an extensive list too. It’s still a great set though.
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Old 05-26-2021, 05:02 PM   #23
defile959 defile959 is offline
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Replacement discs incoming:

Quote:
Greetings from Shout! Factory,

We're writing to let you know that, due to a production error, the initial run of Crazy Mama was missing a bonus feature interview with Jonathan Demme and Roger Corman. Customers who have already ordered this Blu-ray will be sent the revised disc as soon as it is available. New orders for this product will resume shipping to arrive on July 20, 2021, with a corrected Blu-ray disc.

In the meantime, please email us at info@shoutfactory.com with your order number and confirm your best shipping address so we know where to send the replacement disc.

We apologize for this oversight and inconvenience. If you have any other questions or need further assistance, please don't hesitate to let us know.

Thanks once again for your support,
Shout! Factory
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Old 05-26-2021, 11:36 PM   #24
Katatonia Katatonia is online now
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Quote:
Originally Posted by defile959 View Post
Replacement discs incoming:
No mention of the missing TV Spots though? Hmm...
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Old 05-27-2021, 09:32 AM   #25
dressedtokill dressedtokill is offline
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Quote:
Originally Posted by Katatonia View Post
No mention of the missing TV Spots though? Hmm...
SF are waiting to include them in the second replacement program,
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Old 06-30-2021, 04:57 AM   #26
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Any problems with the Big Bad Mama/BMII disc?

On the eco-case (hate those!) I've received two recent discs (Event Horizon, Eyes Of A Stranger) that came in those crap throwaway cases. I wrote to complain after Event Horizon and they said it was a problem with their supplier on just that title and they weren't using them on any other releases. Then I got Eyes Of A Stranger in an eco-case, wrote again, and this time they said it was a problem with their supplier on their April/May releases, but they weren't using them going forward.

And now these releases too?

Last edited by agentalbert; 06-30-2021 at 05:05 AM.
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Old 07-03-2021, 07:03 AM   #27
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Quote:
Originally Posted by agentalbert View Post
Any problems with the Big Bad Mama/BMII disc?

On the eco-case (hate those!) I've received two recent discs (Event Horizon, Eyes Of A Stranger) that came in those crap throwaway cases. I wrote to complain after Event Horizon and they said it was a problem with their supplier on just that title and they weren't using them on any other releases. Then I got Eyes Of A Stranger in an eco-case, wrote again, and this time they said it was a problem with their supplier on their April/May releases, but they weren't using them going forward.

And now these releases too?
Shout are supposed to be issuing a replacement disc since they screwed up the disc as far as the missing bonus features. I notice the reviewer on here didn't mention that fact.

But yeah, these are cut-out eco-cases too.

I like what Powerhouse/Indicator did with their recent Hammer set. Used premium 2-Disc cases in each, with paper "fake disc" coasters in each 2nd disc holder with a swirling note about 1-disc case shortages, and they didn't want to delay the release due to that.

With Shout? Nah... charge premium direct prices and just use the cheap stuff.
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Old 07-03-2021, 05:00 PM   #28
agentalbert agentalbert is offline
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Quote:
Originally Posted by Katatonia View Post
Shout are supposed to be issuing a replacement disc since they screwed up the disc as far as the missing bonus features. I notice the reviewer on here didn't mention that fact.
You're talking just about the Crazy Mama/Lady In Red disc, right? So far, are there any problems (other than coming in shitty eco-case) with the Big Bad Mama/BBMII disc?
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Old 07-04-2021, 07:15 AM   #29
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Quote:
Originally Posted by agentalbert View Post
You're talking just about the Crazy Mama/Lady In Red disc, right? So far, are there any problems (other than coming in shitty eco-case) with the Big Bad Mama/BBMII disc?
Nope, no problems with the Big Bad Mama/BBMII disc.
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Old 07-04-2021, 10:30 PM   #30
Sleazeaddict Sleazeaddict is offline
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Got both yesterday, badly damaged artwork because of eco cases..
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Old 07-06-2021, 07:03 AM   #31
phobicsquirrel phobicsquirrel is offline
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Quote:
Originally Posted by Sleazeaddict View Post
Got both yesterday, badly damaged artwork because of eco cases..
Send them an email
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Old 07-08-2021, 09:46 PM   #32
karussellbremser karussellbremser is offline
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Did they already start sending out replacement discs?
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Old 07-09-2021, 04:00 AM   #33
cgurley cgurley is offline
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Quote:
Originally Posted by karussellbremser View Post
Did they already start sending out replacement discs?
I haven't received anything yet.
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Old 07-09-2021, 04:58 AM   #34
Rayjg Rayjg is offline
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Nuttin’ here either
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Old 07-09-2021, 05:35 AM   #35
Katatonia Katatonia is online now
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Yeah, they seem to be taking their time with the replacements for this one. Nothing here yet either.
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Old 07-11-2021, 04:15 PM   #36
karussellbremser karussellbremser is offline
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I received the replacement disc on Friday.
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Old 07-14-2021, 10:41 AM   #37
Sleazeaddict Sleazeaddict is offline
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anyone else also got replacements ?
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Old 07-14-2021, 10:45 AM   #38
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I must correct myself a bit: I did not get a "replacement", but instead I got the second part of my order which consisted of Crazy Mama. The first shipment of my order, which i received at the end of May, consisted only of Big Bad Mama.

I only figured that out now because I instructed shipito.com to open both packages for me (I am not based in the US.) So I cannot tell for sure right now, but I am pretty certain that what I got now is the corrected disc for Crazy Mama, and they deliberately did not send me the "defective" disc with the first shipment.
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Old 07-14-2021, 10:58 AM   #39
Sleazeaddict Sleazeaddict is offline
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ok

Also using shipito, they're ripping me off, don't know why i followed advices to use them.

I have a free account/free storage, paid 9 usd to keep my item a month more but once paid they told me that it is for future packages, not the one iam stocking;

so was forced to paid 8 usd again for them to add 7 poor days. that will end in few days or package will be lost..

i smell they'll ask more money to keep the item when my storage time end.
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Old 07-14-2021, 12:52 PM   #40
karussellbremser karussellbremser is offline
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That sounds strange, maybe contact customer support, they usually are relatively cooperative in my experience.
I also have a free account, but the account is already a few years old. Back then, 90 days storage was free. For new accounts that has changed, but for my existing account they never changed that rule. That is why I don't have experience with extending the storage time.
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